Kobi Onsen Resort Hue, Affiliated by Meliá Reviews
Kobi Onsen Resort Hue, Affiliated by Meliá
My An Hamlet, Phu Dung Commune, Hue, Tinh Thua Thien-Hue Province, VietnamView Hotel Details
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Kobi Onsen Resort Hue, Affiliated by Meliá Guest Reviews
4.4/5
Very Good
58 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(58)
Positive reviews(51)
Reviews with photos/video(6)
Negative reviews(1)
Alice Vu
Two-Bedroom Villa With Private Onsen
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 21, 2024
It was one of my best vacations so far. My family was relaxed and enjoyed a lot during the stay. We booked the family villa and had our own private onsen. Villa was clean and tidy, staffs are extremely friendly and helpful. But take note that other facilities like mud bath and public onsen come with charges which confused me at first. Otherwise, everything else is good. I have to give an additional star for the after service. My mom forgot her jewelry after we leave, and we managed to contact the receptionist and return the jewelry back to my mom. Thanks a lot, and we will definitely come back next time
Guest User
Deluxe Room With Onsen Access
Stayed in Feb 2024
Couples
4 review
4.5/5
Great
Posted on Feb 17, 2024
Good good
Guest User
Deluxe Room With Onsen Access
Stayed in Apr 2024
Couples
7 review
4.7/5
Amazing
Posted on May 1, 2024
Good resort, location a bit far from the center but has great onsen for relaxation.
Even in hot weather, mineral bathing is still very enjoyable! Will come back again.
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thuy duong
Deluxe Room With Onsen Access
Stayed in Jul 2024
Family
1 review
2.7/5
Posted on Jul 20, 2024
From the outside, the hotel looks very nice, but when you book a room as described above, the view is overlooking the lake but looking up at the house. There are a lot of mosquitoes. There are no slippers in the room.
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Guest User
Deluxe Room With Onsen Access
Stayed in Dec 2023
Travel with friends
4 review
4.5/5
Great
Posted on Dec 7, 2023
Very new, clean, first-class service, and good facilities.
The only drawback is that it is far from the city, so it is troublesome to find a car when going out.
However, please note that the hot springs are not included and you have to pay extra at the hot spring building.
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Mighty_Mạnh
Deluxe Room With Onsen Access
Stayed in Aug 2024
Solo travellers
4 review
3.7/5
Posted on Aug 14, 2024
It was a shame there were so many ants
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Guest User
Deluxe Room With Onsen Access
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Jan 25, 2023
The hotel is good. Breakfast is excellent, staff is knowledgeable.
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Response from Property: Thank you very much for your feedback.
Best wishes,
Guest User
Premium Room With Onsen Access
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 31, 2023
The most complete place among hot springs in Vietnam.
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Response from Property: Thank you for taking the time to review your recent experience at Kawara My An Onsen Resort.We are delighted to hear that you enjoyed your stay and especially our onsen services. We hope that your time at Kawara My An Onsen Resort left you with lasting happiness, health, and peace. It was our pleasure to serve you, and we look forward to welcoming you back again soon.Arigatou gozaimasu.
Guest User
Deluxe Room With Onsen Access
Stayed in Aug 2024
Couples
4 review
3.0/5
Posted on Aug 21, 2024
Medium
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Guest User
Family Connecting Room With Onsen Access
Stayed in Jan 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 10, 2023
It was so clean and nice. Onsen is the best 👍🏻
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Response from Property: Thank you very much for your comments. Dear,
Anna Dao
Family Connecting Room With Onsen Access
Stayed in Apr 2022
Family
3 review
4.2/5
Very Good
Posted on Apr 13, 2022
I stayed for 3 nights, unfortunately on the right holiday, ks was overloaded, the service was still lacking. However, on the day of check out, everything was perfect, the hotel was empty and every service was guided and served enthusiastically by the staff when experiencing the services.
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Response from Property: Dear Ms. Dao, Sincerely thank you for your stay and for taking the time to give a good review to Kawara My An Onsen Resort. We are extremely grateful for your understanding when the hotel encountered some errors due to quantity. Too many holiday guests. We will try to improve the service quality further to meet the expectations of our customers. We hope to have the opportunity to see you and your family again. Wish you good health and good luck in life. .Best regards,
Mark L
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 23, 2024
We arrived at the town of Hue and stay at Kobi Onsen Resort for 2 nights. We went to the spa and had a good massage. I went fora hot stone therapy massage while my wife went for a facial massage. Got 30% for hotel guest. Cozy and good ambience room. Massage was good.
Response from Property: Dear Mr/Ms. P7391WOmarkl, Thank you for taking your time to review your recent experience at KOBI Onsen Resort Hue. We are very delighted to know that you had a nice stay and especially enjoyed our spa services as well as the room atmosphere. We appreciate your comments as a great motivation to our staff to continue bring the best experience to customers. Hope to have another chance to welcoming you back next time with much of interesting waiting for your exploring. Best Regard,
K9kathy
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 23, 2024
We enjoyed our one night here. What an amazing japanese ambience in Hue. Garden is huge and beautiful. My family enjoyed the very relaxing onsen and delicious breakfast. Thank you very much for the very accommodating staff. Definitely we will come back.
Response from Property: Dear Ms. K9kathy, We are very happy to know that you had a nice stay and especially enjoyed the wellness experience services, breakfast and our staff at KOBI Onsen Resort. Hue. We value each and every comment from our customers, as your comments continuously help us to continuously improve our services and facilities. Once again, thank you very much for your comments. We hope to have the opportunity to welcome you back in the near future. Best regards,
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 1, 2024
If you travel in Vietnam, do yourself a favour and treat yourself with a couple of days in this resort! The staff is amazing and runs for you. The hotel is superclean and so nice! The Spa is outstanding, with 4 (!) different sauna’s, mudbaths, private pools, etc. Massages were given by skilled professionals. Breakfast is extensive, with loads of choices of continental, Japanese (sushi for breakfast, yay!) and Vietnamese. Though it was off season, we really felt like a king and queen here. Recommend 15/10!! 🙏🏼
francescobT3167UQ
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 19, 2024
Amazing experience! Traditional Japanese onsen in Hué. If you book the room with onsen package one access in included. Kindness and quality in every service offered: breakfast, rooms, spa, onsen! Excelsior and professional team! Very recommended!
Response from Property: Dear Mr. FrancescobT316UQ, Thank you for taking your time to review your recent experience at KOBI Onsen Resort Hue. We are glad to hear your compliments of us, particularly on our breakfast, room, Spa and onsen services. We very much appreciate your review as it allows us the opportunity to improve our service and facilities. We would like to take the opportunity to thank you for choosing us as your preferred choice for your vacation and we look forward to serving you again in the future. Best regards,