Hotel Wellies Reviews

Breakfast is excellent with fresh ingredients and cozy environment. Staff is super nice and helpful and provide extra ordinary service than expected. Highly recommend.

Everything that we need is ready. It is a spotless and peaceful place.

The service, facilities, and food at this hotel are truly impressive. First, the amenities are modern and comprehensive, from the comfortable rooms to the luxurious fitness center, ensuring guests feel right at home. Additionally, the restaurant offers impeccable cuisine; whether it's the diverse breakfast selection or the exquisite dinner dishes, everything leaves a lasting impression. A special mention goes to the hotel owner, Chris, whose warm hospitality and meticulous service make every guest feel genuinely welcome. Overall, this hotel excels in both service quality and dining, making it highly recommended.

The British boss is enthusiastic and the hotel staff are very gentle and kind. As long as we have any needs, they will give priority to them, whether it is picking up skis or picking up at the station. After traveling so many times, Karuizawa is the only place that makes me feel warm and welcoming. The hotel may not be the most luxurious, but it is definitely my only first choice!

The atmosphere was very relaxing, the interior was stylish, and the owner was very friendly, making it a wonderful memory. The breakfast was also delicious. I'd like to go back soon.

It was a very nice and tasteful hotel. The food was delicious and enjoyable. I'd like to go again.

The quality of the accommodation environment, the landlord and his wife are very welcoming, and the breakfast is also good. Except that the location is far from the station, it takes a long time to drag the luggage to the hotel. It takes 10 minutes to walk. It is quite inconvenient without a car to pick up and drop off. If this part can be improved, it will be better good

If I had a family home in England, this hotel would make me feel like I was back home. The gardens were well-maintained, the hotel rooms were spacious, and the bathroom and toilet were separate, so I was very satisfied! I'd like to come again! Thank you!

The room has a great sense of design:) It’s a 10-15 minute walk from the station. I enjoyed walking back slowly with the wind blowing~~ The boss and his wife are very cute. I will choose this place again next time^^

The hotel is a private hotel owned by foreigners. The location of the hotel is quite remote. It takes 15 minutes to walk from Nakakaruizawa Station. In winter, there is snow on the road and it is difficult to walk with suitcases. It is not easy to walk to the hotel. There is no elevator in the hotel. You need to carry your suitcase up to the second floor. The so-called mountain view room looks out onto a wasteland, the hotel facilities are also relatively old, and the corners are full of dust. The most speechless thing is that I booked a twin room by mistake. Because I chose the wrong number of people, I was charged an extra room fee for one person.

The boss is an interesting soul and a very nice person 👍 Spending two days with him made us feel very relaxed and happy. we love him

A British-style hotel with great characteristics and atmosphere, managed by Chris, an Englishman. The location is a little difficult to find. It is in an alley in a residential area with a small garden and lush vegetation. The surrounding walks are wild and interesting, and the scenery is naturally beautiful. The hotel is decorated in a British-like style, cozy, timeless, natural and warm. The room is very atmospheric, with large windows and a beautiful view. The separate sitting area is very comfortable. The hotel service is like home, attentive, warm and responsive. Although it is not a promise, as long as there is time, the hotel will take the initiative to offer pick-up and drop-off from the station and nearby attractions. Also recommends good restaurants nearby. The hotel's English breakfast is traditional and hearty. Lunch, dinner and afternoon tea are also highly recommended. We just mentioned it in passing, and Chris made British fish and chips specially for us, which was relatively traditional. The hotel's dinner that night was also excellent, with fresh ingredients, many of which were homemade. In terms of quality and taste. The meals are very good value. Excellent experience.

First of all, the toilet paper posted a reminder to throw toilet paper into the toilet instead of the trash can. It was written in English, Simplified Chinese, and Traditional Chinese. However, the Simplified Chinese part was obviously enlarged, and a big exclamation mark was added to each sentence, while the English and Traditional Chinese were not. , Simplified Chinese has a stronger tone and is more targeted. Those who are sensitive to this aspect may pay attention. In addition, this is a family-style accommodation, not a hotel. There are some random things. For example, although it says that there is a pick-up and drop-off service, the boss said that he was leaving for Tokyo early on the day I left. There was no way to drop me off at the station when I left. In the end, I It was early to leave the store and I took a ride with him to the station. Another example is that the room instructions indicate that it is recommended to return to the hotel before ten o'clock in the evening, and the hotel must lock the door. On the second day of my stay, when I went out to play before seven o'clock, the boss called me to ask what time I would return. He locked the door, although it was not mandatory. But there is invisible pressure. If the guest has not come back before ten o'clock, it would be more reasonable to ask again.

帶孩子來參加附近的夏令營、在威利斯Hotel 住了6晚，酒店的老闆和友好的員工去幫我們去營地接送娃上夏令營、白天我們就騎着單車或是步行在各個角落吹着屬於輕井澤夏天的26度清風！來日本好多次了、但這次因為遇見Willie’s hotel 會有一種熟悉和親切的感覺，每天早上在和煦的晨光中被琳琅滿目的早餐滋養着、附近清幽的公園、精緻獨特的House、還有令人驚歎的百年大樹，森林植被潺潺的小溪，傍晚粉紫色的夕陽…太棒了👏👏👏