Yangzhou Seclusive Life Hot Spring Resort

Yangzhou Seclusive Life Hot Spring Resort Reviews

Yangzhou Seclusive Life Hot Spring Resort

No.19 Changchun Road, Hanjiang District, Yangzhou, Jiangsu, ChinaView Hotel Details
Yangzhou Seclusive Life Hot Spring Resort
Yangzhou Seclusive Life Hot Spring ResortYangzhou Seclusive Life Hot Spring ResortYangzhou Seclusive Life Hot Spring Resort
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Guest Reviews of Yangzhou Seclusive Life Hot Spring Resort

9.4/10
Outstanding
2272 review
Verified reviews
Location9.6
Amenities9.3
Service9.5
Cleanliness9.3
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All reviews(2272)
Positive reviews(2224)
Reviews with photos/video(943)
Relaxing hot springs(470)
Delicious breakfast(253)
Close to scenic area(151)
Friendly front desk staff(136)
Perfect for kids(113)
Secluded lake view(89)
Has rooms for families(50)
Excellent afternoon tea(44)
Negative reviews(48)
Guest User
Courtyard Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Dec 2024
Family
6 review
8.5/10
Very Good
Posted on Jan 12, 2025
The location was amazing and the staff were very warm and friendly and helpful. However we noticed that one of the beds was not made up on the second day of our stay so it was a little unusual. Really enjoyed the scenery and the hanfu wearing though
Response from Property: Dear guest, thank you immensely for taking your time to share your comments. Thank you very much for your recognition and praise of us, we are delighted to see your review,this is our greatest honor! The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
cantona2000
Courtyard Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Mar 2025
Couples
22 review
8.0/10
Very Good
Posted on Apr 17, 2025
好极了推荐来 服务:y r y r h r r he b d b d b d b d b d b d b d b s b s b s b s b s b s n s n s n s n s m s m s m
Response from Property: 尊敬的隱客,感謝您選擇隱居瘦西湖温泉度假酒店並予以認可!承蒙厚愛,我們始終以“愛人愛美愛世界”為理念,致力於為賓客創造愉悦的體驗。您予以了四星中評,這説明我們還有需要改進的空間,希望您多提寶貴意見,使我們不斷進步。感謝您!期待您再次下榻,感受隱居瘦西湖四季不同的風雅。願君安康常喜樂,福澤綿長似流年,隱居管家敬上。
wingstorm10
Courtyard Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Feb 2025
Family
5 review
10.0/10
Outstanding
Posted on Mar 24, 2025
Excellent hotel with great location. Garden is very nice overlooking slender west lake, we made use of package photo shoot that made the trip memorable. Mr Guan, the hotel manager and his colleagues were also very helpful, he helped us recover my daughter’s phone left at the taxi ; overall very good and friendly service. 2 night package was a good choice for my family; gave us sufficient time to enjoy the hotel facilities and its service.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments. (#^.^#)~~ Thank you very much for your recognition and praise of us, we are delighted to see your review,it is our greatest honor! The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Michael
Garden-view Hot Spring Double Bed Room (Private Hot Spring Entry)
Stayed in Dec 2024
Family
12 review
9.5/10
Amazing
Posted on Jan 21, 2025
This was a great stay in a very comfortable Hotel. Service, room and breakfast was really great
Response from Property: Dear guest, thank you immensely for taking your time to share your comments. (#^.^#)~~ Thank you very much for your recognition and praise of us, we are delighted to see your review,this is our greatest honor! The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Andrew
Hot Spring Family Friendly Room - Courtyard-View
Stayed in Sep 2024
Couples
5 review
8.5/10
Very Good
Posted on Dec 2, 2024
Highly recommended place to stay
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
HAO GER
Yin Courtyard Hot Spring King Bed Room (Private Hot Spring Entry)
Stayed in Apr 2024
Family
3 review
10.0/10
Outstanding
Posted on May 18, 2024
My whole stay at this one of the best ones i’ve ever stayed. Staff are all very friendly and approachable. And almost all of them are courteous towards me and my family. One of the Staffer, Wan Bin, was meticulous in handling my case and handled it professionally. Overall, the stay, food and and hotel staff is very helpful. This stay is highly recommended.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
