JEN Hong Kong by Shangri-La
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JEN Hong Kong by Shangri-La
No. 16 of 4-Star Select Hotels in Hong Kong Island
No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
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Last booked 1 hr ago
Highlights
Sparkling clean
Delicious breakfast
Excellent service
Ideal locationAmenities
Private parking
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Café
Taxi booking service
Meeting Room
All amenities
Property Description
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
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9.0/10
Room size is good and I really like the location and its proximity to the MTR station!
All 1,550 reviews
Surroundings
Metro: The University of Hong Kong
(<100m)
Metro: Sai Ying Pun
(750m)
Airport: Hong Kong International Airport
(34.1 km)
Train: Hong Kong West Kowloon Station
(4.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Club Harbour View Queen Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Check Availability
4
Superior Twin Room
2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
4
Deluxe Harbour View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Check Availability
4
Club Harbour View Twin Room
2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Check Availability
4
Club Suite
1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Harbour View Twin Room
2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Check Availability
5
Club Mountain View Room
1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
4
Deluxe City View Queen Room
1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
4
Deluxe Harbour View Room
2 Single bed or 1 Queen bed
21m² | Floor: 18-21
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
4
Superior Room
1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
4
Superior Queen Room
1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe City View Room
1 Double bed or 2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Check Availability
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Guest Reviews
9.0/10
Great
1,550 reviews
- Cleanliness9.2
- Amenities8.7
- Location9.1
- Service9.0
Average for similar properties in Hong Kong
Review summary
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Cleanliness: Guests consistently report that the hotel maintains high standards of cleanliness, with rooms described as clean and free of unpleasant odors. The cleanliness of the hotel contributes significantly to guest satisfaction.(based on 362 reviews)
Kiera_2609
November 8, 2025
除了一開始進房間的時候有一股黴味，其他都挺好的。樓下的東南亞餐廳很好吃的。工作人員專業，房間雖然有點舊，但是還是很乾凈衞生的
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Anonymous User
November 4, 2025
Front desk and house keeping ladies are so nice. House keeping ladies greets me every morning, feel heart warming as Hong Kong is well known for the attitude (most of the Hong Kong people are stress, you can tell from their face). Location are excellent, right next to hill road exit, close to 7-11, airport bus A10 from airport to hotel within 4mins. Room are spacious and clean, washroom shower are little old but water pressure is good, if I come back to Hong Kong I definitely will come back, thank you.
110320****
October 3, 2025
第二次來香港，依然住在這個酒店。
設施：齊全。有提供牙刷牙膏，沒有梳子。前台姐姐會給大陸轉換插座。
衞生：乾淨。
環境：香港大學地鐵站出來走幾分鐘就到了。旁邊就有麥當勞和7-11.
值得推薦
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Anonymous User
November 19, 2025
一下樓就是港島線，中環、銅鑼灣眨眼就到。房間望出去是迷人的港島街景，日夜都繁華。對於出行購物來説，位置簡直完美！
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Laowangziyouxing
October 5, 2025
酒店隸屬香格里拉旗下，交通便利，港鐵香港大學站出來就到了，就是開業時間有點久了，房間裝修比較簡單，但是因為超高的性價比，在香港寸土寸金的地方還是可以適合長住的
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M57372****
November 9, 2025
酒店裡的馬來西亞🇲🇾菜可能是港島最正宗的之一，強烈推薦。從地鐵站出來三分鐘可達酒店，附近也有非常接地氣的煙火氣當地人非常多的牛肉湯鋪子。服務周到，房間安靜舒適，適合商旅顧客。
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Huazhuzhu
August 13, 2025
環境：就在香港大學地鐵站B2出口過對面馬路就到；周邊很多吃飯和購物地方，有茶餐廳有惠康；還有校園逛逛和爬山；一站地鐵就到海邊
設施：隔音還可以；雖然是傳統裝修，但保養的不錯；起碼沒那種陳舊味道；配置了凈水器和空氣凈化設備，還有一次性拖鞋，一次性用品；床墊舒服，床上用品乾淨；就是沒淋浴地方，浴缸有點不方便；馬桶不是智能；吹風機是傳統的，難吹一點；
衞生：乾淨
服務：前台接待主動有耐心，主動拿行李；遲了回去也能協調延遲退房；清潔阿姨也很禮貌主動；
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300111****
August 19, 2025
酒店位置很方便，機場有A10直達，地鐵口也很進去，樓下就有美心，7-11，樓上，萬寧等等。酒店是老酒店，但是維護的很好，衞生打掃的也很乾凈！有配一次性拖鞋，牙刷，牙膏，還有數據線，就是沒有礦泉水。
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Services & Amenities
Most popular amenities
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Café
Taxi booking service
Meeting Room
Business Center
Wake-Up Call
Wi-Fi in Public Areas
Free
Bar
Restaurant
Café
Meeting Room
Restaurant
Cafe Malacca
Style: A la carte
Cuisine: Asian
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, HK$50.00 (approx. €5.55) Hourly. Reservation needed.
