Empire Hotel Hong Kong－Wan Chai

Very good position 500mt. From the subway. Big room space. Good breakfast western and Chinese style. The staff was very helpful. And kind Clean very good Bear the bus stop to the airport A11 5 minutes walk Recommended!

Absolutely Outstanding Stay! Our experience at the Hong Kong Empire Hotel Wan Chai was nothing short of exceptional. From the moment we arrived, we were impressed by the warm, friendly, and genuinely helpful staff who made us feel welcome and taken care of throughout our stay. The room exceeded all expectations — it was spacious, spotlessly clean, and incredibly quiet. We couldn’t hear any noise from the street or neighboring rooms, which allowed us to fully relax and enjoy a peaceful rest. The bed was extremely comfortable with soft linens that made it hard to get up in the morning! One of the highlights was the breakfast, which truly surprised us in the best way. It was included in the room rate and offered an impressive variety of delicious, high-quality options — plentiful, flavorful, and thoughtfully prepared. We left feeling completely refreshed and very happy with our stay. We will definitely be returning on our next visit to Hong Kong. Highly recommended!

Good service! Very helpful reception…I needed a new comforter in the middle of night as my child accidently spilled drinks on the comforter and they were very helpful and attended to me very fast..definitely would recommend in future..

The location is great, in the center of Wan Chai which is the center of HK island. Yet, the amenities are quite limited: no gym, no rooftop, & even no water machine. For those who have a very short stay in the city center, this hotel is still worth trying, given that brands of the same level such as ibis or Holiday Inn are not available.

1st impression when arrived at the hotel was, it's a busy hotel in a busy district of Wan Chai. It's a bit dated, but renovation is taking place as I stay. Breakfast in the morning has plenty of choices, The dining room is massive. Afternoon tea starts at 3-7, which was more than enough of time . But the selection of food was another matter. From promotional video, there were more variations, like egg tart, tea cakes, and at the lounge, there're no cocktails as expected nor spirits drinks . Not even basic G&T , whisky sour. Only soft drinks ,tea, coffee, and choice of red and white wine. There's no staff in the lounge to facilitate guess needs .I have to check with the staff at the front desk to realise that changes had taken place in the past year. That's a big disappointment as I paid the extra to use the facilities and benefits which happened to end without notice nor compensation. Room is spacious and clear view ,partly Seaview. Plenty room for 1 person, and the air con was working perfectly until last night-my last night in staying. Around 03:20 ,I was getting up to go to the bathroom. Just then, I felt the slippers were getting wet. When checked ,realise that there's water leaking from the ceiling. I rang the housekeeper to report the incident. Maintenance staff arrived and fixed the leakage within a space of time, app.an hour. Overall, it's an experience. I wish they looked into my suggestions, and maybe I'll be back to check it out.

I have to say, this was the worst hotel I have ever stayed in. When I booked the hotel, I was really looking forward to my stay, but unfortunately, it turned out to be a big disappointment. Upon arrival, I was given a room where something was broken and making loud noises. The front desk staff called other employees to check it out. They looked at me strangely and then told me I’d be moved to another room. After a short wait, I received a different room. The scent used in the room was very unpleasant for me, though I understand this might be subjective. The room was extremely old, the furniture was damaged and worn out, and some parts of the wall were decayed. The bathroom was also very run-down, with several poorly done repairs and a flickering light that was quite disturbing. Whenever someone nearby was taking a shower, I could hear the water running – and often even voices from other rooms. There was dust in several areas of the room – not just a little, but quite a lot. The worst part was what I discovered on the last day. I woke up with back pain and noticed a stain on the mattress, which I believe was urine. Absolutely disgusting. When I later complained through customer support, the hotel refused any refund. I truly feel like I did not get what I paid for. The pictures of the hotel do not reflect reality at all.