MartinShao
Garden-view Hot Spring Double Bed Room (Private Hot Spring Entry)
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 1, 2024
Good experience overall. Location is just besides the main attraction, 3 min walk to the entrance. The service staff is friendly and helpful, especially the front desk 小郭 and team provided us good suggestions for nearby sight seeing and hotel activities.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments. 小郭 is very nice girl(#^.^#)~~ Thank you very much for your recognition and praise of us, we are delighted to see your review,this is our greatest honor! The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Kanterry
Hot Spring Room (Double Bed)
Stayed in Dec 2023
Other
38 review
8.0/10
Very Good
Posted on Jan 31, 2024
Only good thing is the onsen goes into your room, but the design has a fault, tried to open the window for ventilation but ppl from the other room can see u
Response from Property: Dear guest, thank you very much for your support and comments! The hotel is located on the bank of the beautiful Slender West Lake. Its superior location, beautiful scenery and attentive service have been praised and praised by many guests. We will make unremitting efforts to bring you a better stay experience! ~~Yangzhou Seclusion Slender West Lake Hot Spring Resort Hotel is a garden-themed boutique resort hotel under Shanghai Seclusion Hotel Group. Each room is equipped with natural lithium metasilicate hot springs, which are taken from hot spring water veins more than 2,000 meters below the surface. You can enjoy the beautiful scenery and private bath without leaving home. Be sincere and polite, be self-disciplined, love people, love beauty and love the world! Welcome to come to Seclusion again! I wish you a happy life and all the best!
JEONGHWAN
Garden-view Hot Spring Double Bed Room (Private Hot Spring Entry)
Stayed in May 2024
Family
3 review
10.0/10
Outstanding
Posted on Jun 8, 2024
This hotel was the best in every aspect I've ever visited. Especially the service provided by Li Yue was incomparable to any other hotel. I will definitely visit again. I recommend this hotel to everyone.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Areeb H
Quiet Enjoyment Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Mar 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 28, 2024
Really good hotel! We had such a good stay there, definitely gonna revisit the place
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Chan
Yin Courtyard Hot Spring King Bed Room (Private Hot Spring Entry)
Stayed in Mar 2024
Couples
1 review
10.0/10
Outstanding
Posted on Apr 23, 2024
Excellent service. Room is very clean and comfy. Will definitely come back.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Eric Tan So
Quiet Enjoyment Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Jul 2023
Family
9 review
9.0/10
Great
Posted on Nov 10, 2023
Great pool. Great location in the middle of a beautiful sculptured park.
Response from Property: Dear guest, thank you immensely for taking your time to share your comments on Ctrip. The Yangzhou Seclusive Life Hot Spring Resort provides a great place for travelers to relax after a busy day. Visitors will find that it is a fantastic accommodation choice. We look forward to the pleasure of welcoming you back to Yangzhou in the near future. Best regards!
Nuan、nuan
Hot Spring Family Friendly Room - Garden-View
Stayed in Mar 2025
Family
12 review
2.5/10
Posted on Apr 20, 2025
Let's talk about the environment first. The room said it had a hot spring pool, but the floor was full of dirt and bird ****. There was bird **** in the bathing pool too! There was dirt on the stools, and the only greenery was a pile of garbage! The bath towels also had holes. This is a so-called five-star hotel. I don't know how it was rated. The indoor facilities are old. How can they charge 2,500 per night? Just because it's close to the scenic spot, they can get away with it? There was no one to greet and take the luggage at the entrance of the hotel. The service environment is a mess! This is my first and last time in Yangzhou!
