Flixses Suites at Platinum KLCC

Flixses Suites at Platinum KLCC Reviews

Flixses Suites at Platinum KLCC

D16-2, Flixses Suites at platinum klcc, Jln Sultan Ismail, Kuala Lumpur, Kuala Lumpur, MalaysiaView Hotel Details
Flixses Suites at Platinum KLCC
Flixses Suites at Platinum KLCCFlixses Suites at Platinum KLCCFlixses Suites at Platinum KLCC
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Flixses Suites at Platinum KLCC Guest Reviews

4.3/5
Very Good
41 review
Verified reviews
Location4.4
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(41)
Positive reviews(37)
Reviews with photos/video(8)
Awesome stay(7)
Negative reviews(4)
Masr
Superior One-Bedroom Apartment
Stayed in Dec 2023
Family
5 review
4.5/5
Great
Posted on Dec 23, 2023
The house very spacious even i took one bedroom only. Suitable for families who had kids because they can leisure around in that house freely. The concept was modern and new. Reasonable prices. There’s so many people from other country staying there. Cutlery, microwave, big refrigerator, wash and dry washing machine also being prepared. The air conditioner provided was extremely cool. There were three in the house. It’s one of our precious moment staying there. Hopefully we can repeat it again next time due to hotel’s price quit high. Owh they will ask RM200 as a deposit. No need to worry its refundable. Just need to be prepare. Sorry, i took videos. Not have much photos.
Response from Property: Dear guests Thank you for taking the time to share your feedback with us. We sincerely appreciate your detailed comment as it helps us understand areas where we can improve our service. We look forward to the opportunity to host you again. warm regards,
aleksandr
Superior One-Bedroom Apartment
Stayed in Jun 2023
Family
17 review
4.7/5
Amazing
Posted on Jun 26, 2023
Great stay, thanks! The suit is very big, clean, well equipped. Everything workable. Staff was welcomed. Check in and out were fast. Great view from swimming pool on 51 floor. Cons - supermarkets and public transport are far.
Response from Property: Thank you for your reply, we are very proud of your review and to know that you liked your stay with usregards
Anuar Wan
Deluxe 1-bedroom And 1-living Room Suite
Stayed in Oct 2023
Family
18 review
4.0/5
Very Good
Posted on Nov 28, 2023
Nice hotel & Good Location, nearby KLCC
Response from Property: Dear Anuar WanThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in Oct 2023
Business travellers
5 review
4.7/5
Amazing
Posted on Nov 28, 2023
OK everything good nice view I like that
Response from Property: Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior two bed room plus 1
Stayed in Feb 2024
Family
5 review
2.0/5
Posted on Apr 3, 2024
When checking in, I had to ask the landlord to get the key, which was very inconvenient. The floor in the room was very oily and dirty. I was very disappointed! 
Original TextTranslated by Google
Response from Property: The theory of Gan Jun's accumulation. I sincerely apologize for this. I think you have good intentions and will work hard to correct it.
Guest User
Superior One-Bedroom Apartment
Stayed in Jan 2024
Couples
14 review
4.7/5
Amazing
Posted on Jan 13, 2024
The environmental sanitation is very good, but the inside of the washing machine is too dirty. It is probably because it is not cleaned properly or few people use it. It’s understandable that the housekeeper charges a service fee, but it’s too slow to reply to messages.
Original TextTranslated by Google
Response from Property: Thank you for your review and choosing our hotel, we are sorry to hear this news, we take housekeeping very seriously and will instruct our housekeepers to be more attentive in the future. Hope you will give us another chance to provide you with better service.
Lijuncai
Superior One-Bedroom Apartment
Stayed in Dec 2023
Friends
7 review
5.0/5
Outstanding
Posted on Dec 18, 2023
Everything else is good, but I can't find slippers. When I get to the lobby, I call the landlord on Ctrip. After a while, a handsome guy comes down to check in. You must speak English. If your English is not good, just remember the two words "check in". , the swimming pool on the 51st floor is good
Original TextTranslated by Google
Response from Property: Dear LijuncaiThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Two-Bedroom Family Room
Stayed in Mar 2024
Business travellers
29 review
4.0/5
Very Good
Posted on Mar 31, 2024
I'm quite satisfied with everything... It's just that the customer service didn't seem to be online very well... the questions I asked were not solved... But I will continue to stay in this hotel next time...
