Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)

Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store) Reviews

Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)

No. 869 West Tongfeng Road, Kunshan, Jiangsu, 215300, ChinaView Hotel Details
Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)
Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store)
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Metropolo Jinjiang Hotel(Kunshan Jinying international Kunju theater store) Guest Reviews

4.6/5
Very Good
4070 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(4070)
Positive reviews(4032)
Reviews with photos/video(1974)
Friendly front desk staff(357)
Awesome amenities(194)
Delicious breakfast(190)
Many amenities(127)
Large rooms(91)
Loved the view(33)
Has play area for children(11)
Negative reviews(38)
Pringles-sour&cream
Boutique Business Suite
Stayed in Feb 2025
Couples
8 review
3.7/5
Posted on Mar 21, 2025
There’s a small park behind the hotel which is great if you want to take a walk. There’s also a playground/ outdoor diner next to the restaurant entrance on the fifth floor. I haven’t met a staff that speaks English. I can’t tell if the front desk staff is friendly or not, they kinda avoided speaking with us as much as possible. The cleaners and the food service crew are awesome though.
Response from Property: 對於客人反映前台交流不足的問題，我們深感歉意。前台是我們與客人溝通的重要橋樑，我們一直致力於提供友好、熱情的服務。此次未能達到您的期望，我們表示誠摯的歉意。我們已經將此反饋傳達給前台團隊，並將加強培訓，確保每位員工都能積極、主動地與客人交流，提供更加温馨、周到的服務。我們相信，通過不斷的努力和改進，我們能夠贏得您的滿意和信任。如果您有任何進一步的意見或需要幫助，請隨時與我們聯繫。我們期待您的再次光臨，並承諾將為您提供更加優質的服務體驗。
ChasingBeginnings
Elegant Business Room
Stayed in Dec 2024
Couples
7 review
4.7/5
Amazing
Posted on Jan 18, 2025
Great experience with attentive service and spectacular view. Staff are friendly and helpful, location of the hotel is perfect. The hotel has direct access to a beautiful park and a famous local restaurant on Level 2 and 3. Only imperfection is the smell of the sewage in the toilet, hope the hotel can look for ways to improve (e.g air refreshers etc.)
Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and providing us with valuable comments and suggestions! We have made improvements in time. We failed to leave you with a perfect memory this time. We hope to make up for it next time (give us a chance!) We are working hard and look forward to your witness! Wish you all the best!
Guest User
Boutique Business Suite
Stayed in Feb 2025
Business travellers
2 review
3.5/5
Posted on Mar 11, 2025
Prompt Service from the front desk. Friendly and patient staff members.
Response from Property: 親愛的客户，非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力，我們會一如既往地為您提供優質的服務和舒適的住宿體驗。
Anonymous User
Boutique Twin Room
Stayed in Dec 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Mar 1, 2025
Was pretty clean, tranquil calm location, and not too far from the subway station.
Response from Property: 歡迎您下次來崑山入住本酒店，期待您的五星好評，謝謝
Ian Joseph
Elegant Business Room
Stayed in Dec 2023
Couples
26 review
4.5/5
Great
Posted on Jan 30, 2024
This is a great hotel, centrally located in Kunshan and right opposite a magnificent, huge wet market. There are also plenty of eating options nearby and a park behind the hotel which make the setting ideal. The room is fine without being luxurious and the breakfast is also perfectly adequate, Chinese style. There is a beautiful outdoor area adjacent to the breakfast lounge, perfect for children to play while parents relax in the sun. Service is friendly and I would heartily recommend this hotel.
Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造星級水準，期待下一次的出行再次與您相遇，我們能為您創造更加完美的服務。
DANIEL JAMES
Elegant Business Room
