Jeju Bolton Hotel Reviews

Response from Property: Thank you so much for your wonderful review and for choosing to stay with us at Jeju Bolton Hotel.We're thrilled to hear that both you and your girlfriend enjoyed the stay — from the cleanliness of the room to our front desk service. It's great to know the location worked well for your trip and that you were able to enjoy some nearby restaurants.We're especially happy you liked our mechanical parking system — it's definitely a unique experience! Thank you also for sharing your photos — we hope they bring back great memories of your time here.Looking forward to welcoming you back on your next visit to Jeju!— Jeju Bolton Hotel Team

Response from Property: Dear Guest,Thank you for choosing our hotel and sharing your wonderful feedback. We're delighted to hear that you enjoyed our convenient location near the airport and the pleasant surroundings filled with lovely flowers. We've noted your feedback on cleanliness and will continue improving our services. We look forward to welcoming you again in the future!

Response from Property: Thank you for your wonderful review!We’re delighted to hear that you enjoyed your stay with us and appreciated the comfort of our rooms, the convenient location, and the proximity to Shinsegae Duty-Free and local attractions. It’s great to know that our hotel contributed to a stress-free and enjoyable experience during your time in Jeju City.We look forward to welcoming you back in the future for another fantastic stay. Thank you for recommending us!Best regards.

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our convenient location and found our staff friendly and helpful. We’re sorry that the room size did not fully meet your expectations, especially for a family of three. Your comments are valuable to us, and we will take them into consideration to improve clarity in our room descriptions. We truly appreciate your understanding and hope to welcome you again in the future for an even better stay.

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that the noise from the toilet door and the auto flush system affected your comfort, and that breakfast did not meet your expectations. Your comments are valuable to us, and we will share them with the relevant departments to explore improvements. We hope to have the opportunity to welcome you again and provide a more pleasant experience.

Response from Property: Dear Guest,Thank you for choosing our hotel and for taking the time to share your detailed feedback. We are glad to hear that you appreciated the cleanliness and central location of the hotel. We apologize for the inconvenience caused by the mechanical parking system, and we understand that it can be a hassle at times. We will work on improving the communication regarding the parking process and construction updates, as the swimming pool and shopping area are still under development.We also regret any confusion regarding the availability of a gym, and will ensure that such information is clear for future guests. We're happy to hear that the room, especially the corner suite, met your needs during your stay.We appreciate your understanding and hope to welcome you back in the future, with more amenities available.

Response from Property: Dear Guest,Thank you for your kind review! We're glad to hear that you enjoyed our convenient location near shopping and dining areas. Your feedback is truly appreciated, and we look forward to welcoming you back for an even better stay in the future.

Response from Property: Dear Guest,Thank you for your kind feedback! We're delighted to hear that you found our location convenient for shopping and dining, and that our front desk staff made a positive impression on you. Providing friendly and attentive service is always our priority.We’re thrilled to know you would consider staying with us again. It would be our pleasure to welcome you back for another comfortable and enjoyable experience.Warm regards.

Response from Property: Dear Guest,Thank you for choosing Bolton Hotel and for sharing your experience! We are delighted to hear that you found our staff to be friendly and polite, and that you appreciated our convenient location with many restaurants and shops nearby.Providing warm and attentive service to our guests is always our top priority, and your kind words mean a lot to us. We are glad that our location added convenience to your trip, and we hope to welcome you back in the future for another great stay!

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely regret the inconvenience you experienced during your stay.We are pleased to hear that you appreciated our location and overall cleanliness. However, it is concerning to learn about the issues with the pillows and housekeeping service. Your comments regarding the pillow support and the missed cleaning on the first day have been shared with our housekeeping team to ensure such oversights do not occur again. We deeply apologize for any discomfort or inconvenience caused.We are committed to providing a better experience for our guests, and we hope you will give us another opportunity to serve you in the future.Kind regards,Bolton Jeju Hotel Management

Response from Property: Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location, spacious and clean rooms, and our friendly staff. We look forward to welcoming you back on your next visit!

Response from Property: Thank you for sharing your experience! We're delighted to hear that despite the unfortunate circumstances of missing your flight, you found comfort and convenience in our hotel. It's great to know you appreciated the clean and spacious room, as well as our proximity to the city center and airport.We hope to welcome you back under more relaxed circumstances in the future. Safe travels! 😊