800 meters north of East Railway Station at the intersection of Haidong Road and Wantong Road, Xincheng District, Hohhot, Inner Mongolia, ChinaView Hotel Details
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Guest Reviews of Inner Mongolia Wanhao Hotel
9.1/10
Good
3071 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location9.1
Amenities9.0
Service9.0
Cleanliness9.1
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All reviews(3071)
Positive reviews(2957)
Reviews with photos/video(496)
Offers pick-up/drop-offs(461)
Delicious breakfast(430)
Easy to get around(359)
Close to airport(208)
Friendly front desk staff(192)
Perfect for business trips(76)
Delicious buffet(15)
Awesome gym(14)
Negative reviews(114)
Yanlinzhejie
Family Room (Cozy Fun)
Stayed in Jul 2025
Family
5 review
6.5/10
Posted on Aug 21, 2025
We had booked a room with a 1.5-meter bed and a 1.3-meter bed. We arrived at the room around 6 PM, dropped off our luggage, and went straight to dinner. However, upon returning, we discovered the room actually had a 1.5-meter bed and a 1.2-meter bed. This was a significant issue for our family of four (two adults, two children), as we had specifically chosen this hotel a month ago because a 1.3-meter bed would have just about fit our two kids.
I went down to the front desk to discuss the issue. The receptionist explained that the hotel had been renovated a few years prior, and the beds were replaced, but the updated sizes hadn't been reflected on Ctrip. After checking other room types which were unsuitable, and unable to reach her manager, she decided to come up to our room to see if they could rearrange the beds or furniture to make more space. In the elevator, a maintenance worker (who was with us) grumbled a few things in a local dialect. As I was traveling with my children for a relaxing trip, I didn't want to spoil the atmosphere and just wanted to resolve the issue quickly, so I didn't bother inquiring further about what he said.
Once we were back in the room, they decided to move the sofa next to the smaller bed, which just about made enough space for the two children to sleep. The receptionist then brought an extra duvet to place on the sofa.
On a separate note, the hotel's facilities are somewhat old and dated, the cleanliness could definitely be improved, and the air conditioning was quite noisy, disturbing our sleep. However, the front desk staff were very helpful and proactive in trying to resolve the situation.
Original textTranslated by Google
Response from Property: Dear Valued Guest, We sincerely apologize for the unpleasant experience. Our family room has one 1.8-meter double bed and one 1.2-meter bed. The 1.5-meter bed you mentioned is not available, as clearly stated on Ctrip. Regarding your complaint about the staff, we have spoken with the employee. He was concerned about the safety hazard of moving the power cord around the bed and the possibility of injury. We sincerely apologize for the misunderstanding. After seeing your review, we have investigated the situation in detail. You were traveling with four people: two parents and two children. Your child is indeed quite tall, exceeding 1.7 meters, and the other child is around 1.5 meters tall. Under these circumstances, it is indeed difficult for them to sleep comfortably. We will improve our service and look forward to your next visit!
320517****
Premier Executive King Room
Stayed in Jul 2025
Business traveller
9 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was very spacious and clean. Its proximity to the high-speed train station made getting around incredibly convenient. The lady at the front desk provided excellent service; she was attentive and thoughtful. The breakfast offered a great variety of options, and everything tasted delicious.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店的評價和認可,您的每一個好評都是我們工作的動力,我們會再接再厲不辜負您的好評,同時您在入住過程有任何問題可以隨時致電前台,我們將第一時間為您提供服務,非常期待您的再次光臨!祝您生活愉快!
M264752****
Preferred Business Twin Room
Stayed in Jul 2025
Family
3 review
2.0/10
Posted on Aug 18, 2025
The room was disgustingly dirty! There were even bloodstains on the sheets – seriously, everyone should avoid this place! I reported it to the front desk, but they were completely unresponsive, so I checked out the very next day. The room's facilities were also incredibly old and run-down. The toilet was practically pressed against the shower glass, making it inconvenient even for a petite person like me to sit on it!
Original textTranslated by Google
6/7
Response from Property: Dear Guest, we are very sorry. We have conducted a further investigation into the issue you raised. Our housekeeping staff are professionally trained and possess basic professional ethics. Since you only discovered bloodstains on the sheets after sleeping all night, it's difficult to guarantee they weren't from some minor injury. If you had discovered them upon check-in, we would have handled the situation promptly. When you reported it to the front desk the next day, they immediately notified housekeeping to address the issue; we did respond. We look forward to your next visit! Have a pleasant stay!
