Pullman Hotels in Jakarta

Extremely satisfied with my stay! Highly recommended. First, let's talk about the service. From the moment I walked in, through check-in, and all the way to room service, everyone was smiling and genuinely helpful in resolving any issues. This definitely earned them extra points. Next, the location. It's connected to Central Park Mall and Taman Anggrek, so you don't need to go anywhere else for dining, entertainment, and shopping – everything you need is right there. It's also only about a 30-minute drive to the airport. The room, while not huge, was definitely sufficient and spotlessly clean. The absolute highlight of this hotel is the breakfast. I can confidently say that the breakfast here surpasses many five-star hotels costing upwards of 1500 (presumably IDR). This trip to Jakarta, I initially booked two nights at another well-known chain hotel, but I only stayed one night before giving up on it and switching to this hotel. The only minor drawback is that the hotel seems to cater heavily to business travelers, so it might not be as focused on families. The swimming pool is tucked away in a corner and there's no dedicated children's area, making it relatively small. However, all the other advantages definitely outweigh this small issue. I highly, highly recommend it!

Not that recommended if you looking for a 5 star hotel standards. Staffs are friendly, but the room doesn't looks like the photos it shows. My room's lights are quite dark, and beside the roadside. So even is at 12am still quite noisy from the outside. And the plugs beside the bed both have issue, so I have to inform the team. For the telephone, I couldn't call the team, they said probably technician problem, so come and fixed it. But after checking it said because I didn't press 0 first. I think it would be great if on the phone they can paste an instruction sticker better. The light in the toilet also quite dark, it is hard for a lady to do the makeup since light is not enough and there's no additional small mirror that can zoom in see the details type. The location is great, you can walk over to plaza indo and grand indo. Staffs are friendly and helpful also. But overall quality needs to improve if looking for 5 stars standards.