Scarletz KLCC Apartments by Soulasia

Scarletz KLCC Apartments by Soulasia Reviews

Scarletz KLCC Apartments by Soulasia

25 Jalan Yap Kwan Seng, Kuala Lumpur, MalaysiaView Hotel Details
Scarletz KLCC Apartments by Soulasia
Scarletz KLCC Apartments by SoulasiaScarletz KLCC Apartments by SoulasiaScarletz KLCC Apartments by Soulasia
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Scarletz KLCC Apartments by Soulasia Guest Reviews

4.5/5
Great
124 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.4
Cleanliness4.6
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All Reviews(124)
Positive reviews(115)
Reviews with photos/video(52)
Awesome stay(29)
Great location(17)
Clean and tidy(15)
Convenient location(12)
Classy environment(11)
Many amenities(6)
Great swimming pool(5)
Average sound insulation(5)
Negative reviews(9)
Anonymous User
Standard 1 Bedroom Apartment with City View (Air Conditioner)
Stayed in Apr 2024
Business travellers
96 Reviews
5.0
/5
Outstanding
Posted on Apr 9, 2024
非常好 位置很好離雙峯塔走路10分鐘 管家非常好 房間舒適
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Response from Property: Dear [Guest],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Guest User
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Mar 2024
Family
5 Reviews
5.0
/5
Outstanding
Posted on Apr 8, 2024
The apartment matches the photos. Very well placed. Own. The staff is present and efficient.
Original TextTranslated by Google
Response from Property: Dear [Guest],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Guest User
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Mar 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 2, 2024
環境交通特別方便
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Response from Property: Dear [Guest],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
cckwok07
Standard 1 Bedroom Apartment with City View (Air Conditioner)
Stayed in Mar 2024
Family
11 Reviews
5.0
/5
Outstanding
Posted on Apr 9, 2024
The room was large and clean. The infinity pool on the 47th floor could see the Twin Towers. Although there were many hiccups, the administrator responded and dealt with them very quickly. The only sad thing was that the baby broke when he fell off the bed. I bought a desk lamp and lost MR165😭
Original TextTranslated by Google
Response from Property: Dear [cckwok],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Zixuan_y
Superior City view Studio
Stayed in Mar 2024
Family
4 Reviews
5.0
/5
Outstanding
Posted on Apr 10, 2024
The room is spacious and well-equipped. You can enjoy the city view from the window. The location is good, sightseeing, shopping and dining are all within walking distance. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear [Zixuan],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Haimianbaobao6
Superior City view Studio
Stayed in Mar 2024
Friends
6 Reviews
5.0
/5
Outstanding
Posted on Mar 16, 2024
Very good looking
Original TextTranslated by Google
Response from Property: Dear [Haimianbaobao],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
IRINA ZUIKOVA
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Mar 2024
Family
1 Reviews
5.0
/5
Outstanding
Posted on Mar 13, 2024
New apartments. Everything is thought out to the smallest detail. The pool on the 47th floor is excellent. The view from it is superb. The water is a little cool and invigorates you in the morning. The only thing we can’t say anything about Wi-Fi... We didn’t ask, and they didn’t offer us... Overall, everything went great!
Original TextTranslated by Google
Response from Property: Dear [IRINA],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Guest User
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Mar 2024
Couples
14 Reviews
4.2
/5
Very Good
Posted on Apr 8, 2024
游泳池風景非常美
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Response from Property: Dear [Guest],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Nurufidah
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Feb 2024
Family
2 Reviews
5.0
/5
Outstanding
Posted on Feb 27, 2024
comfortable to relax with the family and there are also many facilities that are provided. I am very happy to enjoy this vacation even though it was yesterday. Thank you trip com for giving me this experience. I will probably go on vacation again and it is easy to choose comfortable and beautiful places.
Original TextTranslated by Google
Response from Property: Dear [Nurufidah],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
always-on-the-way
Standard 1 Bedroom Apartment with City View (Air Conditioner)
Stayed in Feb 2024
Solo travellers
8 Reviews
4.5
/5
Great
Posted on Mar 1, 2024
This hotel is worth staying at I went alone at that time The room is very suitable for one person to live in But the layout of each room should be different. I happened to have a floor-to-ceiling window. It was very comfortable and I could see the panoramic view. And there are tableware available But I don’t know how to use the washing machine. I think I need to download an app. The traffic is okay. It's in the city center, but it takes a while to walk.
Original TextTranslated by Google
Response from Property: Dear [guest],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Guest User
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Feb 2024
Solo travellers
21 Reviews
5.0
/5
Outstanding
Posted on Feb 22, 2024
The service environment is very good and comfortable, mainly because it is very close to K LCC
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly. Kind regards, Soulasia Team
Yuxiaoyu777
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Feb 2024
Family
18 Reviews
2.2
/5
Posted on Feb 25, 2024
Not recommended especially if it’s a family trip The water heater needs to be preheated for 30 minutes. That is to say, in such hot weather in Malaysia, if there is no hot water in the hotel to take a shower, you need to wait for 30 minutes. The elevator is very crowded and there are many people coming in and out (because there are many hotels in this building) There is no cleaning service in the room. If you need to clean it, you have to pay MYR 50. There is no one to replenish the supplies (paper towels) and no one collects the garbage. There is no hot water in the sink The soundproofing is very poor. You can clearly hear someone talking or passing by at the door. The bed is very small. We booked a family suite but it only has a 1.5 bed. If the sofa needs to be covered with sheets, an additional MYR 50 will be charged. We booked three rooms on different floors, which was very inconvenient. We originally booked four nights, but the experience was too bad and the hotel didn't charge a check-out fee, so we changed directly to the hotel opposite. The price was about the same and the environment was better in every aspect.
Original TextTranslated by Google
Response from Property: Dear Guest,Thanks for sharing your thoughts with us. We're sorry to hear your recent stay didn't meet your expectations. We're taking your feedback seriously and addressing the issues you've mentioned,Our aim is for every guest to have a comfortable experience, and we regret falling short in your case.Your comments are incredibly valuable to us as we strive to improve. If you'd like to share more details, we'd love the chance to make things right. We hope you'll consider giving us another shot, and if you do, please reach out directly. We'd love to ensure your next stay is enjoyable.Warm regards,[Soul asia Team]
Dandansuiyuan
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Feb 2024
Solo travellers
7 Reviews
5.0
/5
Outstanding
Posted on Mar 12, 2024
入住期間是沒有人打掃衞生的,環境很好,設施不錯,地理位置優越,出行很方便。公寓式酒店,基本都是自助。
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Response from Property: Dear [Dandansuiyuan],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
Pierre SHI
Family Queen Studio Apartment with City View (Non-smoking)
Stayed in Feb 2024
Family
19 Reviews
5.0
/5
Outstanding
Posted on Mar 1, 2024
酒店內部設施很齊全,洗衣機非常方便,同時頂樓泳池很好,值得一住。
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Response from Property: Dear [Pierre Shi],Thank you for your lovely review! We're thrilled to hear you enjoyed your stay and our team's service. Your kind words mean a lot to us. We can't wait to welcome you back soon!Warm regards,[Soulasia Team]
AbingBing
Standard 1 Bedroom Apartment with City View (Air Conditioner)
Stayed in Feb 2024
Couples
7 Reviews
3.0
/5
Posted on Feb 13, 2024
Overall 3.5 points. There are no commonly used consumables, the hygiene is not ideal, and the sound insulation is not ideal. There is no children's playground or children's club. There was only one empty room for a child.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly. Kind regards, Soulasia Team