Chonpines Hotel (Jiangmen Heshan Square) Reviews

The bed is dirty, and non smoke room but also have smell of smoke.

The hotel is very clean and the food is good, I feel very comfortable in the hotel room. I would want to stay here again if I had to come back here in this neighborhood.

We had an awesome stay. Hotel is very new and clean, and well located with many eateries. Our room was very spacious and clean. Loved the pressed linens and comfortable bed. All the staff especially housekeeping staff Ms. 秀，are very welcoming and helpful. She was very apologetic and tried all ways to get rid of the cigarette smoke smell in our room like offering an aroma diffuser and canned aroma spray after knowing that I had asthma. Thanks to her effort, I was able to sleep comfortably and extended our stay. She even helped us call our relatives in Heshan using her personal handphone as we had data only sim cards and could not make calls. Mr 古, the night front desk staff, was also very helpful by using his personal handphone to call the hotel in Guangzhou to inform them of my medical condition and needed a cigarette smoke free room. I would highly recommend this hotel.

The rooms were clean and very comfortable to stay in! Would recommend staying here! ☺️

Good 👍

First of all: the woman at the front desk was wearing white clothes; how about taking a new boy for training; her attitude was bad; I said I didn’t like the head and tail; the boy said: you know what I mean: and then the woman’s attitude was extremely bad Say it forcefully: The price you set is for this room type; otherwise you choose room 1 or room 8; you can ask me if I want to pay extra for an upgrade; but no; just say directly: how about your ordinary level; and then give me the answer. I emphasized that the hotel is different now; it is owned by Jinjiang; how about it; I have never stayed in other high-end hotels? Want you to emphasize? Do you think you as a receptionist are very good at training others? This service attitude; Can I complain to Jiangmen Cultural Tourism Association or other channels? What's your attitude when I go on a trip... Then I saw her greeting others with a smile in the morning; Did I order the most expensive one? So discrimination? ? ? Then he told me; There are no negative reviews on the platform; He said he doesn’t mind if I leave negative reviews; OK, OK; Then I’ll send you a review!

The hotel is very friendly and I saw girls asking if they needed makeup remover wipes. I was surprised when they found out that we were going out to eat and specially gave us a pack of "Depot" tissues. It was a great experience during our stay [strong][strong ][powerful]

Comfortable, clean, big room, convenient location, right next to the Zhongxixi Archway, easy to find. There is a convenience store downstairs and late night snacks are available! Will book again.

The service attitude of the lady at the front desk is very good The lady at the front desk has a very sweet voice. The lady at the front desk is very cute and lovely The hotel environment is very good The hotel's sound insulation effect is very good The hotel has complete facilities

The housing is an old building that has been renovated, and some parts are still under renovation. It still smells like a new renovation, and the price/performance ratio is not high. If the invoicing is particularly slow, call Cui. The overall feeling is average.

This hotel gave me a lot of surprises. I arrived at around 8 a.m. because I had a baby over one year old. Before booking, I called the hotel to ask if I could check in early. The staff helped me apply for early check-in. I later learned that my baby hadn’t eaten. Breakfast was given to us free of charge and delivered to the room. The key point was that it was delicious. My baby and I drank all the soup and they helped me carry my luggage. The baby was quite naughty and scattered snacks everywhere. Notifying the housekeeper, they immediately came to help clean up the bed. When they saw some dirt on the bed, they even offered to help us change the quilt cover. The security guard was also very enthusiastic and helped me push the stroller downhill. When leaving the store, he even ran out to help us reverse the car. Miss No. 05 is really very good at service and very gentle. She handles everything from phone inquiries to check-in. This is my first time in Heshan and I feel a strong sense of human touch!

So-so, the service is not very good, there is no breakfast, and I can't book a breakfast room because the chef is on leave. Breakfast is not served until the morning of the second night when check-out is confirmed. The room was not cleaned when I got back from get off work, so I called the front desk and said I forgot. This weird hotel has a mediocre environment and mediocre facilities. It is not recommended to stay here.

The facilities are very new, the location is great, and the lady at the front desk is very welcoming!

Service: The lady at the front desk was very nice and even upgraded my bed to a double bed. Cleanliness: The room is very clean and tidy