To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.8
Service4.7
Cleanliness4.9
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All reviews(38)
Positive reviews(38)
Reviews with photos/video(15)
Awesome stay(18)
Awesome rooms(11)
Clean and tidy(9)
Perfect for families(6)
Great service(6)
Great swimming pool(3)
Isfahani Mj
Family Suite
Stayed in Sep 2024
Family
32 review
5.0/5
Outstanding
Posted on Sep 12, 2024
SO MUCH LOVE FOR THIS PLACE!
We came as a family, and the 2 bedroom suite is really spacious, nicely decorated and spotless!
The pool is just in front of our unit and we can even swim at night 😍
Another thing i love to spot on is that we can park our car infront of the door! This just makes it easier for us as we bring our parent.
Amenities are all complete and staff are really helpfull too. Housekeeping is only by request but thats not a problem for us.
Maybe u can consider about the tiles in the bathroom as they area slippery and can be dangerous esp for kids and ederly. Also can consider offering room service with more food in the menu.
such a wonderful experience staying at this place!
Response from Property: Dear Mr/Ms. Isfahani,Thank you so much for your kind and detailed review! We are absolutely thrilled to hear that you and your family had such a wonderful experience with us. It’s great to know that you enjoyed the spacious 2-bedroom suite, the convenience of parking right by your door, and of course, the pool—especially those nighttime swims! 😍We also appreciate your feedback regarding the bathroom tiles and will certainly look into making improvements to ensure safety, especially for kids and elderly guests. As for the room service menu, we will consider expanding it to offer more options in the future.We’re always striving to make every guest’s stay as comfortable and enjoyable as possible, and we’re glad to hear our team was able to contribute to that. Should you ever return, we would be delighted to welcome you back for another wonderful stay.Warmest regards,Reservation
raryaaa
Studio Suite
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
falling in love with the view 🤍 the style and room deco also very beautiful 🤍 i lock this place to be my healing place 🤍
Response from Property: Hi Ms.Thank you so much for your amazing review! We're absolutely thrilled to hear that you enjoyed every aspect of your stay, from the surroundings and amenities to the cleanliness and service. We're especially happy that you fell in love with the view and room décor—knowing that you've chosen our place as your healing spot means the world to us. We can't wait to welcome you back for more beautiful and relaxing moments!Best Regards,The Management
Zab9065
Family Suite
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 18, 2024
Our room called Mauritius Island is very well decorated & my children like it very much..The atmosphere is quite cosy.. Every room has different concept & different decoration.. Will definitely return back if we're going to Langkawi for our holiday..
6/12
Response from Property: Dear Guest,Thank you for your excellent review! We're thrilled to hear that you and your children loved the Mauritius Island room and its unique decoration. It's wonderful to know that you enjoyed the cozy atmosphere and the different concepts of each room.We look forward to welcoming you back on your next holiday in Langkawi.Best regards,The Management
Noh
Family Suite
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Very new place, ideal for families as the rooms have plenty of beds and pull out mattress. Swimming pool just outside the room. Essentially quiet place with nice clean air feeling.
Instagram worthy place esp at night with all the neon lights.
You have personal parking lot infront of your unit if you book the family size multi bedroom unit.
Bonus, there's an amazing pizza (its a small shack but the guy is trained in italy and makes a mean chili oil for your pizza crust) place very nearby and the Dream Forest is nearby also.
Definitely coming back here soon.
Response from Property: Dear Mr. Noh,Thank you for your fantastic review and perfect rating! We’re thrilled to hear that you enjoyed our new property, especially the family-friendly amenities, the convenience of the swimming pool right outside your room, and the tranquil atmosphere.We’re also glad you appreciated the Instagram-worthy moments and the nearby attractions and dining options. Your recommendation of the pizza place and Dream Forest is much appreciated.We can’t wait to welcome you back for another great stay!Best regards,The Management
Anonymous User
Studio Suite
Stayed in May 2024
Family
34 review
4.5/5
Great
Posted on May 20, 2024
The design concept is an excellent idea. Like a room with a private pool, but not. Only the room is extremely hot, the bathroom floor is quite slippery, there aren't many plug outlets, there aren't any seats to sit on outside, and the shower soap container is completely worthless because the soap does not come out precisely when you press it. The hotel does not allow for early check-in. You need to pay an additional RM100 to check in early from 12 - 3pm.
