Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)

Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch) Reviews

Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)

7 / F, Nanping Street Complex, Wuhua District, Kunming, Yunnan, ChinaView Hotel Details
Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)
Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Yukai Kaiyu Hotel (Kunming Old Street Nanping Pedestrian Street Branch)

8.7/10
827 review
Verified reviews
Location8.6
Amenities8.6
Service9.0
Cleanliness8.7
Filter by:
Sort by:
All reviews(827)
Positive reviews(763)
Reviews with photos/video(128)
Near shopping area(71)
Friendly front desk staff(70)
Easy to get around(65)
Convenient for shopping(64)
Classy environment(44)
Delicious breakfast(31)
Average sound insulation(26)
Comfortable bed(16)
Negative reviews(64)
Aik Haw Goh
Mini Room (Air Conditioner)
Stayed in Mar 2025
Solo travellers
6 review
7.5/10
Posted on Apr 24, 2025
Can't complain for the price paid. Clean and comfortable bed and in good location.
Response from Property: Dear guest, thank you for sharing your thoughts. We're glad you found our price reasonable and our location satisfactory. However, we understand that "can't complain" might imply that our hotel didn't fully exceed your expectations. We're committed to providing an outstanding experience, not just a service that's merely acceptable. We sincerely hope you'll give us another chance to impress you with enhanced services and amenities in the future. If there's anything specific you think we could improve on, please feel free to let us know. Looking forward to serving you better next time.
Xidoufen_youtiao
Guestroom (Double Bed) (Bay Window, Air Conditioner)
Stayed in Mar 2025
Solo travellers
5 review
9.0/10
Great
Posted on Apr 30, 2025
Had a good time. Breakfast not really to my taste but so much great food nearby!
Response from Property: 🌹【The city center is adjacent to Nanping Pedestrian Street】🌹Thank you for your stay, dear guest, thank you for your valuable comments, thank you for your support and encouragement. Our Kaiyu Hotel has a superior geographical location, convenient transportation and prosperous economy, and is an excellent choice for accommodation. All the services our hotel provides you are only to make you stay happy and comfortable, so that you can rest comfortably after entertainment. Your encouragement to us is our driving force and the greatest affirmation for us. When I see your happy face, Xiaokai is so happy in my heart. I give you my sincere thanks again.
alexsun123
All-Well Cozy Twin Room (Super Large Window + Air Conditioning)
Stayed in Aug 2024
Travel with friends
79 review
6.0/10
Posted on Oct 19, 2024
Good location but room condition normal only no tiolet bowl.
Response from Property: Dear guest,We are sorry to hear about the inconvenience you experienced during check-in. We apologize for the inconvenience. We will look into improving the room condition as soon as possible. Regarding the absence of a toilet bowl, we will take immediate action to rectify this issue. Thank you for bringing this to our attention.
Guest User
Mini Room (Air Conditioner)
Stayed in Dec 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jan 23, 2025
Check in process was very smooth. The receptionist was very helpful. Our room has been upgraded for free. Recommended👍🏻
Response from Property: 💕【服務貼心+近南屏步行街】💕您好！感謝您下榻凱昱酒店.同時也感謝您對酒店客户人員的評價與認可。前台服務是酒店的第一門户，為每一位旅客提供細緻體貼周到的服務，讓您在到達酒店的第一時間全身心放鬆，盡享休閑度假之旅。另外，您對服務人員的好評已轉達到本人。人性化、個性化的特色服務是酒店對每一位旅客的用心，您的滿意是我們最大的心願和動力。我們將更加堅持不懈，為您帶來更加專業、高效的服務，時時會讓旅客驚喜不斷！讓更多的客人擁有愉快温馨的入住體驗！真誠期待再次光臨，祝您及家人：生活愉快！萬事如意！
Guest User
Mini Room (Air Conditioner)
Stayed in Dec 2024
Travel with friends
1 review
4.5/10
Posted on Jan 10, 2025
Bathing area was dreadful, water leaked out into the room and the rain shower head was splashed water everywhere! The toilet was a squatter and if you never had done it, you not gonna take a dump easily.
