Vienna Hotel (Heshan Bus Terminal)

Vienna Hotel (Heshan Bus Terminal) Reviews

Vienna Hotel (Heshan Bus Terminal)

No. 839 Heshan Avenue, Heshan, Guangdong, 529700, ChinaView Hotel Details
Vienna Hotel (Heshan Bus Terminal)
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Vienna Hotel (Heshan Bus Terminal) Guest Reviews

4.5/5
Good
566 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(566)
Positive reviews(543)
Reviews with photos/video(60)
Classy environment(51)
Convenient parking(24)
Easy to get around(23)
Friendly front desk staff(22)
Delicious breakfast(19)
Perfect for business trips(18)
Large rooms(11)
Average sound insulation(8)
Negative reviews(23)
Guest User
Standard Single Room (No Window)
Stayed in Oct 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The company is near the hotel, so I stay here every time I go on a business trip to Heshan. The service attitude is very good. I am most satisfied with the breakfast here, which is quite rich. There are no pre-made dishes. There is also a laundry room. The room is very clean. Overall, it is good. .
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Response from Property: Dear guests, hello! Thank you for choosing Heshan Vienna. Our hotel always insists on providing guests with a cost-effective stay experience. Neat and clean rooms, exquisite and complete facilities and warm and meticulous services make you feel at home while away from home. In addition, the hotel's strategic location and convenient transportation make it definitely one of the best choices for your business travel. We look forward to your patronage again and wish you all your wishes come true.
Guest User
Standard Double Room
Stayed in Sep 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Oct 9, 2024
The location is easy to find, the big logo can be seen at a glance, the environment is very good, the transportation is convenient, the front desk service is very friendly, everyone greets me when I come in and out, the room is relatively clean, after all, it is a big brand hotel, and there are As for the restaurant and conference room, I didn't get to experience the breakfast because I woke up late. I'll try it next time. I was very satisfied with my stay.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Family
11 review
4.8/5
Amazing
Posted on Oct 5, 2024
The hotel's elegant environment and considerate service make people feel warm. The room is clean and tidy, the facilities are complete, and the food and drinks are delicious. It was a pleasant stay!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at the hotel and giving us a high evaluation. Every department of the hotel is working hard to provide more precise and timely services to every guest. We are very happy to see that you recognize our work. We cherish your wishes. With this trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
Guest User
Standard Double Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The overall environment of the hotel is good, the surrounding area is also very convenient, the transportation is convenient, and it is a good staying experience. It is very convenient to take a taxi. The breakfast is rich and varied. There is a free parking lot. The room facilities are complete and the bedding is very clean. The front desk and The waiters in the guest rooms will also greet you warmly and choose your business trip.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Vienna. We look forward to your coming again to review our progress, and wish you a happy day!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Family
4 review
0.5/5
Posted on Feb 2, 2025
很垃圾的酒店，無力吐槽，如果有負5分我會打負5分，早已訂好並付款，深夜入住，結果沒冷氣，零晨2點多打電話給前台反應，結果給我送來一台風扇，20元一晚的小旅館都比這好，電視也是壞的！
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Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Standard Double Room
Stayed in Jan 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Feb 11, 2025
服務好，交通方便，早餐是自助餐，種類還算比較多，服務員態度認真，細心，雖然設施設備有點舊，但是衞生很乾凈，值得信賴的酒店
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Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您 提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！期 待您的再次光臨。
Guest User
Standard Single Room (No Window)
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 4, 2025
服務熱情，房間挺乾淨，早餐豐富
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Response from Property: 尊敬的賓客：您好，感謝您的點評！酒店提倡“用心服務”，我們正在用心發現可以給您提供服務的機會，給您提供更滿意、更舒適的休息環境！您的滿意就是我們的追求！期待您的再次光臨。
Guest User
Superior Double Room
Stayed in Nov 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Feb 20, 2025
衞生：整潔，出差旅行
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Response from Property: 尊敬的賓客：您好！感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在這裏的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
這個酒店還可以 這個城市也很ok
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Response from Property: 尊敬的賓客：您好！有時幸福衹是一種感覺，衹要用心感受，它時刻縈繞在我們身邊，記憶中的很多東西，因為幸福的感覺，時間再久，心境依然不變。享受生活，分享喜悦，感謝您對我們的喜愛，因為有您，我們是幸福的
e05433784
Deluxe Double Room
Stayed in Sep 2024
Family
13 review
5.0/5
Outstanding
Posted on Oct 6, 2024
乾淨衞生，值得推薦。
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Response from Property: 尊敬的賓客：您好！感謝您送的 5 分好評！美麗的時光，維也納與您不期而遇，感謝這份 緣分，我們會倍加珍惜，期盼與您的下次相見！祝：安好！
MO_MEAK
Standard Double Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Dec 3, 2024
挺滿意的入住體驗，還得是連鎖品牌住的放心，酒店位置挺好的，周邊出行和購物都很方便，工作人員服務態度熱情，給人一種賓至如歸的感覺。有洗衣房、停車場、自助早餐，推薦推薦。
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Response from Property: 尊敬的賓客：您好！感謝您的入住！巴金説“美好而又温暖的東西在記憶深處”，記憶是温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望 維也納酒店（鶴山汽車總站店）會是您記憶裏永遠的暖！歡迎常回來！祝：安好！
Guest User
Standard Single Room (No Window)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
上次去也是訂這間酒店，環境好，衞生乾淨，服務態度也很好，大堂每天還有泡好的花茶供客人使用，點贊下工作人員的貼心服務，這麼冷的天入去，喝杯熱茶，暖入心
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Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。
ll1202
Superior Double Room
Stayed in Jun 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Jul 29, 2024
前台小姐姐服務好…… 房間還可以……出差見客户………………
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6/8
Response from Property: 尊敬的賓客，感謝您的鼓勵和肯定！我們所追求的就是讓顧客感動，“當顧客有困難需要幫助時，讓顧客感動的機會就到了”，“親情一家人”的服務品牌堅持了多年一直不變，因為有您的認可和鼓勵，我們將傳遞給所有員工，這是對我們最大的獎賞，我們將更加努力！期待您的再次光臨！
Guest User
Standard Single Room (No Window)
Stayed in Nov 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Dec 4, 2024
環境乾淨整潔，衞生及時清理，服務非常周到，落下了東西第一時間通知到我了，地理位置還不錯，停車方便，早餐品種雖不多但也夠吃，現燙的粉味道很好，有機會一定再住。
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Response from Property: 您好！在人生的旅途中，我們漸漸知道，人與人之間最重要的是真誠，用心。小維用最真誠的對待每一位入住的客人，希望能得到親的厚愛與支持！感謝您的支持，期待與您的再次相聚。
Guest User
Standard Single Room (No Window)
Stayed in Jan 2025
Solo travellers
3 review
5.0/5
Outstanding
Posted on Feb 8, 2025
房間乾淨整潔 前台接待服務很周到 停車方便 房間隔音效果也好 環境好 進門就覺得舒適 一家特別好的酒店 下次還會再來
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Response from Property: 尊敬的賓客您好：感謝您對我們的肯定，為了給您提供更加細緻周到的服務體驗，我們新推出蝸睡系統服務，很多生活必需品、消費品及酒店點餐都是可以通過手機掃碼提交在最快的時間內送達您的房間內，讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點，我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情！