Response from Property: Dear Valued Guest, Thank you so much for your recent stay and honest review. Your comments will be share with the department concern and local council for further improvement. Looking forward to see you again. Thank You. The Hangouts Urban+Eco Team.
Guest User
Family Suite
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 30, 2024
Very clean well organized the front desk staff is very nice and helpful.
Response from Property: Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our surroundings, amenities, and service to be outstanding. It's wonderful to know that our front desk staff made a positive impression with their helpfulness and kindness.We appreciate your feedback on cleanliness and will strive to maintain and improve our standards. We look forward to welcoming you back soon.Best regards,The Management
pokish
Family Suite
Stayed in May 2024
Travel with friends
1 review
3.7/5
Posted on May 13, 2024
Overall, quite a pleasant stay. Rooms were quite clean and comfortable, like a 2 bedder condo. However the room we were in has some leakage from the ceiling during rainy days. Heard from some friends who went to the pool that it wasn't very clean. Hopefully they will clean It up soon. Won't mind going back again tho. Thank you for the stay!
Response from Property: Dear Valued Guest, Thank you so much for your recent stay and honest review. Your comments will be share with the department concern and local council for further improvement. Looking forward to see you again. Thank You. The Hangouts Urban+Eco Team.
Mohd sabri
Family Suite
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Room direct access to pool....superb.
Response from Property: Dear Mr. Mohd Sabri,Thank you for your perfect review! We're delighted that you enjoyed our surroundings, amenities, cleanliness, and service. It's great to hear that you loved the direct access to the pool from your room—what a wonderful way to enhance your stay!We hope to welcome you back for another superb experience soon.
s.nawal
Studio Suite
Stayed in May 2024
Family
23 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Terbaik..the interior of the studio was stunning with great pool n facilities..
Response from Property: Dear Valued Guest, Thank you so much for your recent stay and honest review. Your comments will be share with the department concern and local council for further improvement. Looking forward to see you again. Thank You. The Hangouts Urban+Eco Team.
Anonymous User
Studio Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Perfect place for family gateway.
Response from Property: Dear Mr./Ms.,Thank you for the perfect rating and wonderful review! We’re delighted to hear that you found our place to be the perfect family getaway. Your positive feedback on our surroundings, amenities, cleanliness, and service means a lot to us.We look forward to the opportunity to welcome you and your family back for another fantastic stay!Best regards,The Management
Fahmy
Family Suite
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Hangout Urban Eco Langkawi is an absolute gem! Nestled in the heart of Langkawi, this eco-friendly retreat offers a perfect blend of comfort, sustainability, and natural beauty. The moment you step in, you're greeted by a warm and welcoming atmosphere that instantly makes you feel at home.
The rooms are thoughtfully designed with a minimalist aesthetic, yet they don't compromise on comfort. The use of natural materials and eco-friendly practices throughout the property is commendable and adds to the overall experience. Each room is equipped with all the modern amenities you'd need for a comfortable stay, and the views of the surrounding greenery are simply breathtaking.
One of the standout features of Hangout Urban Eco Langkawi is its commitment to sustainability. From the organic toiletries to the energy-efficient lighting, every detail reflects a dedication to preserving the environment without sacrificing luxury. The staff are incredibly friendly and go out of their way to ensure you have a memorable stay. They're knowledgeable about the local area and offer great recommendations for exploring Langkawi.
The location is also a big plus – it's close enough to the main attractions, yet far enough to offer a peaceful and relaxing escape. Whether you're looking to explore the natural beauty of Langkawi or simply unwind in a serene setting, Hangout Urban Eco Langkawi is the perfect choice. I highly recommend it to anyone visiting Langkawi.
