4-Star Hotels in Jakarta

Checking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.

⭐We had a wonderful stay at Grand Orchardz Hotel! Everything was great, and we were very satisfied with our overall experience. The hotel was comfortable, and the service was excellent. A special mention goes to Lulu, who was incredibly professional and helpful. We experienced some minor setbacks during our stay, but she handled the situation calmly and efficiently, resolving everything in a very professional manner. Her excellent service truly made a difference and showed how much the hotel cares about its guests. Thank you to Lulu and the entire team for the great hospitality. We truly enjoyed our stay and would definitely recommend Grand Orchardz Hotel to others!

The hotel is clean and tidy, and the staff are enthusiastic. The facilities are a bit old but well-maintained, so it didn't really bother us. The air conditioning is very cold, so I recommend bringing a jacket. It's a good place to stay for tourists, with a shopping mall downstairs and easy access to taxis. The price is also reasonable, around 280 RMB per night.

ARTOTEL Casa Kuningan is een modern en stijlvol 4-sterrenhotel in het zakelijke hart van Jakarta. Het hotel heeft een rustige sfeer, mooie en schone kamers, een zwembad, fitnessruimte en een gezellige rooftopbar. De locatie is ideaal als je in Kuningan, Setiabudi of de ambassadewijk moet zijn. Het personeel staat bekend als vriendelijk en gastvrij.

Overall, we had a pleasant stay at Maia Jakarta Hotel. The excellent service and strategic location made up for some of the shortcomings. Pros: 1. Service was excellent. The staff were friendly, attentive, and helpful throughout our stay. 2. The location is fantastic, directly opposite Thamrin City. 3. We booked the Suite, which was spacious enough for three of us. There was plenty of room to open and pack our luggage comfortably. 4. The hotel kindly provided complimentary breakfast for our third guest, which was a nice gesture. 5. The bed and pillows were very comfortable. The bed was large enough for two people, while our third guest slept on the sofa. 6. Indomaret is just a 3-minute walk away, which was very convenient. 7. Thamrin Mall is about a 5-minute walk away, and Grand Indonesia is around 10 minutes on foot. Cons: 1. We requested an extra pillow and quilt, and were informed there was an additional charge of IDR 50,000 and payment to be made directly to the housekeeping staff instead of being added to our room bill and settled during checkout, which felt rather unusual. 2. Hot water was only lukewarm and never got hot enough. 3. The room could not accommodate an extra bed despite our request, which may be inconvenient for some families or groups. 4. Only one key card was provided, which was inconvenient when our group wanted to head out separately. 5. The breakfast selection was quite basic with limited variety. 6. The room interior felt dated. The sliding toilet door was damaged and had to be forced open and closed by dragging it along the floor. 7. The shower area was extremely slippery, creating a safety concern. The bathroom ventilation was poor, and the shower drainage was slow, leaving the floor wet even the next morning. 8. The toilet faucet appeared dirty and could have been cleaned more thoroughly. you might also consider to bring universal adapter for powerpoints. Despite these issues, the outstanding service and excellent location made our stay ok. If the hotel refreshes its rooms and improves the bathroom facilities, it would provide an even better guest experience.

Excellent location. Beautiful and clean neighborhood. The staff are friendly and always ready to help. There was one very serious issue though: cockroaches! I saw about 5 of them. It's extremely unpleasant when cockroaches are scurrying around your room.

The hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.

The accommodation was clean and the staff were very friendly.

The facilities are a bit old for a 4-star hotel, but it's acceptable for Indonesia. You definitely can't compare it to hotels back home [in China]. The service attitude is excellent.

Overall it's OK