City Comfort Inn Hotel (Kunming Changshui International Airport)

City Comfort Inn Hotel (Kunming Changshui International Airport) Reviews

City Comfort Inn Hotel (Kunming Changshui International Airport)

长水街道办事处凌翔社区居委会长水航城53号地块4栋301号, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
City Comfort Inn Hotel (Kunming Changshui International Airport)
City Comfort Inn Hotel (Kunming Changshui International Airport)City Comfort Inn Hotel (Kunming Changshui International Airport)City Comfort Inn Hotel (Kunming Changshui International Airport)
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Guest Reviews of City Comfort Inn Hotel (Kunming Changshui International Airport)

9.7/10
Excellent
1827 review
Verified reviews
Location9.6
Amenities9.7
Service9.7
Cleanliness9.7
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All reviews(1827)
Positive reviews(1809)
Reviews with photos/video(379)
Offers pick-up/drop-offs(654)
Awesome amenities(249)
Close to airport(172)
Friendly front desk staff(154)
Large rooms(150)
Easy to get around(122)
Delicious breakfast(107)
Negative reviews(18)
cclchlorine
Smart Business Room (2 Beds)
Stayed in Mar 2025
Family
5 review
10.0/10
Outstanding
Posted on Apr 28, 2025
My flight arrived in the wee hours 2am hence we opted to stay in an airport hotel before heading to the city. Fantastic option as airport transfer/transport is provided. Could book it via communicating on WeChat, and also called the front desk using a China SIM when we arrived. Waited for about 10-15 minutes after informing them we’ve cleared immigration. The room we booked was very spacious and clean with the amenities we need. One bed was bigger than a super single so it was very comfortable. Breakfast was included as well. Great for a short stay to rest. It was very affordable! Would highly recommend!
Response from Property: Dear Guest,Hello! Thank you very much for choosing our hotel and sharing this warm review!We are deeply honored to know that you felt convenient and comfortable with us upon your arrival in the early morning. The free shuttle service, WeChat booking communication, spacious and clean guest rooms... knowing these details added value to your short rest is our greatest motivation~We are absolutely delighted that you also认可 (approved of) our breakfast and affordable experience! We look forward to welcoming you back to this city in the future, where we hope to continue being a warm haven in yo
Natthanan
Smart Business Room (2 Beds)
Stayed in Mar 2025
Travel with friends
11 review
9.5/10
Amazing
Posted on Apr 5, 2025
Hotel is great. They offer 24-hour airport pick up but have a schedule for drop off, so you are better checking the drop off time first. The room atmosphere is cute and lively. The breakfast is simple but enough.
6/10
Response from Property: Dear Guest,Thank you so much for choosing to stay with us and for sharing such a thoughtful review!We are delighted to know that you had an overall enjoyable experience at our hotel. Regarding the airport transfer service, as you mentioned, our pickup service operates 24/7, while drop-off schedules are subject to dynamic adjustments based on flight timings. Your kind reminder for guests to confirm drop-off times in advance is invaluable for future visitors—thank you again for your thoughtfulness!Our team has always strived to create cozy and lively room atmospheres, and w
Guest User
Smart Standard Room (Double Bed)
Stayed in Feb 2025
Solo travellers
4 review
8.0/10
Very Good
Posted on Mar 14, 2025
Very good quality to the price hotel close to airport with the fastest transfer - driver flying :) Around food / shops / play ground - nothing special but ok before fly. Breakfast ok… till some guy start smoking when I ate ….
Response from Property: Dear guest,Thank you so much for taking the time to share your experience with us! We're delighted that you found our hotel to offer great value for money and appreciated our convenient location close to the airport, along with the speedy transfer service. It's wonderful to know that our offerings met your basic needs before your flight, despite the surrounding food and shops being just average.However, we sincerely apologize for the unpleasant incident during breakfast when another guest smoked. Your comfort and enjoyment during your stay are of utmost importance to us, and we regret that
Guest User
Smart Business Room (2 Beds)
Stayed in Jan 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 10, 2025
- Free pickup/drop-off service to and from the airport. You can contact the hotel via WeChat. - They offer free laundry services and provide a steam iron. - The receptionist could speak a bit of English, which was really helpful. - The hotel is very close to the airport, about a 5-10 minute drive. - The room was clean, and I have no complaints. - Highly recommended! :)
6/11
Response from Property: Dear guest,Thank you so much for your glowing review and high recommendation! We're overjoyed to hear that our 24H airport pickup and drop-off service, which aims to offer you the utmost convenience, met your expectations. It's great that you found it easy to contact us via WeChat.Our free laundry service and the provision of a steam iron are designed to make your stay as comfortable as possible, and we're glad you took advantage of them. We're also delighted that our receptionist's basic English skills were helpful to you during your stay; we're constantly working on improving our languag
Kwan Vui
Smart Standard Room (Double Bed)
Stayed in Mar 2025
Solo travellers
4 review
9.0/10
Great
Posted on May 2, 2025
Got free airport transfer even at midnight, but must have speak mandarin and call hotel to know pickup location