Wutongyu0301
Preferred Business Twin Room
Stayed in Jul 2025
Family
24 review
10/10
Outstanding
Posted on Aug 10, 2025
Our entire family stayed in two rooms for three nights and we were thoroughly pleased. The breakfast was excellent and plentiful. The hotel is conveniently located, about a 20-minute drive from Chilenchuan Grassland and very close to the Inner Mongolia Museum. Highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店的評價和認可,您的每一個好評都是我們工作的動力,我們會再接再厲不辜負您的好評,同時您在入住過程有任何問題可以隨時致電前台,我們將第一時間為您提供服務,非常期待您的再次光臨!祝您生活愉快!
M263566****
Premier Executive King Room
Stayed in Jul 2025
Business traveller
8 review
10/10
Outstanding
Posted on Aug 17, 2025
Upon arrival, I was immediately impressed by the hotel's exterior; it truly looks like a five-star establishment! While the interior decor is a bit dated, it was still spotlessly clean. They also offer airport pick-up and drop-off service, which is incredibly convenient!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店的評價和認可,您的每一個好評都是我們工作的動力,我們會再接再厲不辜負您的好評,同時您在入住過程有任何問題可以隨時致電前台,我們將第一時間為您提供服務,非常期待您的再次光臨!祝您生活愉快!
Anonymous User
Premier Executive King Room
Stayed in Jul 2025
Other
8 review
1.0/10
Posted on Aug 8, 2025
The facilities are incredibly old, like something out of a time capsule. Both the main and handheld showerheads were faulty. The service staff had an attitude straight out of the last century, providing absolutely no quality service. If you're looking to get annoyed and frustrated on your trip, this is the perfect hotel for you!
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for your stay and detailed review. It is the continued care and feedback from guests like you that enables us to identify areas for improvement and make continuous progress. We regret to inform you that your stay did not meet your expectations. We are working diligently to resolve the issues you mentioned and apologize for any inconvenience caused. The hotel management takes this matter very seriously and has conducted a thorough investigation and made timely rectifications. Your understanding and tolerance are an encouragement and support to our work! We look forward to your next visit and wish you a pleasant stay.
_WeChat278829****
Premier Executive King Room
Stayed in Jun 2025
Couple
10 review
10/10
Outstanding
Posted on Aug 3, 2025
Location: Very convenient, just a 10-minute walk from Hohhot East Railway Station.
Cleanliness: The room was cleaned every day and was very clean.
Service: All the staff were very welcoming and provided excellent service.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您願意花寶貴的時間給我們酒店點評。您的五星好評是我們酒店的追求,也非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!祝您生活愉快!
Yishuangxiuhuaxie
Preferred Business Twin Room
Stayed in Jun 2025
Family
62 review
10/10
Outstanding
Posted on Aug 5, 2025
I stayed at Wanhao Hotel during my trip to Hohhot. Its location is excellent, being very close to Hohhot East Railway Station and not too far from the airport, which makes getting around incredibly convenient. The rooms are spotless and well-maintained, the staff are friendly, and they even provide free airport pick-up and drop-off service.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您願意花寶貴的時間給我們酒店點評。您的好評是我們酒店的追求,也非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!祝您生活愉快!
M635994****
Family Room (Cozy Fun)
Stayed in Jun 2025
Travelling with friends
73 review
5.0/10
Posted on Aug 1, 2025
Upon checking in, we encountered a staff member who seemed to have a chip on their shoulder, treating guests as if they were criminals. Fortunately, another front desk agent, Su Xiaohong, calmly and efficiently handled our check-in.
This hotel, despite having over a hundred rooms, boasts a free shuttle service, but it only runs on the hour and can only accommodate four passengers per trip. Anyone beyond that has no choice but to wait for the next scheduled departure...
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at our hotel and for taking the time to share your experience. We strive to provide excellent service and hope that every guest feels at home in our hotel. We are very sorry that your stay was not satisfactory. Regarding the staff member you mentioned who was in a bad mood, we have investigated the situation and will criticize and educate that staff member, and conduct an evaluation. The hotel management also takes this matter very seriously and has conducted a thorough investigation and made timely improvements. Your understanding and tolerance are an encouragement and support to our work! We look forward to your next visit and wish you a pleasant stay!