Response from Property: Dear guest,We are terribly sorry to hear that you had such an unpleasant experience in our bathing area and with the toilet facilities. Your feedback is of great importance to us and we take full responsibility for these issues.Regarding the water leakage in the bathing area and the problem with the rain shower head splashing water everywhere, our maintenance team has already been informed and will check the drainage system and the shower head promptly. They will repair or replace any faulty parts to ensure that this kind of situation won't happen again and that you can enjoy a comfortable and trouble-free bathing experience in the future.As for the squat toilet, we understand that it might be inconvenient for some guests who are not used to it. We are currently considering making some improvements or providing alternative options to better meet the diverse needs of our guests. In the meantime, we will also place clear usage instructions around the toilet to help those who are less familiar with it to use it more easily.Once again, we sincerely apologize for the inconvenience caused. We hope you can give us another chance in the future to show you our improved services and facilities. Thank you for your understanding and valuable feedback.
Lieyna
Mini Room (Air Conditioner)
Stayed in Sep 2024
Couples
1 review
2.0/10
Posted on Oct 7, 2024
i have paid this hotel the reception guy said this hotel are not accept foreigner to stay at the hotel and tell me that trip.com will refund my money back. it was terrible experience while in Kunming since we are late at the midnight to check in but cannot stay at tge hotel. PLEASE TRIP.COM to do not promote this hotel and deleted it on this app.
Response from Property: Respected guest, we are very sorry to hear about your unpleasant experience and also understand your frustration and disappointment very well. Regarding the problem you reported, Xiao Kai has also checked. After receiving your order, the hotel has been actively contacting you to handle check-in (but unfortunately, the hotel did not get in touch with you). Moreover, the hotel's external network information also indicates that it can receive foreign friends, and the room was reserved for you all night that night. Regarding the problem you mentioned that the front desk staff refused to handle your check-in after you arrived at the hotel, there is surveillance at the hotel front desk that can prove that you did not arrive at our hotel. Did you go to the wrong hotel by any chance?
RRoy
All-Well Cozy Twin Room (Super Large Window + Air Conditioning)
Stayed in Aug 2024
Family
9 review
7.0/10
Posted on Oct 3, 2024
Very good location to the center of everything. Price wise, non peak will be ideal. Lobby reception area can be improved. Toilet can be improved.
Response from Property: Thank you for your review. We are glad that you liked our location. We are constantly working on improving our facilities and services. We will take your suggestions regarding the lobby reception area and toilet into consideration and make efforts to enhance them. We hope to welcome you again in the future and provide you with a better experience.
Arham Khussyairi
Mini Room (Air Conditioner)
Stayed in Nov 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 29, 2024
This hotel is really nice and good for all travelers, good location
Response from Property: That's great to hear! A good location is definitely a huge plus for a hotel. It must be convenient for guests to explore the surrounding areas or access various attractions. Do you have a favorite part about it, like the facilities or the service? I'm always curious to know more details when it comes to nice hotels.
Guest User
Carefree Light-Enjoyment Twin Room (Public Self-Service Laundry Room + Window)
Stayed in Aug 2024
Travel with friends
1 review
4.0/10
Posted on Sep 10, 2024
Booked from trip.com when check in the counter staff having issues to check in for foreigners Spend more than 30mins to 1hour just for check in
Response from Property: Dear guest,We are sorry to hear about the inconvenience you experienced during check-in. We apologize for the delay and frustration caused. We understand that this must have been a stressful situation for you.We are looking into the issue with our check-in process for foreign guests to ensure that such delays do not occur in the future. Our staff is constantly being trained to handle various situations more efficiently.We appreciate your feedback as it helps us improve our services. We hope you had a pleasant stay otherwise and that you will give us another chance to serve you better in the future.
Guest User
All-Well Cozy Twin Room (Super Large Window + Air Conditioning)
Stayed in Oct 2024
Family
9 review
6.0/10
Posted on Nov 20, 2024
The room is okay. But the Staff should be better.
Response from Property: I'm sorry to hear that you had some concerns with the staff. We always strive to improve and your feedback is very important to us. We'll look into this matter to ensure a better experience for our guests in the future. Thank you for sharing your thoughts.
Guest User
Mini Room (Air Conditioner)
Stayed in Apr 2025
Solo travellers
3 review
10.0/10
Outstanding
Posted on May 17, 2025
Good hotel.
