Arima Onsen Gekkoen Korokan Reviews

I came here with my friends and children. The room was 4,000 per night. It was old and average. It was expensive and did not include meals. The front desk staff was very unprofessional. We pointed to the cable car station we were going to on the map and showed it to the front desk boy to ask the hotel's shuttle bus to take us to the cable car station on the mountain. The staff took us on the bus and said "oh oh oh" and took us to Jiaofang at the bottom of the mountain. We walked a lot and detoured for several kilometers before we found out that the bus took us in the opposite direction... The child broke his leg climbing the mountain before he even played. If the store can't go, they can just say it directly, but it's very annoying to take us around after looking at the map without saying anything. It's too cunning. I don't know if they are pretending not to know or doing it on purpose. Before checking out, I asked if they could send us down the mountain. The front desk replied to us with a sneer while covering his mouth and chatting with his colleagues next to him, saying no. I thought he didn't understand, so I asked again using the translation software. He pointed to the watch, which meant impatiently that he was off work. This kind of insincere reception for several times in a row makes people feel very uncomfortable and have a bad experience. It can be said that there is no service at all. Bathing is all self-service. To be honest, I still like Arima very much, but I really don’t recommend staying at this hotel. The price-performance ratio is extremely poor. I will not stay here again in the future. If someone says that this hotel is good, you are right. Whoever likes to come and show off can come.