Private parking
Additional charge
Valet Parking
Transportation
Taxi booking service
Business services
Postal Service
Fax/Copying Service
Audio Visual Equipment
Meeting Room
Business Center
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Food & drink
Café
Bar
Lobby Bar
Room Service
Public areas
Non-Smoking Floor
No Smoking in Public Areas
Elevator
Cleaning services
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Facilities for children
Children's Slippers
Accessibility
Accessible Rooms Available
Safety & security
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 11 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
| Age | Fee |
|---|---|
Children 3 years old and under | Free |
Children 4–17 years old | HK$262.00 (approx. €29.06) per person |
Adult | Buffet:HK$262.00 (approx. €29.06) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of HK$800.00 (approx. €88.71) is charged.
Deposit Payment MethodsThis property accepts cash, third party payment services and credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 1999
- Renovated: 2008
- Number of Rooms: 283
Phone:+852-29741234
Email:reservations.hjhk@shangri-la.com
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.
Frequently Asked Questions
What landmarks are close to JEN Hong Kong by Shangri-La?
Nearby attractions to JEN Hong Kong by Shangri-La include Hong Kong Tramways (Ding Ding), only 210m from your search (straight-line distance) away.What landmarks are close to JEN Hong Kong by Shangri-La?
Does JEN Hong Kong by Shangri-La have a swimming pool?
No, JEN Hong Kong by Shangri-La doesn't have a pool.Does JEN Hong Kong by Shangri-La have a swimming pool?
Does JEN Hong Kong by Shangri-La provide breakfast?
Yes, guests at JEN Hong Kong by Shangri-La can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese, Asian. Does JEN Hong Kong by Shangri-La provide breakfast?
Are pets allowed at JEN Hong Kong by Shangri-La?
No, pets are not allowed at JEN Hong Kong by Shangri-La.Are pets allowed at JEN Hong Kong by Shangri-La?
What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Check-in at JEN Hong Kong by Shangri-La is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at JEN Hong Kong by Shangri-La?
Which airport is closest to JEN Hong Kong by Shangri-La?
The nearest airport is Hong Kong International Airport, just about 29 mins from hotel by car (34.1 km) away.Which airport is closest to JEN Hong Kong by Shangri-La?
How much does it cost to stay at JEN Hong Kong by Shangri-La?
Prices at JEN Hong Kong by Shangri-La may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at JEN Hong Kong by Shangri-La?
About This Property
| Nearest Airport | Hong Kong International Airport |
|---|---|
| Distance to Airport | 42.55KM |
| Nearest Train Station | Hong Kong West Kowloon Station |
| Distance to Train Station | 4.91KM |
| Nearest Metro Station | The University of Hong Kong |
| Distance to Metro Station | 0.04KM |
| Average Price From | EUR245 |
| Hotel Star Rating | 4 |