Capella Hanoi Reviews

Created wonderful memories with my husband for our anniversary. Flew all the way to Hanoi specifically to experience Capella. Huge thanks to the hotel staff for their care and quick service response, especially for helping us book the Hudson Room. Even though we ran into a heavy rainstorm and couldn't explore Hanoi much, the afternoon tea and happy hour at the hotel were fantastic. The breakfast on the second day was also very rich, and the pho is definitely worth trying.

This was my first time in Hanoi, and I was so grateful to the Japanese restaurant staff at this hotel. One of the women there translated for me in Japanese and kindly shared a lot of helpful information about Hanoi, which made my trip very enjoyable. I'm truly thankful. The food at the Japanese restaurant is absolutely delicious, and they also have an à la carte menu, so I highly recommend it. The room's concept was inspired by an Opera House actress, featuring a wonderful and artistic Art Deco interior design with meticulous attention to detail. I definitely want to visit and stay at this hotel again. The hospitality and service truly impressed me, living up to its 5-star rating. Thank you very much.

This hotel is located in the heart of Hanoi, making it super convenient to walk to Hoan Kiem Lake and other nearby attractions. The hotel is themed around an opera house, and its decor is truly magnificent and luxurious, with meticulous details that give it a very high-design and upscale feel. The facilities are modern and top-notch; our room even had a Washlet toilet and a Dyson hairdryer. The service was excellent, warm, and professional. Guests can check in comfortably while seated, and are offered welcome drinks and snacks. The snacks and drinks provided in the LIVING ROOM are available to all guests and are of really high quality. Happy Hour starts at 5:30 PM, complete with live jazz music, creating a fantastic atmosphere. Breakfast is also a must-try, offering champagne, steak, and oysters.

I'd been eyeing this hotel since last year, thinking I'd make a trip to Hanoi just for it. A week before my trip, I emailed the hotel to sort out some details, and the cake they made was exactly the flavor I requested – absolutely perfect. When I arrived, it certainly didn't disappoint. Stepping into the hotel, I was immediately enveloped by Bill Bensley's maximalist, opera-house-inspired design. Check-in coincided perfectly with afternoon tea, so I picked out a few cakes, savory bites, and drinks (highly recommend the apple cucumber kombucha). Time just flew by until the evening jazz performance; listening to the elegant jazz music and enjoying unlimited special concoctions was pure bliss. Dinner was at The Hudson Rooms on the top floor. I casually ordered a steak and an appetizer. The steak itself was a good cut, but it was a bit overcooked, so the server kindly offered me two complimentary desserts (both were delicious!). She also booked me a table at the mysterious speakeasy, Bar 61. Of course, getting in still required solving a riddle to find the key and unlock the door. There, I tried their exclusive whiskies and cocktails. I'd already lost count of how many drinks I'd had since walking into the hotel – this place truly is a paradise for dessert lovers and whiskey enthusiasts! After drinks, I returned to my room to find the turndown service complete, and a hot, bubbly bath with rose petals already drawn. I put on the hotel's jazz playlist and soaked in the tub – it was incredibly comfortable. 🥰 After a restful night, I woke up the next day for the long-awaited breakfast. It was primarily à la carte. I tried their pho, which was incredibly fresh and sweet with a generous portion of beef. The spring rolls were unbelievably soft and delicious. Even as someone who doesn't typically like coffee, their egg coffee won me over. Paired with fresh French oysters, it felt like I wouldn't need to eat for the rest of the day after that meal.

A really great experience. I checked in just in time for afternoon tea and enjoyed some jazz music. The room was a bit small, but the design was very luxurious. The breakfast was delicious, with an à la carte and buffet style, and every dish tasted great.

Five-star review! I booked one night here for my layover in Hanoi from Phu Quoc. I absolutely loved it! The entire hotel has a strong sense of story, the service was excellent, and the breakfast was delicious. The only downside was that the room was a bit small, but otherwise, absolutely no complaints! I'll definitely be back.

The hotel's breakfast was a feast, every dish was delicious. Afternoon tea was also complimentary with a great selection, mostly focusing on desserts and tasty drinks. You absolutely have to try the Vietnamese egg coffee. The service at this hotel is exceptional; every staff member speaks English and is clearly well-trained, which is fantastic. The hotel is right next to Hoan Kiem Lake, and the main station for the red sightseeing buses is within 500 meters. The walking street is also nearby, surrounded by luxury shops. The hotel's natural light isn't the best, but the decor more than makes up for this shortcoming.

Opera-themed hotel. Both the public areas and the room decor were very stylish. We even got a small room upgrade. The breakfast and minibar were impeccable, and the location was excellent. Overall, a very satisfying experience. We'll definitely choose this hotel again next time.

Great hotel, loved the music in the lobby and cocktail lounge. Breakfast was delicious.

Free upgrade to suit, really beautiful hotel

The service after check-out was also excellent. This Capella in Hanoi is my third, after Singapore and Thailand, and every Capella has consistently delivered top-notch service without fail.

Everything was superb! Would definitely book Capella hotels again. There were lots of activities for the kids. We were well taken care of and looked after by all the culturists!

We were pleasantly surprised with a room upgrade, which felt like a bonus gift! Thanks to that, my family and I were able to make some great memories. Thank you!^^

It was a good memory. Capella Hanoi is a very good hotel. My daughter and I spent the holiday in Capella for the new year. Mr. Trung who is the manager of culturist team is very kind and professional. Capella must be proud of Mr. Trung and his whole team. Zong