Original TextTranslated by Google
Response from Property: The theory of Gan Jun's accumulation. I'm glad to hear that you're happy at the same time! I'm willing to move in soon, just around the corner.
Guest User
Superior One-Bedroom Apartment
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 8, 2023
The apartment is bigger than my house. It is clean and tidy. The boss is a handsome Muslim guy. He is handsome and enthusiastic. Recommended
Original TextTranslated by Google
Response from Property: Thank you for your review and choosing our hotel. We are happy to hear that you enjoyed your stay with us! We hope you will stay next time, and it's just around the corner.
Sriananing
Superior One-Bedroom Apartment
Stayed in Nov 2023
Business travellers
3 review
2.5/5
Posted on Nov 23, 2023
We got another box, the reason for the room we booked was that there was a coin leak in the toilet, he told us to cancel at the last minute, but he didn't want to cancel, we didn't get a refund when we canceled the trip, then he changed the room to Eaton Residence, which is far from our room damn, it's troublesome, it's a waste of time for those who are doing business in the face platinum area😏
Original TextTranslated by Google
Response from Property: Dear Sriananing,Thank you for bringing your experience to our attention, and I sincerely apologize for the inconvenience you faced during your stay. I understand that the unexpected change in rooms and the relocation to Eaton Residence disrupted your plans, particularly for business in the Platinum area.I want to assure you that we take your feedback seriously, and I have already addressed the matter with our team to prevent such occurrences in the future. I appreciate your understanding during this challenging situation.Thank you for your understanding.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in Sep 2023
Friends
4 review
5.0/5
Outstanding
Posted on Nov 11, 2023
The environment is okay! ! !
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Stayed in Aug 2023
Family
1 review
3.0/5
Posted on Aug 13, 2023
As others have commented, I went to the hotel lobby (very stylish), called, waited, and got down alone. The difference is that the person who came down contacted his boss for a long time, told us that there was no room, took us to another apartment, and gave us a two-bedroom apartment on the 54th floor, with a good view and facing Kuala Lumpur Tower, but next to it is the computer room of the apartment building, which is a bit noisy. There is a washing machine and simple kitchen supplies.
Original TextTranslated by Google
Response from Property: Thank you so much for your reply. we are sorry to hear that we didn't serve you well but we will put your notes into our consideration for developments . See you in future
Guest User
Superior One-Bedroom Apartment
Stayed in Jun 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 16, 2023
It's a suite and the room is huge. The living room is fully equipped, the kitchen refrigerator washing machine TV is complete. Behind the living room is the bedroom, which has a large space and a good bed. Passing through the locker room is the toilet, which can be viewed with a 360-degree mirror. On the other side of the bathroom is a side hall, which can be used as a small office. Generally speaking, the price/performance ratio is very high. The only downside is that the floor is a bit old, but it does not affect the use. There is a pub, a gym and an infinity pool on the top floor of the apartment. You can enjoy the city view. It is a good place to check in.
Original TextTranslated by Google
Response from Property: Thank you for your reply, we are very proud of your review and know you enjoyed your stay with us. We will take your note into consideration for our future updates. greeting
Guest User
Superior One-Bedroom Apartment
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Oct 30, 2023
The house is big and hygienic and very good
Original TextTranslated by Google
Response from Property: Dear GuestThank you for taking the time to share your feedback with us. We truly appreciate your detailed review, as it helps us understand areas where we can improve our services.We look forward to the possibility of hosting you again.Warm regards,
Guest User
Superior One-Bedroom Apartment
Stayed in Jan 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Very good service attitude
Original TextTranslated by Google
Response from Property: Thank you very much for sharing your experience with us. We hope to see you again soon. 🌹