Lucerne Hotels with Wi-Fi

Pros- * Location is great. Nearby to attractions, train stations etc * Staffs are so good. Great customer service * Breakfast Buffet was excellent with wide varieties Cons- * Don’t look like a 3star hotel. The building needs serious Improvements on second floor. * Don’t take the lift. Got stuck in lift for 6 mins. Thankfully the lovely receptionist lady helped us. She was so good. Thank you * Room heater deserves zero star. Please replace the heaters. * Room attached toilets don’t have a working exhaust fan. Hotel have the potential to be 5/5 if these improvements are done. Great thanks to the lovely hotel reception staffs.

Even though the location requires you to take a bus to the hotel around 20mins. Bus stop just outside the hotel. 2-3mins walk. We were delighted with the hotel. Very well thought out room and design very tasteful. Very nice view of the lake. The staffs are very friendly and helpful as well.

Friendliest people we met in switzerland! Helped us to find parking lot and give tips to move around. Lobby has apple for guests, room size is big for a city hotel. Next to train station. Only down side is noisy from the street

Amazing hotel near Luzerne train station. Many bakery nearby. Hotel staff was friendly and kind, provided toiletries and water. Breakfast was simple but good enough to start the day. Very short walk to the old town area which was great!

Lucerne National Hotel, the front desk guy is awesome Check in at the front desk, the super handsome guy at the front desk enthusiastically served ice water, chocolate, introduced the surrounding tourist attractions, helped with luggage, introduced the hotel lobby service configuration, and introduced the various functional areas of the room in detail. The room has a direct charging plug, and the detailed service feels super good. The guy can speak a little English, maybe because he has a Chinese girlfriend, so he is very enthusiastic about Chinese people, the hotel experience is the best e I wish you happiness G, you should stay here next time! Like 👍

A very, very good hotel! Right by Lake Lucern, it only takes five or six minutes to walk to the cruise ship terminal and the train station. The scenery is unbeatable, with Mount Rigi on the left and Mount Pilatus on the right, the beautiful Lake Lucern in the middle, and the snow-capped mountains behind. The service was courteous and friendly, and sparkling wine was given upon check-in, and it was cooled in an ice bucket in advance, which was very considerate. The bed was very comfortable, and in addition to the regular buffet, there were also hot meals made to order for breakfast, and the freshly made omelets were delicious!

Hotel location is unbeatable as it is right opposite the train station. Supermarket and restaurants all within 100m. The old town is also 5mins away. Staff was pleasant and courteous. Breakfast is acceptable.

The location of the hotel is a little far from the station. Very friendly staff, gave my daughter a welcome gift when checking in, she liked it very much. When we checked out, they helped me bring the luggage when they saw me with my daughter alone. The room is warm and comfortable, the room size is also suitable, the water and drinks in the mini bar are free, and the hotel also gave free bus coupons to tour the city. Our whole family likes this hotel very much.

Location – 9/10 The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town. Rooms – 8.5/10 The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort. Service – 8/10 The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable. Dining – 8/10 The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded. Amenities – 8.5/10 Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing. Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces. Parking – There’s underground parking, which is convenient but comes at an additional cost. Free WiFi – Strong and reliable throughout the hotel.

Receptionist was friendly, patient and helpful. Hotel was conveniently located. Room was small, light bulb spoiled in the other part of the room and wasn't replaced. Coffee and tea bags provided. Bathroom was very small. Lift was very old and small. Can only fit 1 pax and a luggage each time. No frills hotel. Enjoyed the proximity to the train station, old town and the lake.