Response from Property: 感謝您分享我們酒店的這項服務訊息呀!很開心能為大家在午夜也提供免費的機場接送便利。對於需要會説普通話並致電瞭解接送地點這一點給您帶來的不便,我們深感歉意。後續我們也會考慮優化服務流程,讓更多不同語言背景的客人都能更便捷地享受到這項服務呢。也期待您再次選擇我們酒店,我們會努力讓您的入住體驗更加完美!
MariaCristinaRo
Smart Business Room (Double Bed)
Stayed in Jan 2025
Solo travellers
25 review
9.5/10
Amazing
Posted on Feb 23, 2025
Good hotel for transit at Kunming Airport: clean and comfortable bed all you need for one night.
Response from Property: Dear guest,Thank you so much for your kind review! We are delighted to hear that you found our hotel to be a great choice for your transit in Kunming. Making sure our guests have a clean and comfortable stay, especially when you just need a cozy bed for a night's rest, is our top priority. Your satisfaction means the world to us and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again in the future, whether it's for another short stopover or a longer stay. Have a wonderful journey ahead!
Guest User
Smart Standard Room (Double Bed)
Stayed in Dec 2024
Solo travellers
11 review
10.0/10
Outstanding
Posted on Jan 5, 2025
Though I arrived around late at night but the airport pickup was sent immediately as I communicated with the hotel via Wechat. The driver was helpful and so was a lady from the reception who ushered me all the way up to my room. She even arranged to order food through Metuan but I preferred to have the instant noodles which was available downstairs. Overall a nice experience.
Response from Property: Thank you for leaving a good review of our hotel! We are deeply honored. The satisfaction of every guest is the driving force behind our pursuit of excellent service. That makes us very happy. Welcome back and we look forward to providing you with a better experience.
crabstick
Featured Smart Family Suite
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Dec 23, 2024
Nice hotel that welcomed us with a lemon drink and they also provided a van to the airport which was very useful. It is 10+15 mins away from the airport. They also gave us a wake up call which was nice. Only thing is that they missed giving us the packed breakfast.
Response from Property: 感謝您給我們的酒店留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。聽説您對我們的房間和服務都很滿意,這讓我們感到非常高興。歡迎您再次光臨,我們期待着為您提供更好的體驗。
Guest User
Smart Standard Room (Double Bed)
Stayed in Oct 2024
Business travellers
4 review
9.5/10
Amazing
Posted on Jan 19, 2025
Stayed for a stop over. Very convienient, I could check in in the middle of the night. Bery close to. the airport, taxi took about 5-10 minutes. Very friendly reception. Shuttle service to the airport. Only chonese spoken but they helped with a translation APP and everything was fine. Good value for money .
Response from Property: 感謝親的好評,酒店會繼續努力,給您帶來更好的入住體驗!
San San
Smart Standard Room (Double Bed)
Stayed in Oct 2024
Solo travellers
6 review
10.0/10
Outstanding
Posted on Nov 26, 2024
Staff are friendly and their service is very good. Provided airport transportation as well. Just need to give a call only. Staff even voluntarily helped me to send my baggage till to my room as he saw I was carrying two big baggage alone. I did not remember his name but really appreciate it. Room is clean and comfortable. Smell is good because non- smoking room. Hotel downstair has a lot of restaurants . Keep it up the service. 👍
Response from Property: 感謝您給我們的酒店留下好評!我們深感榮幸。每一位客人的滿意,都是我們追求卓越服務的動力。聽説您對我們的房間和服務都很滿意,這讓我們感到非常高興。歡迎您再次光臨,我們期待着為您提供更好的體驗。
foodietravel
Featured Smart Family Suite
Stayed in Oct 2024
Family
6 review
8.5/10
Very Good
Posted on Dec 6, 2024
Good and fast check in. Free shuttle to airport is on time. Comfortable and clean rooms. The only downside is the air quality in lobby is bad and full of cigarette smell. Would be better if there's no smoking inside.
Response from Property: Ok, thank you for your feedback. We will make corrections. Thank you for your support
Tran Nhat Uyen
Smart Standard Room (Double Bed)
Stayed in Sep 2024
Couples
6 review
9.5/10
Amazing
Posted on Nov 15, 2024
The hotel is about 10 minutes by car from airport. We arrived at 2.30am but there are still staff at the reception who picked up our call and sent a car for us at the airport. The room is huge and clean; too bad we only got to stay in it for 6 hours. Breakfast is basic, consisting of congee, noodles and some stir-fry dishes.
Response from Property: Thank you for leaving a positive review for our hotel! We are deeply honored. Every customer's satisfaction is our driving force in pursuing excellent service. We are very happy to hear that you were satisfied with our room and service. Welcome to visit again and we look forward to providing you with a better experience.
Mellomi
Smart Standard Room (Double Bed)
Stayed in Aug 2024
Family
2 review
9.5/10
Amazing
Posted on Oct 1, 2024
Hotel was close to the airport with a quick pick up. The hotel owner/staff has also kindly taken the initiative to upgrade my parents as well as my room given it was the lull period and there was availability. My parents in particular are impressed by the staff’s service where they helped directed where to explore around the area + help my parent connect to their wifi due to our number being overseas phone numbers
Response from Property: 尊敬的顧客!我們目標是為客人提供舒適的入住環境和最佳服務,非常感謝您給我們提供的寶貴意見,您的意見和建議將幫助我們不斷提高並保持高水準的服務設施,使我們的服務日益完善,歡迎您再次光臨。
Guest User
Smart Business Room (Double Bed)
Stayed in Oct 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Nov 24, 2024
very good
Response from Property: 非常高興您在我們酒店度過了愉快的時光。您的滿意和好評是我們最大的驕傲。我們會將您的建議和反饋作為提高服務質量和改進設施的重要參考。感謝您的支持和熱情,希望再次為您服務!
JIUNN
Smart Standard Room (Double Bed)
Stayed in Oct 2024
Couples
26 review
10.0/10
Outstanding
Posted on Nov 15, 2024
Pretty ok
Response from Property: 非常高興您在我們酒店度過了愉快的時光。您的滿意和好評是我們最大的驕傲。我們會將您的建議和反饋作為提高服務質量和改進設施的重要參考。感謝您的支持和熱情,希望再次為您服務!