Hotel Granvia Kyoto

Hotel Granvia Kyoto Reviews

Hotel Granvia Kyoto

JR京都駅 Central Entrance, Shimogyo Ward, Kyoto City, Kyoto Prefecture, 600-8216, JapanView Hotel Details
Hotel Granvia Kyoto
Hotel Granvia KyotoHotel Granvia KyotoHotel Granvia Kyoto
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Guest Reviews of Hotel Granvia Kyoto

9.4/10
Amazing
550 review
Verified reviews
Location9.6
Amenities9.2
Service9.4
Cleanliness9.4
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All reviews(550)
Positive reviews(544)
Reviews with photos/video(129)
Easy to get around(121)
Large rooms(55)
Delicious breakfast(49)
Convenient for shopping(42)
Close to train station(15)
Luggage delivery service(9)
Clean pool(8)
Great swimming pool(8)
Negative reviews(6)
ivylmlam
Standard Twin Room Non-smoking
Stayed in Oct 2025
Couple
3 review
10/10
Outstanding
Posted on Nov 10, 2025
Check in & check out quickly, very good location, staffs friendly & helpful.
Guest User
Superior Twin Room Smoking
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 7, 2025
The entire service team is excellent! They are all polite, professional, patient, and very helpful!
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto and for taking your precious time to write this review. We are truly honored to receive such praise for our service team. Such warm encouragement from our valued guests brings us great joy and serves as a powerful motivation in our daily work.Moving forward, we will continue striving to enhance the quality of our service, aiming to remain a hotel that makes you want to return. We look forward to welcoming you back.Best regards, Director of Rooms
Alicialin1111
Superior Double Room Smoking
Stayed in Apr 2025
Couple
19 review
10/10
Outstanding
Posted on May 25, 2025
Very good service. Lobby feels like 5 star hotel. Hotel just above train station, very convenient. Right opposite Kyoto tower
Response from Property: Dear Alicialin1111Thank you very much for choosing Hotel Granvia Kyoto.We are delighted to hear that you enjoyed our services, lobby and location.Our hotel is in an excellent location, directly connected to Kyoto Station, providing very convenient access to Kyoto city and its suburbs. It is an ideal location for both sightseeing and business.We will continue to strive for improvements in our services to meet your expectations in the future. We truly hope to have the opportunity to welcome you again.Best regards, Director of Rooms
SELFLOVE45
Standard Double Room (No View) - Non-smoking
Stayed in Apr 2025
Couple
12 review
10/10
Outstanding
Posted on Jun 24, 2025
Good location,good and spacious room and bathroom good amenities very nice and comfortable I recommended this place
Response from Property: Dear GuestThank you very much for choosing Hotel Granvia Kyoto.We are delighted to hear that you enjoyed our location, guest rooms and bathrooms, and the amenities of your stay. Your kind recommendation means a great deal to us.Our hotel located directly above JR Kyoto Station. With unbeatable access to various transportation options-including the Shinkansen, JR lines, subway, and city buses-it is the perfect location for both sightseeing and business trips in Kyoto. Our guest rooms are designed with both elegance and functionality in mind, reflecting the beauty of Kyoto while providing modern comfort.All of our staff sincerely look forward to welcoming you again in the near future.Best regards,Director of Rooms
Willy Yung
Standard Twin Room Non-smoking
Stayed in Apr 2025
Travelling with friends
26 review
10/10
Outstanding
Posted on May 11, 2025
Good location, staff are friends. Easy to find and close to everywhere we go. We stay for our whole trip at this location. Will definitely coming back for next trips.
Response from Property: Dear GuestThank you very much for choosing Hotel Granvia Kyoto.We are delighted to hear that you appreciated our location and staff.Our hotel is the one and only hotel located directly above JR Kyoto Station. With unbeatable access to various transportation options-including the Shinkansen, JR lines, subway, and city buses-it is the perfect location for both sightseeing and business trips in Kyoto.Our hotel also boasts excellent access to major sightseeing spots, such as Higashi Honganji, Nishi Honganji, Sanjusangendo, and Fushimi Inari Shrine. Moreover, a variety of shopping malls and restaurants are within walking distance, ensuring a convenient and enjoyable stay.We will continue to strive for further enhancement and improvement of our services, and we hope that you will visit us again when you come to Kyoto.Best regards,Director of Rooms
DW323
Standard Twin Room Smoking
Stayed in Sep 2025
Couple
39 review
10/10
Outstanding
Posted on Oct 25, 2025
Convenient location right above the Kyoto station, many restaurants near by. Nice big room and amenities.