Stayed in Jul 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Awesome hotel, very kind staff. Understood my Chinese
Response from Property: 尊敬的賓客：您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在錦江的居住感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Kam Meng
Elegant Business Room
Stayed in Dec 2024
Couples
9 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Acceptable for the price.
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，錦江酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開！
Anonymous User
Elegant Business Room
Stayed in Jun 2023
Business travellers
8 review
4.5/5
Great
Posted on Jul 15, 2023
Clean , good location, over than expected , many restaurants around
Response from Property: 謝謝親的好評！小的期待您回家 繼續為小主服務 小的祝您心想事成！萬事如意！
Guest User
Boutique Business Suite
Stayed in Dec 2022
Solo travellers
2 review
4.0/5
Very Good
Posted on Jan 15, 2023
Satisfying hotel with a beautiful nostalgic view of Downtown Kunshan. It’s very close to all the happenings spots.
Response from Property: ： 感謝親愛的客人對我們的肯定喔，錦江都城崑山崑劇院酒店還設有親子房的哦，房間裏面有小童床，小童玩具及其他可用到的物品。歡迎客人下次體驗呢，另外我們還在每個房間都為您配備了一次性馬桶坐墊，耳塞，頭繩等物品，衹希望尊敬的客人可用住的滿意舒心，就是對我們最大的滿足，錦江都城崑山崑劇院酒店全體員工祝您天天開心，期待您的再次光臨！
christophe jean alexandre
Metropolitan City-View Business Suite
Stayed in May 2023
Solo travellers
103 review
3.7/5
Posted on Jul 30, 2023
affordable, well insulated... nice view (from my suite) but the design of the room is really strange, with lot of place wasted ... not bad for kunshan
Response from Property: Dear guest, welcome to stay at the Jinjiang Capital Hotel ，Our Room is designed to be personalized，Looking forward to your next visit。
Kumar06
Comfy Family Room
Stayed in May 2023
Family
21 review
4.7/5
Amazing
Posted on Jul 1, 2023
Good hotel with children play area and restaurant.
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，錦江酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開！
MD TANIN JAHAN
Elegant Business Room
Stayed in Mar 2024
Business travellers
4 review
4.5/5
Great
Posted on Apr 25, 2024
its great
Response from Property: 尊敬的賓客，感謝你下榻錦江都城酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰市民廣場、金鷹購物中心，吃喝玩樂，一應俱全。小錦歡迎您下次再來體驗。
Filipe C.
Elegant Business Room
Stayed in Nov 2022
Business travellers
11 review
4.2/5
Very Good
Posted on Dec 19, 2022
The staff was really helpful.
Response from Property: 尊敬的賓客您好！非常感謝您選擇入住我們酒店，能為您提供服務是我們的榮幸~感謝您的認可，但是五分阿五分阿 。期待與您再次相聚！酒店位於崑山市中心，毗鄰崑山當代崑劇院，且臨近金鷹，百盛國際購物中心，崑山市民文化廣場，亭林公園，環境優雅，交通便利。是商務旅行的首選哦我們將不斷努力為您及所有賓客提供更優質的服務，真誠期待您的再次光臨！祝您生活愉快！
Username 2
Elegant Business Room
Stayed in Jun 2022
Business travellers
16 review
4.0/5
Very Good
Posted on Aug 28, 2022
Ok for a trip in there
Response from Property: Dear guests! It is a great honor to get your recognition and affirmation! We will continue to strive to provide you with better service! Look forward to meeting you next time!
Guest User
Elegant Business Room
Stayed in Feb 2025
Couples
2 review
5.0/5
Outstanding
Posted on Mar 15, 2025
A very satisfying accommodation experience. Because my husband has a bad back, the hotel helped upgrade the room for free and changed the hard mattress, which was very comfortable. I felt uncomfortable when I first moved in. I called the front desk and they answered all my questions or asked someone to check. The hotel has a gym and laundry room, which can be used for free to meet basic needs. The key is that the room price is relatively low and the cost performance is very high. It is convenient to go out for shopping, dining, and taking a car. I plan to stay here next time.
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Response from Property: 尊敬的賓客：您好，感謝您對我們的認可，客人的每一絲需求都是我們為之努力的方向。我們一定更加努力，打造星級水準，期待下一次的出行再次與您相遇，我們能為您創造更加完美的服務。