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POSITIVE - Cosy and modern rooms - Great location with direct beach access - Many swimming pools NEGATIVE - The restaurant was very average and the service there terrible (unavailable items that got charged on our bill; starters and main served at the same time; one person's main got served very late after our dessert order and then charged before we complained). We were expecting some decent restaurant for a 5 stars in Khao Lak but that was unfortunately not the case. - Front Office Team wasn't much synchronized. We had a continue booking that we mentioned upon check-in. Unfortunately, we got a morning call at 11:00 to empty the room even we had a prepaid additional night. Not very pleasant as we had to walk up the hill again to get new keys instead of having someone delivering them directly.

We stayed here over a holiday weekend at the beginning of low season so the place was at maybe 35% capacity. The hotel is ideally located in an area renowned for surfing. The hotel provides board rentals and lessons at reasonable cost. We booked at the cheapest available rate and got a room at the back of the complex, which is a cluster of spartan -looking apartment blocks. The rooms were ok - there is a small sofa and a balcony with wood table and a pair of chairs. There's a window that looks out of the bathroom into the main room. The pool is nice, big and clean but needs some cosmetic maintenance. The staff are friendly enough and the beach restaurant is quite good. The beach is long with lots of sandy shallows and there is a beautiful cape a couple kilometers walk up the beach. I live in Phuket but somehow the sunsets are more stunning here. On the downside, the breakfast buffet was unremarkable, and the coffee was tasteless. We skipped it on the second morning. We spent a lot of time walking from our room through other room blocks due to its location, so if I were to stay here again (I probably would because of the location) I would book a room much closer to the beach - and bring my own coffeemaker. Due to it's layout and capacity I don't think I'd want to stay there during high season but in low season it was fairly quiet and quite nice.

This is our 3rd time stay at La Flora, This time we stayed here for 3 nights from 17-20 May 2023, Everything excellence as always, the room was spacious and comfortable with high quality cleaning. The breakfast here was so good with many choices and also testy, the staff very attentive and provided excellent service especially ladies who clear up our table. Special thank to front team and appreciated with very kind for upgrading our room, and surprise birthday cake with beautiful bed decoration which made our stay very very special. Over all very impressive, Look forward to staying for the 4th and next, next, next time!!!

Had a wonderful stay at the sands as a family of 3 . Check in was a breeze as we arrived late at night due to a cancelled flight. Room was spacious however I did not like the layout of the room bathroom being very open, bed was comfortable , no issues with cleanliness - however some mosquitoes. Breakfast buffet was ok but very busy chaotic at times , we found it a bit repetitive the food options. Our daughter had the time of life at the pool,slides and playground it kept her busy all day. We enjoyed the swim up bar the cocktails were okay too sugary we enjoyed the happy hours at different bars at the resort we did walk along the beach 2 min walk to hippie fish bar and enjoyed the cocktails there more much better quality I believe happy hr was 6 to 7 there highly recommended good vibe. The gym was well maintained everything you need. We ate dinners at spinach, thenight markets, room service was great as well. We also loved the roti and fried chicken cart . Would only recommend staying here with children not as a couple.

Our stay at Robinson the was great. It was the end of our trip with two sets of parents, and the perfect place to wind down and relax on a beautiful beach. The staff was excellent and made us feel immediately welcomed. The biggest positives in our view: Staff, cleanliness, immaculate grounds, breakfast, gym/basketball/sports courts, and the great beach. What could be improved upon: the a la carte menu at the Bamboo bar was lacking in Thai options, as well as general quality. We ordered 7 dishes, and only the samosas and fish and chips were of decent quality compared to other food on our trip. This was in stark contrast to their breakfast and dinner buffets, which were both pretty good. Neutral: The location. While the resort has everything you'd need, they are fairly out of the way of everything. This offers a more private and quiet feel, but also means options are lacking, such as finding good Thai food or doing any light shopping or stocking up on drinking water at a sane price. - If you walk south on the beach (through a fun rocky area when tide isn't too high), you'll find some good restaurants, such as Thai Beach restaurant. Their food was among the best we'd had on our trip. The massaman curry was fantastic. Overall: Lovely stay, and would come back again for a few days!

