Best Honolulu Spa Hotels

We enjoyed our trip and the stay at the Hilton Waikoloa Village. Although we recommend purchasing gifts, water and food off-resort due to the super inflated prices, the staff was excellent and kind. Get a room in the Lagoon or Makai tower to oversee the dolphins. Ours was an ocean view and it was breathtaking. As far as hotel rooms go, it was pretty standard but clean and comfortable. It was a good landing place between adventures. Pricey but worth it for being a safe and family-friendly place. Do the buffet for breakfast but not every day as you’ll get sick of it 🤣 or your kids will just eat the cereal for $55/adult and $27/kid or something. 🤣

I saw in other reviews that the facilities were outdated, but overall, it felt new and the location is right in front of Waikiki Beach, so it's great for shopping and going to the ocean. I came to Oahu for shopping after being on another island, and the location is good enough to walk to this accommodation. The only regret, like other reviews, was that the soundproofing was really poor.

Check in staff could have explained procedures better and let you know what amenities were available to use such as towels for the beach and beach chairs.  Food at DK steakhouse was average but very expensive.  Service at the pool was great.  Location was good close to the beach. Be aware of the resort fee of $55 American.

I booked this hotel three times between Ctrip and Qunar, because the price dropped the closer I got. The location of the hotel is indeed good, the room is large, the balcony has a good view, and it is very comfortable to use. Although the hotel is large, the elevator is very fast, and getting in and out is not as troublesome as some reviews said. The only inconvenience was that I checked out of the room that day, stored my luggage and went shopping. When I came back, I found that on the check-in floor on the second floor, all toilets required swiping a room card to enter, OMG. Later, I went to the change room where the third-floor swimming pool is located. There is no need to swipe the room card there. It’s very close to Marugame Udon, a popular udon restaurant. The “Mai*” matcha ice cream next to it is also good. You can try the purple potato balls in Duke Lane. The local poke bowl is worth a try.

The Ritz-Carlton Waikiki, Hawaii, is classified as a five-star hotel on Ctrip. The suite is over 60 square meters and costs 6,800 yuan, excluding breakfast. In addition to its good location, the hotel's lobby facilities, decoration level, and service staff quality are only three stars of Japanese hotels. We booked a sea-facing suite, and the bed and sofa bed were surprisingly soft. We called the guest room three times on the third night, and each time a different person came to see it and said that it would be solved immediately, but they never came back. After another call, two male waiters finally came together to turn the big mattress over and turned the back up, and they felt that it was normal in hardness and softness. We continued to wait for them to solve the problem of the soft sofa bed. The two male waiters said they would come back immediately, but they were nowhere to be seen. Until a female housekeeper came to check and told her that we were still waiting for the problem to be solved, she also promised to come back but never came back. I had no choice but to call the front desk again and a male waiter came. He left for another ten minutes and came back, saying that I could put the other half of the mattress of the big bed (many double beds abroad are made of two single mattresses covered with a large mattress cover to prevent turning over and affecting each other) on the sofa bed with the hard side facing up. In the end, I had no choice but to do this. The room facilities were very simple, at most three-star level. The restaurant breakfast was a mixture of various foods topped with some local sauce, and it always tasted the same. A breakfast order for two people plus a 20% tip was 60 or 70 US dollars; a Chinese meal in the hotel restaurant, ordering a few plates plus a tip, was 160 US dollars, and the taste was similar. I just stayed in a five-star hotel in Japan and then transferred to ANA business class to fly to Hawaii. The difference between the hotel level and service is really not a little bit. The biggest failure of this trip was choosing this so-called five-star hotel. There will be no next time.

This hotel named as “the First Lady” in Waikiki and the heritage building attracts you deeply and looks very nice. I think I was a bit misled by the platform about the “private beach” as it actually refer to a very small area that the hotel renting some umbrella for their guest and make it as a “private area” instead of a real private beach. However, the location is excellent located in the center of Waikiki beach with very close walking distance and we enjoy the time in the beach very much.

Nice for a nostalgic Hawaiian stay on Waikiki Beach — near many shops and restaurants. Great service and friendly staff. Hotel room was clean and furnishings are what you would expect for this price point.

Location was great. Service wise was soooooooo bad. My guest wanted to extend his stay. The person we talked to was nothing helpful at all. His attitude was not the nicest and sounded disingenuous. I couldn’t catch his name too well coz he spoke so fast when I asked for his name - Noah or Noiah?  Please consider changing a more suitable person to help your customers with their needs. Maybe it’s good to look at his gifts / skills and place him somewhere else for the benefit of your hotel. The call with this service staff was extremely unpleasant. Will not consider Hyatt Place again.

Consider it a happy little accident. I had missed my flight home because of the Pearl Harbor Memorial Day Parade and was stuck an extra day on Oahu. I looked to see what was the cheapest hotel room available and the Ka La’i popped up which surprised me. Booked the room quick because the Honolulu Marathon was the following day and almost every hotel was sold out. I got an ocean view suite with a King bed as my room and loved it. Bathroom was amazing, bed was super comfortable and overall the suite was spacious. Although it had a kitchen it didn’t have a dedicated dining table, even a small one. Only thing in the sitting area was a glass coffee table that was long enough for my needs of just a late night pizza dinner. Staff was helpful and even as I was checking out, I casually asked if I could tour the Penthouse suite because I had always wanted to book it. The 2 front desk workers escorted me to the Penthouse and gave me a little tour. It was impressive. Definitely would stay there again soon.

Facilities: The room is very small and you can't turn around. Hygiene: Very clean, suitable for one person. Environment: A certain distance from the beach, suitable for business travel, not suitable for vacation. Service: Not bad, but there are not many parking spaces in the parking lot