124/25 Moo 3 Maret Koh Samui, Suratthani, Maret, Surat Thani Province, 84310, ThailandView Hotel Details
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Guest Reviews of Centara Life Lamai Resort Samui
8.6/10
Very Good
75 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities8.5
Service8.8
Cleanliness8.9
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All reviews(75)
Positive reviews(72)
Reviews with photos/video(32)
Awesome rooms(26)
Awesome stay(24)
Great location(12)
Great swimming pool(11)
Too noisy(11)
Large rooms(10)
Convenient location(9)
Tasty food(8)
Negative reviews(3)
Guest User
Deluxe King Room With Balcony
Stayed in Apr 2025
Couples
4 review
7.5/10
Posted on May 18, 2025
Heel basic hotel. Locatie was okey, maar niet de beste. De straat waar het leuk zou moeten zijn, was niet zo levendig als verwacht. We vroegen om een kamer waar je geen geluid van de straat zou horen. Maar dat was er niet. Ze kunnen dus beter iets doen voor geluidsisolatie (zal waarschijnlijk toch niet gebeuren). Personeel was heel aardig en behulpzaam. Kamer best schoon, maar heel sfeerloos ingericht (betonnen nachtkastjes?). Gelukkig wel heel ruim. Een plek om een tweede koffer te openen was zeer gewenst! Er is genoeg ruimte voor. Ook wc in badkamer voelde erg krapjes aan. Je kon nauwelijks je kont keren.
Bed was niet comfortable, bestond uit twee delen en leek niet te ademen. Ondanks airco warm en vochtig. Niet lekker geslapen. Ontbijt was ook basic. Cocktails waren goed, zelfs een beetje persoonlijk gemaakt op verzoek. Heel aardig dat ze lokale snacks hadden op bepaalde momenten. Dus hier zeker van meegesnoept. Het personeel maakte het verblijf wel aangenamer. Let op: door vochtigheid en omliggende bomen enz. Wel last van muggen buiten. Wees er alert op.
Response from Property: Thank you very much for taking the time to share your detailed feedback. We’re truly sorry to hear that certain aspects of your stay did not meet expectations, particularly regarding sound insulation, room atmosphere, and comfort. Your suggestions are very valuable, and we will certainly take them into consideration as we continue to improve the guest experience.We’re glad to know that our team’s friendliness and helpfulness, as well as the cocktails and local snack offerings, helped brighten your stay. Thank you again for your honest comments, and we hope to have the opportunity to welcome you back with a better experience in the future.With warm regards.Supaporn NounchingGeneral Manager
Anonymous User
Deluxe King Room With Balcony
Stayed in Apr 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on May 12, 2025
It's a nice city hotel, located near main bar street. So if you are looking for a place where to chill after bars - it's a nice place.
Rooms are spacious and modern. Rooms on the first floor has separate entrance.
Breakfast starts at 06.30. there is brewed coffee from coffee machine.
Nice pool, but it's closed by buildings, so soon there will be only midday.
7-11 and road to the beach on 5 minutes walk.
Response from Property: Thank you for your kind feedback! We’re delighted you enjoyed our spacious, modern rooms and convenient location near the bar street. It’s great to hear our early breakfast service and coffee machine started your day right, and that you appreciated the pool and easy beach access. We hope to welcome you back soon for another relaxing stay!Warm regards,Supaporn NounchingGeneral Manager
Hansum Charlie
Deluxe Twin Room
Stayed in Jan 2025
Couples
13 review
8.0/10
Very Good
Posted on Feb 17, 2025
Nice clean modern hotel with friendly staff and close to all the nightlife...
Only 5 minutes from the beach :)
Response from Property: Dear Hansum Charlie,Thank you for your wonderful review! We're glad you enjoyed our modern and clean hotel, as well as our friendly staff. It's great to hear that our location was perfect for exploring the nightlife and the beach. We look forward to welcoming you back soon.With warm regards,Supaporn NounchingGeneral Manager
Mintra
Deluxe Twin Room
Stayed in Mar 2025
Family
2 review
10.0/10
Outstanding
Posted on Apr 23, 2025
We will be back for sure, the room nice and clean.
