Fish Hotel-Yangcheng

Fish Hotel-Yangcheng Reviews

Fish Hotel-Yangcheng

No.198 Juguang Street, Yancheng District, Kaohsiung, Taiwan, ChinaView Hotel Details
Fish Hotel-Yangcheng
Fish Hotel-YangchengFish Hotel-YangchengFish Hotel-Yangcheng
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1 night

Fish Hotel-Yangcheng Guest Reviews

4.2/5
Very Good
41 review
Verified reviews
Location4.5
Amenities3.8
Service4.4
Cleanliness4.1
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All Reviews(41)
Positive reviews(38)
Reviews with photos/video(15)
Awesome stay(17)
Great service(16)
Convenient location(12)
Great value for money(6)
Classy environment(5)
Shower difficult to use(3)
Negative reviews(3)
Anonymous User
Deluxe Triple Room
Stayed in Mar 2024
Friends
6 review
4.2/5
Very Good
Posted on Mar 10, 2024
Perfect location, great for the price.
Response from Property: Thank you for your supervision of our service. Your satisfaction is the driving force for our growth. This will make us do better. I hope that you will continue to support us in the future. Thank you for your valuable advice!
Guest User
Double Room
Stayed in Jun 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2023
A wonderful hotel with simple, if old school, design. You get all you need for a room. Location wise it's fantastic. Near major art and cultural spots in KH - KH historical museum, the pier and a hipster market. Bars around too.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Rose_28
Double Room
Stayed in May 2023
Friends
2 review
4.5/5
Great
Posted on Jul 9, 2023
Reasonable price with reasonable service. Would recommend to travellers with limited budgets.
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Anonymous User
Double Room
Stayed in May 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on May 27, 2024
All things good...
Response from Property: Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again.
Guest User
Double Room
Stayed in Jun 2024
Family
2 review
3.5/5
Posted on Jun 16, 2024
In terms of price, it’s really not expensive. The space is large enough, but the facilities are relatively old. The water pressure in the bathroom is not enough, people who like a lot of water will be angry The location is very good, there are only a few spots on the arcade where you can park your car. Breakfast is McDonald's, although there are only two burgers to choose from But luckily there is pork Manfuburger
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Guest User
Deluxe Triple Room
Stayed in May 2024
Friends
5 review
4.2/5
Very Good
Posted on Jun 3, 2024
The room is very spacious and the bathroom is nice. As for the breakfast arrangement, there are McDonald's breakfast coupons or hotel breakfast. However, the hotel breakfast has very few categories and is not very attractive.
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Response from Property: Hello dear distinguished guests: Thank you for choosing to stay at Tuna Hotel. We are deeply sorry for your poor experience during your stay. We will definitely continue to adjust and improve so that the hotel can satisfy customers even more in terms of service and training.
Guest User
Twin Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 9, 2024
Due to temporary arrangements, I booked 2 nights directly! Cheap and comfortable! During this period, the shower head was old and cracked, and the service desk was informed that the situation would be updated immediately! Great attitude! I will choose to stay again next time if I need it!
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珠珠
Twin Room
Stayed in May 2024
Friends
20 review
4.5/5
Great
Posted on May 19, 2024
It is close to the MRT. There is parking space at the door. There is free coffee and snacks on the first floor. Breakfast is self-service only if there are many people or when you are picking up a group. Meal vouchers will be redeemed at other times. The only drawback of the room is that the bath water is too small. It's all good
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Response from Property: Dear guest: Thank you very much for choosing to stay at Tuna Family Hotel. Thank you very much for taking the time to share your valuable opinions and feedback with us! We are very happy that you can enjoy a good time here, and all our colleagues in the hotel sincerely Looking forward to your visit again!!
WAN
Twin Room
Stayed in May 2024
Family
11 review
4.2/5
Very Good
Posted on May 12, 2024
The customer service staff had a good attitude and the room was tidy, but there were stains on the sheets. Very close to the MRT station and convenient to the airport. McDonald's vouchers were given for breakfast. The overall experience was good.
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Response from Property: Thank you for choosing Tuna Family Hotel as your home when traveling, and sincerely thank you for your praise and support for the service colleagues and the overall facilities. The entire team always keeps the original intention of service in mind. In addition, thank you for sharing the imperfections with us. We still have room for improvement. We hope to provide every guest with a comfortable and comfortable stay. We sincerely welcome you to visit the hotel again.
Guest User
Double Room
Stayed in May 2024
Booked for others
4 review
4.5/5
Great
Posted on May 6, 2024
In order to watch the concert, I found a hotel not far away within walking distance. The price was affordable. Although the room was a little small, it was okay for one person. The location of the hotel is pretty good, the staff at the counter are very friendly, and the breakfast is McDonald's.
Original TextTranslated by Google
Response from Property: Hello dear distinguished guests: We are very happy for your visit. Your positive comments are the biggest motivation for our efforts. We look forward to having the opportunity to serve you again in the near future. Wish you good luck and peace
Deluxe Triple Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It was very comfortable to live in, and the service staff was also very helpful in informing me that the hotel has free coffee and provides McDonald's breakfast coupons. It's already at the walking entrance, which is pretty good. As for the accommodation, the bed is moderately soft and hard. It only sleeps two people, and you will feel it when you turn over. , the hot water part is not very hot, it is quite acceptable. The only inconvenience is that there are only 3 free parking spaces at the gate. There is also a paid parking lot next to it. It is 30 yuan an hour and the upper limit is 300 yuan (24 hours). The field starts counting.
