Garrya Nijo Castle Kyoto - Banyan Group Reviews

Tastefully furnished room. Zen like garden view with a small but functional patio. Yummy breakfast. Quiet and sophisticated. If only it had a public bath….

Spectacular experience, really good service starting from a friendly welcome email by the team up until we checked out. Helped out with a wide range of tasks, from restaurant reservations to booking taxis. Incredible English-speaking staff, amazing in-hotel restaurant, and beautiful garden in the lobby. Tastefully decorated and large spacious rooms make it a must-try!

We had a wonderful stay at Garrya Nijo Kyoto Hotel. Staff service is excellent. Always ready to give great suggestions to our sightseeing activities. The room is beautiful with full and modern amenities. Location is good with subway station 5 minutes away and bus stop nearby. We’ll be back !

Very cosy and beautiful hote, highly recommended

A very Japanese old-money style hotel. The hotel lobby is in an alley. There is a small narrow road in the inconspicuous entrance. There is a kind of winding beauty. Entering the hotel lobby is a very high-end minimalist beauty. Facilities: The decoration is very new from hardware to software Hygiene: No odor, everything is new Environment: In the city center where every inch of land is valuable, this hotel does not have a bathhouse. For a place with bathing culture, it is a bit lacking, but there is a Michelin restaurant Service: The service is very good In addition, the breakfast is a set meal, Western and Japanese, it is recommended to choose Japanese

The hotel is in a great location, right next to the Nijojo-mae subway station and across from the Shogun Palace. The room is well-equipped, the hygiene is very good, and the bed is very soft. This varies from person to person, but it suits me very well. There is also a lady at the front desk who can speak Chinese, so you don't have to worry too much about social phobia. In addition, breakfast is by reservation, which is relatively high-end, but the price for additional people is also very affordable, it seems to be 90 soft girls.

The lobby was lovely. The service was friendly and easy to talk to, so we were very satisfied. The French cuisine was very stylish and delicious! Thank you very much. It was a celebratory trip for the two of us, and it became a wonderful memory❣️

The environment is very good and the room is great! It's right next to Nijo Castle and the breakfast is great! The staff can speak Chinese and their service attitude is very good. I will come again if I have the opportunity! !

The hotel has a nice design and the service is also very good.

The hotel is in a very good location, the room facilities are very new, the complimentary dinner lasted for two hours, it was really good, it is a very cost-effective hotel in Kyoto, it is worth recommending ~

Let me tell you about my real stay experience We stayed in this hotel with two children in two rooms. There are no facilities at all, no swimming pool, no gym, only the public area with sofas in the picture. It is not suitable for families with children or large families. The children checked in on the day and the hotel staff told them not to play with toys on the table, saying that there were complaints from guests. We accepted this and told the children to sit down and receive the toys On the first night we arrived, we went back to the hotel for dinner because of the free dinner provided by the hotel. During dinner, a service staff suddenly came over and said no to the children sitting at their own table Toys cannot be played with. I don't understand why children are not allowed to play with toys when they are sitting quietly at the dining table without disturbing others. The Westerners next door laughed with their children and were not said anything. The attitude of the waiters is very different from that of Westerners. Therefore, it is not recommended for families with children to come here unless you are good at English. The free dinner only has the appetizer, and the main course is two choices of beef and eel, but both are charged extra. Four adults spent more than 900 yuan including 100 yuan service charge, but they were not full. It is better to eat outside directly. It is a gimmick. Communicate with the manager to refund and change hotels. I don't want to be asked all the time that the children can't do this or that, but the statement is that it cannot be refunded. I ate breakfast in the room for the next few days to avoid being asked again. Different treatment. Except for waiting for the bus, I basically don't go to the lobby because it's too small. There is really nothing to eat for breakfast. Everyone orders one portion the night before. The portion is usually large and not enough to eat. The location is not very good. There are no restaurants around. The nearest one is a convenience store that is 5-10 minutes away. You need to take a taxi for more than 15 minutes and more than 100 yuan to go to the central area to find a restaurant. The room is close to the road and it will be noisy when cars pass by in the middle of the night. The advantage is that the front desk staff responds quickly. If you need to find them, they will help you solve it. In general, it is suitable for a pure room stay for one or two people. There is no feeling of vacation. I don't know why I keep recommending this hotel. I suggest that there are many other hotels in the same price range. Don't stay with children. Everyone listen to my advice.

The room is in a good location. It's very relaxing to lie down and watch Nijo Castle. There are many kinds of breakfast, which is a great enjoyment. The front desk lady can also speak Chinese and help call a taxi, which is great

The front desk staff are great! However, the service in the breakfast and dinner restaurants was very poor. There was no explanation at all when serving the dishes, and the dishes were taken away without first asking if they could be collected. It was shocking! Breakfast, whether Japanese or Western, is not delicious)

Perfect experience, excellent service, will choose this hotel again next time.