Response from Property: Dear Mintra,Thank you so much! We're delighted you enjoyed your stay and the clean, comfortable room. We look forward to welcoming you back again soon!With warm regards,Supaporn NounchingGeneral Manager
Guest User
Deluxe King Room With Balcony
Stayed in Dec 2024
Solo travellers
2 review
7.5/10
Posted on Feb 13, 2025
CENTARA life, Koh Samui, Lamai
Gleich vorweg: Das Centara Life ist m. E. kein Urlaubshotel, eher ein Business-/Wochenendhotel … ich hatte mich auf ein CENTARA-Hotel gefreut, aber: Nicht überall wo CENTARA drauf steht ist auch CENTARA drin … es ist irgendwie ein völlig neues Hotelkonzept, Positionierung zwischen „high class“ und „normal class“ … Zimmer dicht an dicht, Balkon einer neben dem anderen, getrennt mit einer dünnen Holzwand … 4 Stockwerke hoch … damit sehr viele Zimmer, die aber sind überraschend groß, sauber und äußerst geschmackvoll eingerichtet … Ich habe ein Zimmer mit großzügigen Balkon … jetzt das ABER: die Aussicht hat nichts mit grüner Natur der Insel geschweige türkisfarbenen Wasser zu tun, ich blicke auf einen Parkplatz, einen großen Strommasten und auf die Dächer von unzähligen Häusern/Hütten … einige von denen wandeln sich abends zu lauten Sport-Bars und Kneipen um … lautes Gedröhne von nah und fern bis weit in die Nacht, nein - bis in den nächsten Morgen … abends sitze ich mit Oropax auf meinem Balkon und versuche zu lesen… trotzdem dröhnt es … im Restaurant des Hotels ist dagegen nichts los … nur gut, dass ich nicht auch noch die vom Reiseveranstalter angebotene Halbpension gebucht habe … der Swimmingpool - klein aber fein … 15 Liegen finden Platz … der tolle Strand von Lamai ist fussläufig in 10 Minuten erreicht.
Unterm Strich: das CENTARA life ist ein modernes Hotel, gehobene Ausstattung, große Zimmer und ich treffe auf ein durch und durch kompetentes Personal; die Umgebung ist sehr laut, ist schrill, lädt zu einem „Massage- und/oder Bier-Marathon“ ein - promenieren, gemütliches Laufen in der in nur ein paar Schritten entfernten Hauptstraße ist ab 19:00 nicht möglich - dicht gedrängter Verkehr inmitten lauter Musik-Bars, Souvenir-Shops und Thai-Restaurants …
Response from Property: Thank you for sharing your detailed feedback on your stay at Centara Life Lamai Resort Samui. We’re glad to hear you appreciated the modern design, spacious and stylish rooms, and our dedicated staff. It’s also great that you found the pool enjoyable and the beautiful Lamai Beach within walking distance.We understand your concerns regarding the surrounding noise and the lively atmosphere of the area. Being in a vibrant part of Lamai, the hotel offers easy access to nightlife and local attractions, which may not suit every traveler's preference. Your insights on room positioning and views are valuable, and we’ll take them into account for future improvements.We truly appreciate your feedback and hope to have the opportunity to welcome you back under better-suited circumstances. Safe travels!Supaporn NounchingGeneral Manager
Thunsaya Puyanont
Deluxe King Room
Stayed in Nov 2024
Couples
3 review
10.0/10
Outstanding
Posted on Dec 11, 2024
I absolutely love this place—it feels like home. The room is spacious, and the bed is incredibly comfortable. The staff are genuinely friendly and accommodating. While I’ve noticed some people complain about the breakfast variety, I think it’s perfectly fine. They offer an egg station, sausage, bread, cereal, Thai dishes with rice, a salad bar, fruit, juice, and more. Personally, I don’t eat much breakfast, so it works well for me. That said, if you’re expecting a grand breakfast spread, it might not fully meet your expectations. On top of that, they have a swimming pool and a 24-hour fitness center, which I really appreciate. Overall, I thoroughly enjoyed my stay here! ❤️
Response from Property: Dear Khun Thunsaya Puyanont,Thank you for your wonderful review! We're thrilled to hear you felt at home and enjoyed the spacious room, comfortable bed, and our friendly staff. We appreciate your balanced feedback on breakfast, and we’re glad it suited your needs. It's great to know you enjoyed our pool and 24-hour fitness center too.We hope to welcome you back for another enjoyable stay soon!Best regards,Supaporn NounchingGeneral ManagerCentara Life Lamai Resort Samui
Guest User
Deluxe King Room With Balcony
Stayed in Mar 2025
Solo travellers
1 review
7.5/10
Posted on Apr 22, 2025
The location is very convenient, close to many restaurants, grocery stores.
It’s a bit worn down already. Don’t expect it to be a “new” hotel.
There were very noticeable stains on the beddings. The staffs replaced them. I have never seen anything like that in other hotels I stayed in Thailand.