Response from Property: Dear DW323Thank you very much for choosing Hotel Granvia Kyoto.We’re delighted to hear that you enjoyed our spacious rooms, quality amenities, and the convenience of our location.As you said, our hotel is located in the Kyoto Station Building and is easily accessible from the JR Shinkansen, conventional lines, and Kintetsu line. The building is a large commercial centre includes specialty stores, restaurants, theaters, etc.We will continue to strive for improvements in our services to meet your expectations in the future. We truly hope to have the opportunity to welcome you again.Best regards, Director of Rooms
Guest User
Superior Double Room Non-smoking
Stayed in Jul 2025
Business traveller
6 review
10/10
Outstanding
Posted on Aug 3, 2025
Amazing and cozy star
Response from Property: Dear GuestThank you for staying at Hotel Granvia Kyoto.We're thrilled to hear that you found your stay with us amazing and cozy.Our hotel boasts an exceptional location directly connected to JR Kyoto Station, offering excellent access to the Shinkansen, subway, and city buses—making it the perfect base for both sightseeing and business trips. The wide range of dining options inside the station also makes it easy to unwind after a busy day without needing to venture far.We will continue to strive to improve our services so that our guests will be pleased every time they are here with us.We are looking forward to seeing you again.Best regards, Director of Rooms
Guest User
Standard Twin Room Smoking
Stayed in Dec 2024
Family
10 review
10/10
Outstanding
Posted on Feb 11, 2025
The location is super convience, i will book this Hotel if i visit Kyoko in the future! Highly recommend! Many shops And restaurants at Kyoto Station.
Response from Property: Dear Guest Thank you for staying at Hotel Granvia Kyoto and for taking your precious time to write this review. We are delighted that you found our location to be super convenient. Being directly connected to the station makes exploring Kyoto and beyond effortless. It is a great encouragement for us to know that you want to come back again. We will continue to improve our services, and we look forward to welcoming you back.Best regards, Director of Rooms
Guest User
Standard Twin Room Non-smoking
Stayed in Nov 2024
Couple
3 review
9.5/10
Amazing
Posted on Dec 18, 2024
The location is unbeatable—we checked out at 12:15 PM, and still had plenty of time for the 1 PM train to the airport.
Response from Property: Dear Guest Thank you for your recent stay with us at Hotel Granvia Kyoto and sharing your experience.We’re also delighted that you appreciated our superior location.We hope you enjoyed your trip in Kyoto.We continually strive to improve our quality of service and look forward to welcoming you back here in the near future.Best regards, Director of Rooms
Guest User
Standard Twin Room Non-smoking
Stayed in Sep 2024
Couple
36 review
10/10
Outstanding
Posted on Oct 31, 2024
Location is perfect, within train station. There are 2 locations that connect from the train station to the hotel. Breakfast was very good with wide range of Japanese food unfortunately very limited selection of international food. The view from our room 👍.Overall we have a very comfortable stay.
Response from Property: Dear GuestThank you very much for staying at Hotel Granvia Kyoto and for leaving us this feedback. We are very happy to read that you were satisfied with our hotel. We will continue to strive to improve our service and added value to better satisfy our customers. We hope you will stay at Hotel Granvia Kyoto again when you come to Kyoto.Best regards, Director of Rooms
Guest User
Superior Twin Room Non-smoking
Stayed in Mar 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Apr 24, 2025
We had a lovely stay at Hotel Granvia Kyoto! It's clean, comfortable, and has a warm, welcoming atmosphere. The staff were genuinely friendly and went out of their way to be helpful, which made us feel right at home. Our room was surprisingly spacious—both the bedroom and the bathroom, which was such a pleasant surprise! One of the best things about this hotel is its unbeatable location—right at Kyoto Station. It made traveling around, especially hopping on the Shinkansen or taking the Japan Rail to explore local spots, incredibly easy and convenient. Kyoto Station isn't just a transport hub—it’s a vibrant place full of life! With so many shops and restaurants, we found ourselves happily wandering, eating, and browsing for hours. It was the perfect spot to relax and enjoy some leisure time between our adventures. There’s something for everyone, and the atmosphere is so lively—it really added to our Kyoto experience The only downside was that our room was quite a distance from the elevator, which meant a lot of walking back and forth. It wasn’t a deal-breaker, but next time, we’ll definitely request a room closer to the elevator to save our legs. Overall, we’d happily stay here again when we return to Kyoto!
