Hotels in Hoan Kiem District, Hanoi

I had an amazing experience staying at this hotel! The location is perfect, nestled in the Old Quarter and just steps away from the Hoan Kiem lake and night market, yet without the usual restrictions on vehicle access. The highlight for me was the stunning pool and the sky bar, where you can enjoy a panoramic view of the entire city. It’s a great spot to unwind and take in the beauty of Hanoi from above. The staff were incredibly friendly and supportive. They even arranged a hassle-free airport pickup for only $16, which was a great convenience. The only minor downside was some construction happening next door, but it didn’t significantly affect my stay. Overall, I highly recommend this hotel for its prime location, excellent amenities, and incredible views!

This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible. Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.

Clean but not very well maintained. We stayed in room 501 and the door cannot be closed properly without locking as the beam where the latch of the door knob hooks on was worn and only the door lock could latch it in place properly. The seams around the floor of the walls came off too. It's an old hotel but I was expecting a better maintained establishment as we stayed in another hotel few days back and that was better maintained and they both costs around the same price. However, Splendid Grand is located in the central of Old Quarter. The staff were quite good in service, except the one that helped bring your luggage to your room and stood there expecting tips. From a country whereby tips giving is not a normal culture, this is quite weird given the blatant expectation.

Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience. The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay. Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store. With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.

It was an incredible experience. This is probably one of the best hotels I have stayed in terms of hospitality and communication. The staff is really helpful and are always trying their best to make sure you have a confortable stay. The room is clean and spacious enough. The location is great , not too far from old quarter and close enough within walking distance from other attractions. You can also always get a grab to go wherever you want and it will not take too much time. I never tried the breakfast while I stayed there so I can not comment on it but the laundry is free to use. Overall , I will definitely reccomend to anyone staying in hanoi to stay here , you will definitely have a confortable stay and worth your money.

There is only good things to say about this accomodation. From the facilities to the service and hospitality - everything was beyond our expectations. Our 3D 2N stay was a memorable one due to the exceptional, polite and professional hospitality provided by all of the hote staffs. The lady manager in charge was very diligent, proactive and brimming with politeness. In addition, the receptionist even went as far as sharing places to go based on his personal experience and recommendations. Talk about a good local guide. The food was delicious and the in-house spa services and massages were amazing. Apart from that, even the bellboy help us to secure a parking spot throughout the night for our rented bike despite not having any direct parking space available at the hotel. This allowed us a peace of mind over bike theft. Overall, the highlight of this establishment would be the excellent service quality and hospitality that makes one feel at home - literally. The location is strategic within the old quarters whether you are travelling on foot or on a bike,. I would highly recommend this hotel and surely will be back here again on my next trip.

The hotel rating appears very, very flawed. This is a 2 star at best. We had to move to alternative accommodation due to the air-conditioning not working the shower was not clean, the rooms didn't feel secure. If I was travelling alone I would have been ok but no good for families. The staff however were very friendly, accommodating and helpful. Be aware that late returns can be problematic as they shut the roller door and it took us a long time to contact the right person because they disconnected the doorbell to let us in.

The hotel is located in the very center, a minute from St. Joseph's Cathedral. There are thousands of cafes, restaurants, coffee shops and souvenir shops around. The hotel itself is old, access to the rooms is by regular keys. I was given a room that was not indicated in the reservation, instead of 18 sq.m. they gave me 15 sq.m., of which 3 were occupied by a toilet with a shower and a 2 m closet. The mattress is comfortable, cleaning every day. Breakfast from 6.30 to 9 am, I liked the abundance of fruit. A branch and ATM of VRB bank are 10 minutes away. An unsightly Daiso is 25 minutes away on foot, Miniso is 15 minutes away, Uniqlo is 8 minutes away. There is a coffee shop with delicious coffee nearby. Of the minuses - because of the abundance of cafes and garbage, I recommend watching your step, huge cockroaches are running around. A big minus for the hotel - for several hours during the day, the staff gathers at the door on the 6th floor and talks loudly. This happened all days of stay. It is impossible to sleep. The hotel is for 1 time. I am attaching the ”view” from the window to the review.

This was one of our best experiences at a hotel anywhere in the world. We had so much gracious assistance from all of our staff, especially from Tan, who helped us enjoy our stay in so many ways. Our room was beautiful and extremely comfortable. All the food was delicious, including the amazing breakfast buffet. Tea and happy hour were so fun and memorable. We will definitely never forget our stay and look forward to staying at Sofitel in Hanoi again soon!

The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.