Response from Property: Thank you very much for your valuable feedback. We’re truly sorry to hear about your experience with the bedding and appreciate you bringing it to our attention. Please rest assured that we have addressed this issue with our housekeeping team to ensure it does not happen again.We’re glad to hear our staff were responsive, and that you found the location convenient. Your comments are important to us as we work to improve our standards and guest experience. We hope to have the chance to welcome you back for a much better stay.With warm regards,Supaporn NounchingGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Jul 2024
Couples
5 review
10.0/10
Outstanding
Posted on Sep 2, 2024
Super nice hotel. Wish we could stay longer. Everything’s very new, really convenient amenities
Response from Property: Thank you very much for you feedbackThank you for your wonderful review. We are delighted to hear that you enjoyed the comfort of our hotel, its location, and the friendly service provided by our team.We truly appreciate your recommendation and look forward to welcoming you back in the future.With best regards,Vinanda LapsateanFront Office Manager
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Feb 27, 2025
It was an awesome staying , very friendly staff, helping in everything , trying to do the best , bright , clean and big rooms , delicious breakfast , we were staying there 20 days , and didn’t regret that we have chosen this hotel . Only one minus we can admit , that it’s a little bit noise from the outside at the night time .
Response from Property: Thank you for your wonderful review! We're delighted you had an awesome 20-day stay and enjoyed our friendly staff, spacious rooms, and delicious breakfast. We appreciate your feedback about the noise and will look into ways to improve.We hope to welcome you back soon!Best regards,Supaporn NounchingGeneral Manager
Richtea
Deluxe Twin Room
Stayed in Oct 2024
Solo travellers
10 review
8.0/10
Very Good
Posted on Jan 15, 2025
Great location.
Unfortunately the gym was out of service when I was there so couldn’t use it but nice pool.
Breakfast was fine too.
Would consider staying here again in future
Response from Property: Dear Richtea,Thank you for sharing your experience. We’re glad to hear you enjoyed the location and pool, and that you found breakfast satisfactory. We sincerely apologize for the gym being out of service during your stay. We hope to have it fully operational next time, and we look forward to welcoming you back in the future!With warm regards,Supaporn NounchingGeneral Manager
Guest User
Premier Loft
Stayed in Oct 2024
Travel with friends
5 review
7.0/10
Posted on Nov 21, 2024
Room was good but had to take luggage on trolley on our own . There was no bell boy . Receptionist was very good .
Response from Property: Thank you for your feedback! We're glad you liked the room and found our receptionist helpful. We apologize for the inconvenience caused by the absence of a bellboy as per hotel concept our hotel follows a self-service concept. While we don’t have a bellboy, but trolleys and attentive reception staff are available to ensure your comfort.We hope to welcome you again soon!With warm regards,Supaporn NounchingGeneral Manager
Anonymous User
Premier Loft
Stayed in Feb 2025
Business travellers
11 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Nice hotel with comfortable bed, large room, all same as photos.
Response from Property: Thank you for your review! We're delighted to hear that you enjoyed our comfortable beds, spacious rooms, and that everything met your expectations. We appreciate your support and look forward to welcoming you again soon.With warm reagrds,Supaporn NounchingGeneral Manager
U-Fo
Deluxe King Room With Balcony
Stayed in Nov 2024
Couples
15 review
8.0/10
Very Good
Posted on Feb 1, 2025
A relaxing hotel with helpful staff. The breakfast had little choice but delicious.
Response from Property: Thank you for sharing your feedback! We’re delighted to hear that you found our hotel relaxing and our staff helpful. Providing a comfortable and welcoming experience is always our priority.We appreciate your comments on breakfast and will take your suggestion into consideration as we strive to improve our offerings. We’re glad you enjoyed the quality of the food, and we hope to welcome you back for an even better experience in the future.Best regards,Supaporn NounchingGeneral Manager
Anonymous User
Deluxe Twin Room With Balcony
Stayed in Aug 2024
Travel with friends
1 review
9.0/10
Great
Posted on Sep 16, 2024
The room was clean and beautifully decorated. The location was average, but the staff were exceptionally friendly
Response from Property: Thank you very much for taking time to share your feedback on our review with a high ratingWe are glad to hear that you had a pleasant stay with us.Your positive highlight to the team members is highly appreciated.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,Vinanda LapsateanFront office manager
אביב אסור
Deluxe King Room
Stayed in Mar 2025
Business travellers
12 review
8.0/10
Very Good
Posted on Apr 9, 2025
Good hotel, in a good location. Clean
Response from Property: Thank you for your lovely feedback! We're glad you enjoyed the cleanliness and our convenient location. Hope to see you again soonWith warm regards,Supaporn NounchingGeneral Manager