Anonymous User
July 21, 2024
Due to some reasons, I have to stay in a hotel for a while. I chose Kyriad first because it is close to the company. Secondly, because I have stayed there in the past few years and the impression was good. But this time, I have a new understanding of the brand and what I saw. It's called an irresponsible brand. Maybe it's because four-star hotels don't have in-room safes or refrigerators due to regional reasons (because most four-star hotels in the mainland provide them), so I accepted it. There was no emergency rescue flashlight or fire emergency gas mask in the room, which are the emergency rescue facilities that hotels must have. What made me even more angry was that this morning I asked the front desk to ask for a few handbags and slippers, but they actually told me that they didn't have any. After spending more than 300 for a day in a hotel, I wanted a few handbags and a few pairs of slippers, but they were not provided. I don’t know how this hotel is managed. Below are a few 4-star or above hotels that I have stayed at in recent months. I am also in the service industry. The person in charge of this hotel should really learn from others and see what it means to make customers feel at home. feel.
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