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Response from Property: ◎Hello dear distinguished guest: We are very happy for your visit. Your positive comments are the biggest motivation for our efforts. We look forward to having the opportunity to serve you again in the near future. Wish you good luck and peace
Weiyong
Twin Room
Stayed in Feb 2024
Friends
9 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The location of the hotel is very good. It is very close to the MRT Xiaocheng Station and the transportation is convenient. The disadvantage is that the towels and bath towels need to be replaced.
Original TextTranslated by Google
Response from Property: Hello dear distinguished guests: We are very happy for your visit. Your positive comments are the biggest motivation for our efforts. We look forward to having the opportunity to serve you again in the near future. Wish you good luck and peace
QTQ
Twin Room
Stayed in Dec 2023
Family
17 review
5.0/5
Outstanding
Posted on Dec 21, 2023
It’s my first time to stay here. It’s very close to Yancheng District within five minutes. There are also food and drinks available on the way to the hotel! ! The room environment is reasonably priced. .
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Response from Property: Hello dear distinguished guests: Thank you very much for choosing to stay at Tuna Family Hotel. We are very happy that you can enjoy a wonderful time here. All the hotel staff sincerely look forward to your visit again!!
Terry Chen Chungli
Double Room
Stayed in Dec 2023
Business travellers
24 review
3.7/5
Posted on Dec 17, 2023
This cozy hotel is an 8-minute walk from Kaohsiung Train Station, 1 km from Liuhe Night Market, and 85 Building, which offers panoramic views of the city. The price is affordable, the breakfast has both Chinese and Western options, and there are many tourists from Southeast Asia. The location is next to the station with obvious landmarks. "
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Response from Property: Dear guest: Thank you very much for taking the time to share your valuable comments and feedback with us! We are very happy to know that you were satisfied with the hotel during your stay. We will continue to work hard to improve our service quality and sincerely look forward to serving you again in the future.
陳。
Deluxe Triple Room
Stayed in Nov 2023
Business travellers
1 review
2.2/5
Posted on Nov 29, 2023
I thought about it I still have to write a comment Because of business trip It's Saturday again Booked this room for 3 people It was already 00:30 in the morning when we arrived at the hotel You can also call the front desk staff in advance. After arriving at the hotel The night shift counter staff are quite friendly. Also asked for assistance with parking Originally we booked a triple room Go to room 806 Found that we were given a large quadruple room (1) After checking in, my colleague took a shower halfway through Found out there was no hot water Respond to the counter Our room is on the 8th floor The service staff said that all rooms on the 8th floor are fully occupied. On the 2nd floor if necessary Can take a room Let us wash in hot water Halfway through taking a shower in the middle of the night How could it be possible to go to the second floor to wash it again? Thank you to the counter for your kindness. I'll wash it with cold water afterwards Just grit your teeth and rush forward. Because I'm really tired (2) after taking a cold shower Hot water is most needed But they have a hot water bottle inside Poor contact failure I changed several plugs but still can't get electricity. It really adds insult to injury with nothing. I had no choice but to wrap myself up in quilt and go to sleep. (3) Use a hair dryer early the next morning The hair dryer cannot produce air directly. There is also a burning smell coming out After going down and talking to the morning shift counter, They said there was a spare one in the drawer Hair dryer is available If the hair dryer on the wall It was already broken Should it be removed or replaced? Or cut the fault label So that customers won’t misuse it (4) Check out time is 11 o'clock 10:45 am a young male housekeeper Suddenly open the door and come in Didn't knock on the door Another colleague of ours is a girl I happened to be standing on the walkway in front of the door. As soon as the door opens, you can see directly shocked Fortunately, I have clothes to wear at the moment. Otherwise, I really don’t know what to say. The cleaning staff said Alas, haven’t checked out yet I'm sorry and I didn't say anything. Normal housekeeping staff will come in to clean You have to ask the front desk if the room has been checked out or knock on the door first. This is the most basic thing. I lived in the tuna family Hualien Pavilion Taitung Hall Pingtung Pavilion Services and facilities are pretty good Why did you come to Kaohsiung this time? First time staying at Yancheng Hotel Encountering such a bad situation never like this After checking out, I was in a hurry to leave because I still had work to do. Just like the female counter staff on the morning shift Ask them to tell their supervisor what to do This accommodation experience is really terrible Then he gave us 4 slices of pancakes to apologize. He said he would report it to his supervisor In the evening A male supervisor calls It's the director Of course, apologize politely orally I told him that you are like this Made our stay an unpleasant experience Moreover, the education and training of housekeeping staff are poor It's really unprecedented I told him what to do next Tell me again because I'm busy The director said that I called you to apologize What further processing is needed? Because I am in the tourism industry I stay in hundreds of hotels every year I feel like the whole thing is up and down There is something wrong with this Yancheng restaurant Rarely write comments But that's the actual situation Narrative information for everyone’s reference Also let the Tuna Family Group know about it Branch library status
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Response from Property: Dear guest: Thank you very much for your support and love for Tuna Family Hotel, and for sharing your experience and impressions. Tuna Family Hotel will also make further progress to provide every guest with better quality because of your valuable opinions. On behalf of Tuna Family Hotel, we sincerely invite you to visit our hotel again next time and experience the more attentive service of Tuna Family Hotel.