Response from Property: Dear Guest Thank you very much for staying at Hotel Granvia Kyoto.We are absolutely delighted to know that your had a lovely stay with us and that our unique location excitement to your stay.Our hotel is the one and only hotel located directly above JR Kyoto Station. With unbeatable access to various transportation options—including the Shinkansen, JR lines, subway, and city buses—it is the perfect location for both sightseeing and business trips in Kyoto.We also greatly appreciate your kind words about our staff. At Hotel Granvia Kyoto, we take pride in providing attentive, respectful, and professional service rooted in the spirit of omotenashi—Japanese hospitality.We will continue to strive to improve our services to satisfy as many guests as possible.We look forward to welcoming you again.Best regards, Director of Rooms
Guest User
Superior Twin Room Non-smoking
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 22, 2025
Very convenient place, well maintIned and clean place. Staff are open to support. Recommended.
Response from Property: Dear GuestThank you for your recent stay with us at Hotel Granvia Kyoto.We are delighted to hear that you enjoyed our prime location.Being directly connected to Kyoto Station, our hotel is surrounded by fantastic shopping opportunities, from local specialty stores to high-end boutiques. Additionally, guests can explore an extensive selection of dining options, including traditional Kyoto cuisine, international flavors, and gourmet experiences within and around the station area.We are also grateful for your kind words about our cleanliness and staff. We continually strive to provide a relaxing and enjoyable stay for all our guests and look forward to welcoming you back here in the near future.Best regards, Director of Rooms
Guest User
Standard Twin Room Smoking
Stayed in Mar 2025
Family
6 review
10/10
Outstanding
Posted on May 7, 2025
Great service , room is spacious. Staff is very helpful and location is the best. Sally
Response from Property: Dear GuestThank you very much for staying at Hotel Granvia Kyoto and sharing your wonderful feedback. We are delighted to hear that you loved your stay at Hotel Granvia Kyoto and that you enjoyed our room, location and services.Our spacious and elegantly designed rooms are crafted for ultimate comfort, featuring premium bedding, modern amenities, and a tranquil atmosphere to ensure a restful stay.We will continue to strive to provide exceptional hospitality.We look forward to seeing our guests again.Best regards, Director of Rooms
Anonymous User
Standard Twin Room Non-smoking
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Feb 2, 2025
Nice and spacious
Response from Property: Dear Guest Thank you for staying at Hotel Granvia Kyoto.It brings us great joy to know that your journey was comfortable and enjoyable with us.All of us will continue to make every effort to provide you with the hospitality that will satisfy your needs.We sincerely look forward to seeing you again.Best regards, Director of Rooms
Guest User
Standard Twin Room Non-smoking
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 28, 2025
The hotel is located at the JR Station, very convenient to go to every where and even doing shopping and having meals by using the exit of JR Statioon without going to outside. The room is big and the serivce is excellance. Worth to stay at this hotel.
Response from Property: Dear Guest Thank you for staying at Hotel Granvia Kyoto and for taking your precious time to write this review. We are pleased to hear that you found our rooms spacious and our service excellent, our location so convenient.Hotel Granvia Kyoto is located in the Kyoto Station Building and is easily accessible from the JR Shinkansen, conventional lines, and Kintetsu line. The building is a large commercial centre includes specialty stores, restaurants, theaters, etc. This convenience is one of the many reasons our guests love staying with us.Moving forward, we will continue to aim for excellence, ensuring that our convenient location is complemented by consistently outstanding service, so that all our guests feel compelled to visit us again. We look forward to welcoming you back.Best regards, Director of Rooms