Response from Property: 【南屏步行街+昆明老街】尊敬的賓客：您好！流溪緩緩，時光柔軟，感謝親的支持，我們會延續一如既往的好品質和更加完善的服務，來謝謝您們的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！
Mohd Rudin
Mini Room (Air Conditioner)
Stayed in Nov 2024
Solo travellers
8 review
8.5/10
Very Good
Posted on Feb 24, 2025
Good location
Response from Property: 🌹【交通便利+位置優越】🌹感謝您的入住，親愛的客官，感謝您的寶貴點評，感謝您的支持與鼓勵。我們凱昱酒店地理位置位置優越，周圍交通方便，經濟繁華，是住宿的絕佳之選。我們酒店為您提供的一切服務都衹為讓客官您住得開心舒適，讓您在娛樂之後能安心舒適的休息。您給我們的鼓勵是我們前進的動力，是對我們最大的肯定，當看到你開心的面容，小凱心裏是如此的開心。再次給予您真摯的感謝。
Guest User
Joyous Surprise Lucky Bag Room (Public Self-Service Laundry Room + Air Conditioning)
Stayed in Apr 2025
Other
183 review
6.0/10
Posted on May 20, 2025
The room is OK, the room is OK, the environment is OK, the environment is OK, the transportation is very convenient, it is very convenient to go anywhere, the facilities are OK, the facilities are OK
Original TextTranslated by Google
Response from Property: [Hotel self-service laundry + free light meals] Thank you very much for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely look forward to your visit again~
Tepikemenghaoran
Guestroom - City-View, Street-View (Double Bed) (Air Conditioner, Window)
Stayed in Mar 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Staying in Kunming Kaiyu Ai Intelligent Voice Hotel, the experience far exceeded expectations and is a perfect choice! As soon as I entered the lobby, I was attracted by its modern and simple design style, and the clean and tidy environment made me happy. The room is full of highlights. The intelligent voice system is extremely convenient. With simple instructions, lights, curtains, air conditioners and other equipment can be easily controlled. It is full of technology and humanized care. The bed is soft and comfortable, and the mattress fits the body curve. After lying down, fatigue disappears instantly, and the quality of sleep at night is extremely high. The bathing facilities are complete, the water temperature is stable, and the toiletries are of high quality, which brings comfortable enjoyment to washing. The hotel staff has a strong sense of service, the front desk check-in procedures are fast and efficient, and they always patiently answer and help enthusiastically when encountering problems. The breakfast provided by the restaurant is rich and varied, with a good taste, which injects full vitality into the day's itinerary. In addition, the hotel has a superior geographical location and a well-developed surrounding transportation network. Whether it is a business trip or a leisure trip, it can easily reach the destination. This stay at Kunming Kaiyu Ai Intelligent Voice Hotel made me fully feel the perfect combination of technology and service, adding a lot of beauty and convenience to the journey. I believe that no matter which traveler stays here, they will have an unforgettable and comfortable stay. I will definitely recommend this hotel to my friends!
Original TextTranslated by Google
Response from Property: [The first choice for repeat business travelers] Kaibao goes against the light for you, to be worthy of all the beauty in this world, all the heartwarming little details, just to give you the best experience. Kaibao is so excited to see your five-star praise!! I am very happy that Kaier can make the guests so satisfied with their stay. From the opening to now, Kaier has been carefully maintaining and maintaining both hardware and software facilities. The hotel advocates "heart service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are deeply honored to receive your praise, and at the same time we are more motivated to move forward. May time live up to your expectations and I hope to meet you again. Looking forward to seeing you next time~
Renshengruqilaoziwuhui。
Mini Room (Air Conditioner)
Stayed in Mar 2025
Family
12 review
8.0/10
Very Good
Posted on Apr 18, 2025
The room I booked for my parents is close to the old street and convenient for transportation. It also comes with two breakfasts, which are rich in ingredients and diverse in variety. My parents are very satisfied!
Original TextTranslated by Google
Response from Property: 🌹【The city center is adjacent to Nanping Pedestrian Street】🌹Thank you for your stay, dear guest, thank you for your valuable comments, thank you for your support and encouragement. Our Kaiyu Hotel has a superior geographical location, convenient transportation and prosperous economy, and is an excellent choice for accommodation. All the services our hotel provides you are only to make you stay happy and comfortable, so that you can rest comfortably after entertainment. The encouragement you give us is our driving force and the greatest affirmation for us. When I see your happy face, Xiaokai is so happy in my heart. I would like to give you my sincere thanks again. PS: If you are satisfied, you can give a five-star praise next time~