Location 10 minutes by car from the center (provided free of charge by the hotel shuttles). The included breakfast is a delight, the choice is varied and fresh. The restaurants are good but expensive. A little disappointed with the Asian restaurant… The swimming pool very well maintained as well as the rooms with jacuzzi. The cleanliness of the beach needs to be reviewed… it’s a shame The service is superb, a luxury and intimate hotel!

The room is quite spacious, the bed is soft, the bathroom is very good, but the glass balcony has a few stains. Beautiful swimming pool, good service staff The breakfast was very good. There are food of many nationalities. Overall it is considered good and suitable for relaxing.

the pool is so long and is the main highlight of this resort. rooms are quite spacious. mattress topper makes sleeping really comfortable. resort look spectacular in a lot of ways. highly recommended.

We spent 10 nights at JW Marriott Khao Lak for our honeymoon and it was absolutely perfect for our needs! An utterly beautiful hotel with clean rooms and facilities and the kindest, most helpful staff I've ever come across in a hotel. Our room was spacious and beautiful, with direct access to the 2.4km pool - this was a great feature and it felt like we had a bit of private pool whilst being able to swim all the way to the main pool. The pool also adds to the feeling that you're in a village community rather than a commercial hotel, as we made friends with our ”neighbours” and would see them from time to time when we were out swimming. The hotel's beach is clean and stunning, the sun beds are thickly padded and comfortable, and we made use of the bodyboarding and kayaking equipment on our stay. The restaurants at the hotel were incredible! The main ones are Ta-Krai (Thai), Sakura (Japanese), and Olive (Italian). Before arriving I was a bit sceptical at how authentic the restaurants would be but the hotel has ensured they've brought in the best chefs who could bring authentic cuisine to Khao Lak. The sushi at Sakura was probably the freshest and tastiest I've ever had (albeit, I've not been to Japan yet, but it's still better than all the London sushi places where we live and even better than Nobu). We loved Olive restaurant too, in particular their Sunset BBQ evening where you're spoilt for choice on meats, seafood, sides, salads, and a full-on Italian cheese and ham bar with really delicious, authentic selections. Chef Enzo there was dishing out cheeses to us and making recommendations what to pair each cheese with and was so helpful (and the cheeses were incredible). We opted for the Breakfast and Dinner package and we're really glad we did as we loved going back to those restaurants over the 10 days. For lunch we'd eat at the hotel cafes, or out at excursions, or at local restaurants adjacent to the hotel, such as Phen's (delicious!). We also bought a spa package at Quan Spa in the hotel and booked in lots of treatments throughout our stay. The spa is beautiful and the massage therapists were excellent; it's a bit pricier than outside the hotel but the spa environment is worth it for that luxe feeling (and still cheaper than in the UK!). Overall, I don't think we found and faults with our stay at JWM and we will definitely come back in the future, perhaps for our anniversaries! And we would highly recommend it to all our family and friends!

Were in this hotel in November 2022, it was better and breakfast and cleaning and water were replenished (although it is also on the floor from the Kuller type, but now a large group of Animators has appeared, though there is practically no sense from them, the children's room, which is still in a separate building does not work, but the animators themselves hang out there (cool), and the children's wretched without anyone (just empty and wretched) room. They don’t really do anything and receive a salary and also housing and food. Dear management, look at the evening programs as they ruled under there was no one left stupid at the end of the program.Yes, and during the day everything is dead, We were in DESSOLE 8-10 years ago, so there one Annimator was better than this collective farm.I mean that there were more people in 5-6 months, service and the food is worse, also Annimators throwing money away guide pay attention to the stupid Animators you have more expenses, but there’s no point in cleaning food. th day and was interested in whether everything was pleasant or what they wanted to change, now there is no one, but ANNIMATORS is a collective farm.