Lenglie0901
Premier Executive King Room
Stayed in Jun 2025
Family
23 review
10/10
Outstanding
Posted on Jul 31, 2025
The hotel was quite good, and the overall experience was satisfactory. However, there are two areas for improvement. First, breakfast ends too early; by 9:30 AM, there was hardly any food left. Second, the parking lot is open-access and lacks proper management.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to review our hotel. Your five-star review is something we strive for, and we are very grateful for your support. We firmly believe that good word-of-mouth comes from truly satisfied guests, and we are honored to provide you with the best service. We look forward to your next visit! Have a wonderful day!
SXH1998
Preferred Business King Room
Stayed in Jun 2025
Other
275 review
6.2/10
Posted on Jul 24, 2025
The room was a bit small, not as spacious as it appeared in the pictures. The hairdryer in the room kept automatically cutting out. I had to dry my hair in stages, waiting several minutes each time it shut off before I could resume. On the plus side, the breakfast was quite generous, and they offered a shuttle service. I wasn't aware of this when I arrived and ended up taking a taxi from the airport. For my departure, I booked the service with the hotel the night before. The hotel is very close to the East Station, just a two or three-minute drive away.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at our hotel and for taking the time to share your experience. We strive to provide excellent service and hope that every guest feels at home in our hotel. We are deeply grateful for your valuable feedback in your review and will take it seriously and make improvements to ensure your next stay is even more satisfying. We look forward to your next visit! Have a wonderful time!
202728****
Family Room (Cozy Fun)
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 20, 2025
I visited Hohhot with my child and planned to go to the Inner Mongolia Museum, so I specifically chose this hotel for its convenient location. The room was clean and spacious, and the windows provided a nice, cool breeze. The hotel environment was very pleasant, and all the facilities were excellent. Definitely recommend!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your review and recognition of our hotel. Every positive review you give motivates us to work even harder and live up to your expectations. If you have any questions during your stay, please feel free to call the front desk. We will be happy to assist you as soon as possible. We look forward to your next visit! Have a wonderful time!
SHAKILA889
Preferred Business Twin Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Aug 23, 2025
This hotel offers excellent value for money. I highly recommend it, especially if you're traveling by high-speed train or plane. They provide a free airport shuttle service, and the prices are very reasonable. The rooms are clean and tidy. The breakfast spread is also excellent, with a wide variety of options. This hotel was a truly delightful surprise during my Hohhot trip.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店的評價和認可,您的每一個好評都是我們工作的動力,我們會再接再厲不辜負您的好評,同時您在入住過程有任何問題可以隨時致電前台,我們將第一時間為您提供服務,非常期待您的再次光臨!祝您生活愉快!
Laoshengyouji
Premier Executive King Room
Stayed in Jun 2025
Business traveller
108 review
8.5/10
Very Good
Posted on Jul 11, 2025
Wanhao Hotel seems to have quite a good reputation. I stayed there for a night during my layover in Hohhot. The airport shuttle service (both pickup and drop-off) was incredibly convenient, and the pickup driver was very professional. While the hotel facilities are a bit dated, it's still pretty good overall. It's perfect for travelers on an airport layover.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您願意花寶貴的時間給我們酒店點評。也非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸為您提供最優質的服務,非常期待您的再次光臨!祝您生活愉快!
Heihujiaoxiangchang
Preferred Business Twin Room
Stayed in May 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Sep 8, 2025
Overall, I was quite satisfied with my stay. The hotel's location is very convenient, about a five-minute walk from the subway station, with plenty of restaurants and convenience stores nearby. The lobby was clean and bright, and the front desk staff were very welcoming. Check-in was handled quickly.
The room size was adequate, and the bed was clean and comfortable; the sheets and duvet covers also appeared relatively new. Soundproofing was average; I could hear some noise when people passed by in the hallway, but it didn't significantly disrupt my sleep. The bathroom was well-equipped, and hot water came out quickly. However, the exhaust fan was a bit noisy.
Breakfast options weren't extensive, but they offered basic Chinese and Western choices, such as steamed buns, stir-fries, bread, and coffee. The taste was average.
Overall, considering the price, it offers good value for money, making it suitable for those on short business trips or vacations. It would be even better if the hotel could improve the soundproofing and offer more breakfast choices.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好,非常感謝您對我們酒店的評價和認可,您的每一個好評都是我們工作的動力,我們會再接再厲不辜負您的好評,同時您在入住過程有任何問題可以隨時致電前台,我們將第一時間為您提供服務,非常期待您的再次光臨!祝您生活愉快!