MIMARU Kyoto Shinmachi Sanjo Reviews

Response from Property: Dear Guest,Thank you very much for choosing to stay at MIMARU Kyoto Shinmachi Sanjo and for sharing your valuable feedback.We are delighted to hear that you were satisfied with your stay. Our hotel is located in Shinmachi Sanjo, within walking distance of attractions such asNijo Castle, the Kyoto Imperial Palace, Shijo Street, and Nishiki Market. It is also easily accessible to Kyoto Station without the need for transfers.As an apartment hotel, we offer rooms with kitchens and more spacious layouts compared to traditional hotels.In addition, each room is equipped with a washer/dryer, making our hotel particularly suitable for families and groups, and providing a comfortable environment for both short and long stays.Lastly, thank you for your kind words about our front desk staff. We will continue to strive to provide excellent customer service to all of our guests.Once again, thank you for staying with us, and we look forward to welcoming you again in the future.MIMARU Kyoto Shinmachi SanjoFront Desk

Response from Property: Dear Jim,Thank you so much for your kind review! We're thrilled to hear that you and your family enjoyed the Pokémon-themed room and that it brought so much excitement to your kids. It's also wonderful to know our associates helped make your stay even more pleasant. We truly appreciate your feedback and hope to welcome you back for another memorable stay soon!Best Regards,MIMARU Kyoto Shinmachi SanjoFront Desk Team.

Response from Property: Dear Guest,Thank you for taking the time to share your experience! We're delighted to hear that you and your family had a pleasant stay with us. It's wonderful to know that our front desk team made a positive impression and that you found the room clean and the beds comfortable. We're also glad the in-room washer and dryer were added to your convenience. We hope to welcome you all back on your next visit!Best Regards,MIMARU Kyoto Shinmachi SanjoFront Desk Team.

Response from Property: Dear Ng Hoi Yan,Thank you for choosing MIMARU again and for sharing your feedback with us. We're honored to welcome your family back and glad to hear you enjoyed our convenient locations and family-friendly accommodations.We sincerely apologize for the oversight in the room cleanliness during your stay in Kyoto. Your comment has been shared with our housekeeping team to ensure greater attention to detail moving forward.We truly appreciate your continued support and are happy to know you had an overall pleasant stay. We look forward to welcoming you and your family again on your next visit!Best Regards,MIMARU Kyoto Shinmachi SanjoFront Desk Team

Response from Property: Dear Tin family,Thank you very much for choosing to stay with MIMARU Kyoto Shinmachi Sanjo during your trip to Kyoto.Thank you for your kind words! We’re glad you enjoyed the room and our customer service. We hope to welcome you back soon for another great stay!Best Regards,MIMARU Kyoto Shinmachi SanjoFront Desk Team.

Response from Property: Dear Guest,Thank you very much for the high score and for writing us a comment.We are glad to hear your appreciated your stay with us and found our location good.We hope to see you again in the future.Kind regards,MIMARU Kyoto Shinmachi SanjoTravel Partner Team

Response from Property: Dear valued guest,Thank you so much for your incredibly kind review and for choosing us for your Kyoto trip. We are happy to hear that you found our hotel convenient and our staff helpful. We sincerely hope to welcome you again in the future. Best regards,MIMARU Kyoto Shinmachi SanjoTravel Partner Team

Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re delighted to hear that you were pleased with the service from our front desk team and that you enjoyed the spacious, clean room and well-equipped kitchen. We sincerely apologize for any inconvenience regarding the bathtub cleaning. As part of our cleaning policy, we provide simple cleaning, and bathroom cleaning is scheduled on the 3rd and 5th days of your stay. This may have been the reason for the oversight. We appreciate your understanding and hope to have the pleasure of welcoming you back soon!Warm regards,MIMARU Kyoto Shinmachi Sanjo Travel Partner Team

Response from Property: 親愛的Owong，感謝您選擇入住MIMARU 京都新町三条並給我們留下評論我們很高興聽到您喜歡我們的房間並且發現它很寬敞！我們明白到地鐵站需要步行大約6分鐘，對於帶孩子的家庭來說可能有點距離。儘管如此，我們還是希望您能在這裡度過愉快的時光！我們希望您在京都度過了愉快的時光，並希望再次見到您！MIMARU京都新町三条前台

Response from Property: Dear Woshiwaiwaige,Thank you very much for the high score and for taking the time to write us a review.We are glad to hear you liked your room and its facilities and would like to stay with us again.We hope to see you again too at MIMARU Kyoto Shinmachi Sanjo!Kind regards,Travel Partner Team

Response from Property: Dear Valued Guest,Thank you for choosing to stay with us and leaving your wonderful feedback! We are glad that you enjoyed your stay, and that your room layout was to your liking, allowing you to rest after a full day of exploring the city.It's lovely to hear that our location made your Kyoto adventures more endearing.We hope you made many wonderful memories with your loved ones during your trip and are glad to have been a small part of it. We look forward to welcoming you back soon!Best Regards,MIMARU Kyoto Shinmachi SanjoTravel Partner Team