Response from Property: Hi Mr. Fahmy.Thank you so much for your outstanding review! We're absolutely delighted to hear that you had such a memorable stay at Hangout Urban Eco Langkawi. It’s wonderful to know that you appreciated our commitment to sustainability and found the atmosphere warm and welcoming. We're glad the design, amenities, and natural surroundings added to your experience, and that our team could contribute to making your stay special with their local knowledge and recommendations.Your kind words inspire us to continue our efforts in providing an eco-friendly yet luxurious retreat for our guests. We’re thrilled that our location offered you the perfect balance of relaxation and accessibility to Langkawi’s attractions.We look forward to welcoming you back on your next visit to Langkawi! Thank you for recommending us so highly.Best Regards,The Management
Anonymous User
Studio Suite
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on Feb 15, 2024
Very nice Hotel, location is not close to the downtown but close the mountain view spot.
Facilities is new and fancy.
Response from Property: Dear Sir/Madam, Thank you so much for your recent stay and honest review. Your comments will be share with the department concern and local council for further improvement. Looking forward to see you again. Thank You. The Hangouts Urban+Eco Team.
Guest User
Studio Suite
Stayed in Jun 2024
Family
2 review
4.5/5
Great
Posted on Sep 2, 2024
It good to repeat
Response from Property: Hi,Thank you for your feedback and for rating us 4.5/5! We’re thrilled to hear that you found the surroundings and cleanliness excellent. Your comments on our amenities and service are also greatly appreciated, and we'll take them into consideration to further enhance our guests' experience.We’re delighted to know that you would consider staying with us again. We look forward to welcoming you back soon!Best regards,The Management
Irvin Yio
Studio Suite
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Aug 6, 2024
It was a amazing hotel with very nice pool . Hotel staff is very friendly . Greeted us with a big smile upon reaching .
Response from Property: Dear Mr. Irvin Will,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and found our hotel amazing. We’re glad you appreciated our pool and the friendliness of our staff. It’s always our pleasure to greet our guests with a big smile and make them feel welcome.We hope to have the pleasure of welcoming you back to Hangouts Urban + Eco Langkawi soon!Warm regards,The Management
arun
Family Suite
Stayed in Jul 2024
Family
1 review
3.5/5
Posted on Jul 7, 2024
To begin with, as a family we had an amazing time with mesmerising stay (huge rooms) and cleanliness. Property was extremely good aesthetically and cozy, which is based on my kid’s (16months old) reaction immediately after opening the door . My kid just mentioned ‘wowwwww’, only word that I can understand whereas rest are gibberish.
Property is located within 15-20 mins drive from Airport and can reach other prime destinations in 30mins, I did not feel uneasy travelling from the property to different locations. However, I recommend taking the main roads which is easier and less time consuming compared to shortcuts or side roads which are narrow.
We could not use all the facilities as the kids indoor play area was closed for renovation and other entertainments like pool, fussball/football, etc., were chargeable.
I didn’t feel strange for breakfast not being included but if they wish to attract guests again then property must think of partnering with multiple hotels/cafes to serve food as there no much options near the property, which I felt is kind of a pain as I tend to laze off during vacation and would like avoid hassles. It would be much better to have something within arms length as food delivery apps do charge extra on food price and delivery.
Overall, a great place to stay with family with huge rooms and cleanliness, but suggest to rent a car to commute from the property including buying food. And, Personally I felt the property should think of some ways to attract recurring customers if they are not serving food or other luxury such as paid entertainment.
Response from Property: Dear Mr./Ms Arun, Thank you for your detailed and thoughtful review. We are delighted to hear that you and your family had an amazing and mesmerizing stay with us, and we appreciate your kind words about our spacious and clean rooms. It’s wonderful to know that your child’s reaction was so positive upon arrival.We are glad our property’s location was convenient for you, making it easy to travel to various destinations. Your advice about taking the main roads is very helpful for future guests.We apologize for the inconvenience caused by the renovation of the kids' indoor play area and the chargeable facilities like the pool and football. We understand how this might have impacted your experience, and we are working on improving these aspects.Regarding breakfast and dining options, we appreciate your suggestion to partner with nearby hotels and cafes. We are exploring ways to enhance our guests' convenience and dining experience.Thank you again for your feedback and suggestions. We hope to welcome you and your family back in the future for an even better stay.Best regards,The Management