Original TextTranslated by Google
Response from Property: Dear Ms. Zhang, hello! Sincerely thank you for choosing to stay at the Seclusion Slender West Lake Hot Spring Resort Hotel, and we deeply apologize for your unpleasant experience. We attach great importance to the hygiene, service and facility issues you reported and have immediately launched a comprehensive rectification. We have cleaned the hot spring pool and other parts, trained and assessed the cleaning team, and replaced all the bath towels with holes. We will strengthen the management of linen loss in the future. There was no staff to meet you when you entered the hotel gate, and the lack of luggage service and guide service. We noticed that this really affected the guest experience and will take effective measures to optimize and improve it immediately. We did not provide you with satisfactory service during your two-night stay, and we did not find problems during your stay and solve them in time. We feel guilty. At the same time, we also discovered loopholes and deficiencies in management because of these mistakes. We sincerely thank you for your valuable suggestions, which are like a beacon to illuminate our direction! Thank you! We sincerely hope to have the opportunity to invite you to visit again and experience the brand new service.
Guest User
Yin Courtyard Hot Spring King Bed Room (Private Hot Spring Entry)
Stayed in Feb 2025
Solo travellers
4 review
9.0/10
Great
Posted on Mar 24, 2025
1. The front desk service was very heartwarming. When they knew I would check out at 7 o'clock the next morning to catch the high-speed train, they immediately arranged a packed breakfast service for me, which touched me and made me very happy! 2. The hotel is adjacent to the Slender West Lake, the scenery and environment are invincible, superb 👍👍👍 3. Soaking in the hot springs is very comfortable, and it can help to relieve the fatigue from a whole day of touring the Slender West Lake and strolling around the old streets of Yangzhou. 4. Because the hotel is quite large, it was a little bit 🤏troubled😇 for me, a first-time solo traveler from the Greater Bay Area, to Yangzhou. I felt that the signs in the hotel room were not clear enough. 🤦🏻♀️It was like walking into a maze. I couldn't find the elevator with my 26-inch suitcase and could only climb the stairs from the emergency exit to the lobby😵💫
Original TextTranslated by Google
6/12
Response from Property: Dear distinguished guest, hello! Thank you for your recognition and praise! Our friends have always paid attention to guest satisfaction, and have worked hard and insisted on bringing guests a wonderful and pleasant stay experience. It was our mistake not to guide you in time. I hope you will forgive us! We will continue to work hard in the future to create a pleasant and unforgettable trip to Yangzhou for you! Yangzhou Yinju Slender West Lake Hot Spring Resort is a garden-style humanistic resort hotel under the Shanghai Yinju Hotel Group. Natural lithium metasilicate hot springs are introduced into each room. The real experience of family and couples traveling is 4.9+. The beautiful scenery of all seasons and the dedicated and attentive service are deeply loved and praised by guests! ♡♡Sincere and polite, self-disciplined and free, love people, love beauty and love the world. May every day of yours be as poetic and picturesque as the Slender West Lake!
Meijingzhuyi
Courtyard Hot Spring Twin Room (Indoor Private Hot Spring)
Stayed in Mar 2025
Travel with friends
13 review
10.0/10
Outstanding
Posted on Apr 9, 2025
Upgraded to a garden-view private hot spring room, with welcome fruit, nice. Experienced the private hot spring in the room, the water was quite hot, soaking for ten minutes to sweat was good. Passed by the swimming pool on the way to the restaurant in the morning, it looked quite clean. The breakfast was rich in variety and the service was thoughtful. After the meal, took a walk, the opposite bank of the hotel was the Slender West Lake Scenic Area, the lake view from this angle was comparable to the scenic area. The cherry blossoms? Peach blossoms? Taken with the Chinese-style eaves of the hotel building as the background? It has a unique charm.
Original TextTranslated by Google
Response from Property: 尊敬的隱客,見字如晤。您鏡頭中的櫻花實在太美麗!承蒙您賜予五星雲章,猶如瘦西湖畔的一縷春風,令我們倍感欣慰。得知您在温泉中尋得愜意,在庭院裏品出雅韻,這是對我們“愛人愛美愛世界”最好的迴應。春有煙柳拂波,夏伴荷風入夢,秋賞百花齊放,冬聆雪落青瓦。隱居瘦西湖始終為您温一壺清茶,靜候下一次的美妙相逢。歲月靜好常相伴,幸福安康永相隨,隱居管家敬上。