Building 2, No. 178 Shuguang East Road, Kaiping, Guangdong, 529300, ChinaView Hotel Details
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Guest Reviews of Yazhi Hotel Kaiping
7.8/10
255 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
traveller68
Special Room
Stayed in Jul 2023
Family
4 review
8.0/10
Very Good
Posted on Sep 2, 2023
A decent hotel for a very good price. Clean with a good need. Recommended.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Aromatherapy Twin Room
Stayed in Dec 2024
Family
2 review
2.0/10
Posted on Feb 1, 2025
The room was dark, musty and unventilated. The beds were very old-fashioned. The carpet was a dirty wool carpet and the musty smell made it feel like the whole room was full of bacteria. The mattress was soft, the pillow was also soft, and since I couldn't open the window and the room was too musty, I could only turn on the air conditioner for ventilation. The air conditioner was noisy, so I couldn't sleep the whole night, and I had a sore neck when I woke up the next day. The water pressure for showering is low, the water from the shower head is very small and the water temperature is not hot. Taking a shower in winter is really a torture. There will definitely be no next time. The phone was broken, and I had to walk downstairs to find the front desk every time I contacted the front desk. I would not stay there even if it was free next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your visit. We are very sorry for your unpleasant experience. Our bedding, towels and bath towels are all washed and strictly disinfected by the Guangdong Laundry Association, and are strictly inspected. Please feel free to use them. We have recently upgraded our latex mattresses to top international brands, and have also retained some of our original harder mattresses to meet the needs of guests with different needs. Thank you very much for your valuable comments. We will inform the relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Business Suite - 2-Room (1 Living Room)
Stayed in Jan 2025
Family
1 review
2.0/10
Posted on Feb 3, 2025
It's terrible. The windows are closed. The room is stuffy and smells bad. The furnishings are also old.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Japanese-Style Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
23 review
3.5/10
Posted on May 5, 2024
The sheets had holes
The pillow had lumps of cotton
The breakfast staff had a bad attitude (the kind in black suits)
The breakfast they provided was not tasty either!
Will never book this hotel again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Aromatherapy Twin Room
Stayed in Sep 2024
Travel with friends
22 review
7.5/10
Posted on Oct 7, 2024
The hotel location is pretty good, right in the city center. But the hotel facilities are relatively old. It's an older hotel and the room facilities are also older. The sanitary conditions don't look very good. The parking lot is not very big, but it will be difficult to park if you arrive late.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!感謝您對酒店的評價,祝您生活愉快。
Guest User
Standard Room (2 Beds)
Stayed in Feb 2024
Couples
30 review
8.0/10
Very Good
Posted on Apr 13, 2024
Not bad, a long-established Samsung. I was a bit surprised when I walked to the back door of the hotel because it was like an apartment. Later I found out that the front door of the hotel is quite grand. The hotel is good, cost-effective, and it doesn’t ask for too much.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Japanese-Style Room - Courtyard-View (Double Bed)
Stayed in Aug 2024
Other
1 review
1.0/10
Posted on Sep 29, 2024
As soon as the night passed, I lay down at the front desk and fell asleep. The hotel facilities were old and looked like something from a horror movie. As soon as I went up to the second floor, I thought that my friend seemed to have become the protagonist of a horror novel. There was a very strange smell as soon as I entered the room. The mirror was facing the bed. The door would still ring in the middle of the night. The next day when I checked out, no one came at the front desk for a long time. I was speechless.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Japanese-Style Room - Courtyard-View (Double Bed)
Stayed in Aug 2024
Business travellers
182 review
7.5/10
Posted on Sep 27, 2024
Room facilities are good. It's just that the musty smell in the room on the second floor is too strong!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sunbuyu
Chinese-Style Room - Courtyard-View (Double Bed)
Stayed in Feb 2024
Business travellers
20 review
10.0/10
Outstanding
Posted on Mar 26, 2024
The accommodation is OK, the price/performance ratio is very high, free parking is available, it is very convenient to go out and play around, there are many choices for eating nearby, it is very good overall, OK
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Special Room
Stayed in Feb 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 7, 2024
The location is very good, with convenient transportation. It only takes one stop to get to Jinzhong Market.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Comfy Family Room
Stayed in Jul 2024
Family
12 review
5.2/10
Posted on Aug 25, 2024
Booking four rooms for 9 people including children, each room is fixed with two breakfast coupons. Before booking, I called the hotel specifically to ask if they could get an extra breakfast coupon. The answer was that because we had booked a large number of rooms, it was possible, but when we arrived at the venue, we regretted that it was not possible. It’s just a 10-yuan breakfast coupon. If you don’t want to give it away, just say it right from the beginning, and let it go as promised. It would be too ugly to regret it at the moment. Is it good to be honest in doing business? This directly causes the family members at the scene to feel cheated, which is very damaging to their mood.
Original TextTranslated by Google
Response from Property: The bosses are really sorry. I'm sorry. Our staff forgot about this for a while. You can just say it again on the spot and agree to it over the phone, because many guests on Saturday have reserved several rooms. No. I'm sure which one I called to tell them. I'm really sorry and embarrassed. We thank you for your review of the hotel and wish you a happy life and good health.
Guest User
Superior Twin Room
Stayed in Feb 2024
Family
14 review
6.5/10
Posted on May 14, 2024
The room is big but the lights are dim and there is a bit of damp smell
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Cartoon Family Friendly Themed Room
Stayed in Jan 2024
Family
8 review
5.5/10
Posted on Feb 12, 2024
Facilities: Average, convenient parking, convenient for eating and drinking
Hygiene: Average, poor decoration, the wallpaper is almost peeling off
Environment: It is troublesome to drive nearby, there are so many cameras in a small place, driving around, I don’t know if I’m being filmed, generating income to help the poor
Service: The uncle in the parking lot is quite enthusiastic, everything else is average
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Special Room
Stayed in Jun 2024
Other
1 review
5.7/10
Posted on Jul 20, 2024
There is a smell as soon as you enter the room.
It feels like no one has come in for a long time.
I forgot to pick up the charger when I checked out in the morning.
I couldn’t find it when I looked for it at noon😅
So speechless🙄
I can’t say that the hotel has no merits, but I don’t want to talk about the advantages at all.
Original TextTranslated by Google
Response from Property: Hello boss, after checking out the room, you went back to the room to look for it before cleaning it, but couldn't find it. Do you think it was missing somewhere else? There is no need for us to take away a charger. I won’t tell you. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality.