Vaperse Hainan Clear Water Bay

Vaperse Hainan Clear Water Bay Reviews

Vaperse Hainan Clear Water Bay

No.1 Haisi Road, Yingzhou Town, Lingshui, Hainan, ChinaView Hotel Details
Vaperse Hainan Clear Water Bay
Vaperse Hainan Clear Water BayVaperse Hainan Clear Water BayVaperse Hainan Clear Water Bay
Check available rooms for your travel dates
We Price Match
1 night

Vaperse Hainan Clear Water Bay Guest Reviews

4.7/5
Outstanding
10809 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(10809)
Positive reviews(10645)
Reviews with photos/video(4365)
Perfect for kids(3361)
Great swimming pool(1292)
Has play area for children(876)
Loved the beach(864)
Close to beach(830)
Family activities available(217)
Has an infinity pool(168)
Negative reviews(164)
Guest User
Deluxe Oceanfront Room-Twin Bed
Stayed in Nov 2024
Solo travellers
36 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Very very good hotel, one of the bast in Sanya. Second year we stay there , very good service. Good beach. Breakfast is ok. Dinner one of the best and good price!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vaperse Hotel Hainan
Jack66
Premium Oceanfront Room-King Bed
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Our stay was absolute joy! The staff, rooms, restaurant, facilities, pools were all superb. I've never stayed at a hotel with friendlier, more helpful staff. Everyone from the cleaners to the reception staff would greet you with a polite "你好". Friendly staff make a huge difference!! I want to mention the Room Manager Aya who was incredibly helpful and went above and beyond to make our stay as comfortable as possible. My family and I would 100% go back. Thank you everyone at Vaperse for the wonderful experience!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vaperse Hotel Hainan
Guest User
Deluxe Oceanfront Room-King Bed
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Nov 23, 2024
We had an extremely disappointing experience at this hotel. Despite making a full payment through Trip.com at the time of reservation for 3 rooms, the hotel staff demanded another full payment upon our arrival. Even after checking out of the hotel on November 21st 2024, I have yet to receive a full refund from Trip.com, as the hotel staff had assured us. This lack of professionalism and transparency caused unnecessary stress during our stay. Furthermore, the security guard refused to let us alight at the main driveway in front of the hotel lobby to drop off our luggage, claiming that it would "block the hotel’s feng shui" as per their boss’s instructions. However, we observed many other cars and guests doing so. This left us scrambling to find an alternative while managing our heavy bags to check into the hotel. Such behaviour is not only inconsiderate but also unacceptable in a service-oriented industry. We will avoid staying at this hotel in the future.
Response from Property: Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,Vaperse Hotel Hainan
Tenuun
Swimming Pool Room - King Bed
Stayed in Dec 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 12, 2024
Nice hotel with lots of good facilities really suitable for travel with kids. But seems like designated for local travellers not foreigners.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vaperse Hotel Hainan
Guest User
Elegant Oceanfront Room-King Bed
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2023
This hotel is very big - suitable for family. My kid loves the pool and the indoor playground. The staff is very friendly. Our check in staff Eva was very helpful throughout our stay. A couple things: if you are looking for an American resort, this isn’t your place. It’s full of local people. Also there is some renovations going on currently.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vaperse Hotel Hainan
Huey Min
Deluxe Oceanfront Room-Twin Bed
Stayed in Nov 2023
Family
3 review
4.7/5
Amazing
Posted on Jan 16, 2024
Room was spacious and clean. Lots of activities for children, indoor playground was great. Staff was friendly and accommodating to our requests. We had a wonderful stay in Vaperse!
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Vaperse Hotel Hainan
Kris_B
Deluxe Oceanfront Room-Twin Bed
Stayed in Feb 2023
Family
9 review
5.0/5
Outstanding
Posted on Apr 5, 2023
Surprisingly good hotel with fair price for Hainan. Very good breakfast, nice pool for children and adults. Close to beautiful and sandy beach
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Anonymous User
Swimming Pool Room - Twin Bed
Stayed in Feb 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on May 6, 2024
good!
Response from Property: 尊敬的賓客,您好!衷心感謝您選擇海南清水灣威珀斯酒店,並抽出寶貴時間與我們分享此次入住體驗。十分榮幸獲得您對我們的好評,為賓客提供熱情周到的品質服務是我們的職責和宗旨。探索一座島,從威珀斯開始。酒店位於海南陵水,坐擁“會唱歌的沙灘”清水灣,以“深海”為靈感的設計風格,創造多層次的海洋體驗,讓您飽覽中國南海壯麗海景,盡情感受妙趣活力的海島之旅。海南清水灣威珀斯酒店祝您一切順意並期待您再次光臨。
Dongbangxiaoguizi
Deluxe Oceanfront Room-King Bed
Stayed in Feb 2025
Family
6 review
5.0/5
Outstanding
Posted on Mar 15, 2025
Facilities: 4000㎡V Park: This park is really big, with trampolines, climbing, ocean balls, naughty castles, and a paradise for children. If it is too sunny during the day, you can play in this indoor park, which is a power-consuming artifact for children. Unlimited play in the children's water castle: It is very suitable for children to play. There is also a bubble party in the afternoon. There are many children, various slides, water sprays, and it is super fun. Next to it is an infinity pool with many facilities to play. It is super complete, with electric swimming rings, floating blankets, and deep and shallow water! Water World 7000㎡: The water world does not feel very big, but the big slide is super big, comparable to the Yat Water World. Our children are too young and not fun. They prefer the children's water castle and bubble party! In addition to these entertainments, there are many facilities, tennis courts, KTV, billiards, rooftop swimming pools, and ice bars at night. Sitting in the water bar, the cool breeze blows, and drinking a little wine, the atmosphere is super great! The children at home said that this hotel is perfect, the service is good, the food is good, and there are so many fun things! 😋😋 Disadvantages: 1. The hair dryer is difficult to use, the noise is too loud, the wind is too weak, and the hair can't be dried even after a long time, so it has to be dried naturally! 2. There are too many people during breakfast... Maybe this hotel is too popular, but catching up with the breakfast rush really affects the mood, especially the various people from all over the world, with high and low quality and good and bad! The housekeeper Xiaoyan's service is very thoughtful, all kinds of inquiries + explanations are very considerate, and the replies to messages are very timely!
Original TextTranslated by Google
6/13
Response from Property: 尊敬的賓客,您好!感謝您下榻海南清水灣威珀斯酒店!很高興看到您在酒店度過了滿意的假期時光,酒店位於海南陵水,坐擁“會唱歌的沙灘”清水灣,是休閑度假優選目的地。酒店以“深海”為靈感的設計風格,創造多層次的海洋體驗,讓您飽覽中國南海壯麗海景,盡情感受妙趣活力的海島之旅。再次感謝您對酒店的喜愛及體驗分享,我們衷心期待您下次的到來,我們將一如既往為您提供賓至如歸的入住體驗!
Guest User
Deluxe Oceanfront Room-Twin Bed
Stayed in Feb 2025
Family
1 review
4.8/5
Amazing
Posted on Mar 11, 2025
This time, I took my baby to stay at Lingshui Whippers Hotel, which can be called a textbook parent-child service experience! From the warm telephone communication before check-in, the hotel housekeeper Cindy took the initiative to upgrade the preferred sea view room with washing machine, to the various detailed services such as the children's activity table and check-in guide sent in real time on WeChat after check-in, every link makes people feel the warmth of "being valued". The room we stayed in is located in the east wing of the hotel, away from the public entertainment area, and the advantage is that it is relatively quiet. The space is spacious and comfortable, which not only guarantees the children's activity space, but also does not make parents feel cramped. Because of the previous telephone communication, there are children's matching toiletries, bathrobes, children's toilet mats, footrests, and bedside guardrails are installed considerately. The hotel has a rich variety of children's entertainment projects, including children's water fortress, water world, sky infinity pool outdoors, super large V park indoors, and some paid children's amusement facilities. In addition, the parent-child activities arranged by the hotel every day are also very interesting (unfortunately, the baby was small and could not participate in the experience this time). The hotel has a designated takeaway storage point. Of course, it is also convenient to eat out. It takes 10 minutes by taxi to the Qingshui Bay Food Street. We also tried the hotel's paid seafood buffet dinner, which is relatively cost-effective. Let's talk about the shortcomings. The reviews I read online before were indeed felt in this experience. First, the mosaic at the bottom of the children's swimming pool fell off, which poses a certain safety hazard. It is recommended that the hotel repair it in time. Second, the free buffet breakfast is relatively single, especially as a parent-child hotel, there is no targeted children's meal, which is indeed a bit unexpected. In general, this stay at the Whippers Hotel was a very pleasant experience. The hotel has done an excellent job in facilities and services, fully considering the needs of parent-child travel guests, allowing our family to spend a wonderful time on this trip.
Original TextTranslated by Google
6/11
Response from Property: Dear guest, hello! Thank you for staying at Hainan Qingshui Bay Vipers Hotel and taking the time to share your experience with us. We are honored to receive your praise and look forward to your sharing more experience and feedback with us to help us continue to improve. Explore an island, start from Vipers. The hotel is located in Lingshui, Hainan, and is located in Qingshui Bay, a "singing beach". The design style inspired by the "deep sea" creates a multi-level marine experience, allowing you to enjoy the magnificent sea view of the South China Sea and enjoy the fun and vitality of the island trip. Hainan Qingshui Bay Vipers Hotel wishes you all the best and looks forward to your visit again.
Xiaoweiyaoliuliu
Swimming Pool Room - Twin Bed
Stayed in Feb 2025
Travel with friends
8 review
4.7/5
Amazing
Posted on Mar 15, 2025
This is my second time here, and I still want to talk about the service! I understand that the girl at the front desk is very busy, and maybe she just got free when I came to check in. Because she spoke softly, when she talked a lot about the check-in matters, I didn’t hear clearly, and when she needed her to say it again, the girl was impatient for a moment... The second time was to go to the buffet. The younger brother in the salmon area was so handsome, wouldn’t it be better if he smiled? 😆Although the older brother who collected the food was not as handsome as the younger brother in the salmon area, he loved to smile. He smiled several times, which made people feel that the dinner was more delicious. 😆The service standard of the dining area, please agree with the hotel manager 😊Definitely give your hotel extra points! Instead of having a private butler who sends cold messages on WeChat, it is better to pay more attention to the service standards of the on-site staff. (ps: By the way, I can't give my butler Xiao Zhang a full five stars. I think your online service is OK, but your offline service is really a little worse...) I hope I can have a different experience in the future. This time I stayed in the first-floor pool room 116. The location is good, but there is something stuck on the balcony wall, which makes people uncomfortable. I hope that the staff can be arranged to clean it regularly. The swimming pool is very clean and photogenic! The swimming pool on the 11th floor is very beautiful and you can go and play~
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻海南清水灣威珀斯酒店,並抽出寶貴時間與我們分享此次入住體驗。期待您與我們分享更多入住體驗和意見反饋,我們的完善與進步離不開每位賓客的意見與鞭策,我們定當積極對待您的反饋並認真優化,爭取以更加個性化的優質服務保障每位賓客滿意愉快的假期體驗。探索一座島,從威珀斯開始。酒店位於海南陵水,坐擁“會唱歌的沙灘”清水灣,以“深海”為靈感的設計風格,創造多層次的海洋體驗,讓您飽覽中國南海壯麗海景,盡情感受妙趣活力的海島之旅。海南清水灣威珀斯酒店祝您一切順意並期待您再次光臨。
Guest User
Garden View Family Loft Suite-Twin Bed
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 14, 2025
We stayed in a garden family duplex. Except for running around, everything else was great. The swimming pool was very close and not heated. It was still a bit cold in mid-March, but it didn't stop the kids from enjoying it. I still want to say that the children's swimming pool should be improved. Reduce the water spray. No one can open their eyes. Xiaoyan, the housekeeper, contacted us the day before we moved in. She told us the precautions for the tour and was always available. Finally, she helped us apply for a late check-out. Five-star praise.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客,您好!感謝您下榻海南清水灣威珀斯酒店!很高興看到您在酒店度過了滿意的假期時光,酒店位於海南陵水,坐擁“會唱歌的沙灘”清水灣,是休閑度假優選目的地。酒店以“深海”為靈感的設計風格,創造多層次的海洋體驗,讓您飽覽中國南海壯麗海景,盡情感受妙趣活力的海島之旅。再次感謝您對酒店的喜愛及體驗分享,我們衷心期待您下次的到來,我們將一如既往為您提供賓至如歸的入住體驗!
Guest User
Deluxe Oceanfront Room-Twin Bed
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2025
Whippers is a famous family hotel in Clearwater Bay. I don't know why there are so many negative reviews online. Maybe we didn't have too high expectations and got a lot of surprises. Thank you very much for the thoughtful arrangement of Cindy, the housekeeper. She was considerate and arranged the room on the anniversary. The room looked out to the sea, but it was a pity that the weather was gray. All the staff took the initiative to say hello, cleaned the room every day in a timely manner, and replenished the consumables in time. Almost every request was responsive. The response speed was very fast. The only shortcoming is that the public beach should not belong to the hotel. The beach chairs need to be charged for seating, and the attitude of the beach sellers is too bad. It is recommended that the hotel bring something to cushion or sit directly on the beach. The beach sand is super fine and soft, much finer than that of Yalong Bay. I have lived in MGM for several years and thought about changing a place to walk my baby. I didn't expect it to be good. I left my mobile phone in the lobby before leaving. The staff was serious and responsible and confirmed it again and again before letting me take it away. It was great! Thanks to every staff member I met. It put a perfect end to this vacation. Recommended~
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您下榻海南清水灣威珀斯酒店,並抽出寶貴時間與我們分享此次入住體驗。十分榮幸獲得您對我們的好評,期待您與我們分享更多入住體驗和意見反饋,以幫助我們不斷進步和提高。探索一座島,從威珀斯開始。酒店位於海南陵水,坐擁“會唱歌的沙灘”清水灣,以“深海”為靈感的設計風格,創造多層次的海洋體驗,讓您飽覽中國南海壯麗海景,盡情感受妙趣活力的海島之旅。海南清水灣威珀斯酒店祝您一切順意並期待您再次光臨。
Guest User
Premium Grand Oceanfront Room- King Bed
Stayed in Feb 2025
Family
5 review
5.0/5
Outstanding
Posted on Mar 14, 2025
Second stay in one year. The location is really good, I think it is more convenient than Wanning. Yingzhou Town is very close, the food is very good. The sea view is really excellent, and the weather was very good during the few days of stay. Although it can't be compared with the summer, it's also good to see different scenery. However, the sea breeze is really strong and it gives me a headache. I will continue to choose it in the second half of the year.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好,感謝您選擇海南清水灣威珀斯酒店,為您奉上賓至如歸的服務是我們的榮幸。非常感謝您對我們酒店如此青睞與喜愛,前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈!很高興獲悉酒店的環境及酒店員工貼心周到的服務得到了您的認可和喜愛,酒店將始終如一地致力於為每一位賓客帶來細緻入微的温馨服務。酒店周邊有三大商圈,東榕環球美食、碧樂時光、英州鎮,可滿足賓客對特色美食和日常消費的需求。誠摯期待您的再次光臨,以便我們為您帶來更加貼心細緻的服務。祝您生活愉快。
Guest User
Swimming Pool Room - Twin Bed
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 10, 2025
When traveling with children, we specially chose Whippers. The service of the butler Xiao Zhang is very good. It is really satisfied when we ask for something. There is not enough water in the room and someone will bring it to us quickly. The butler Xiao Zhang also applied for a paddle board for us to play. There are also baby supplies in the room. The room type is also very good. I will come back to play if I have the chance in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for choosing Hainan Qingshui Bay Whippers Hotel and giving us a five-star rating. We are honored to know that you like the hotel and praise the staff's service. The hotel has been committed to bringing every guest a home-like experience. There are abundant scenic spots around the hotel, including the fun and lively Nanwan Monkey Island, the fresh and romantic Daidai Island, the rainforest-style Yanoda, and the coconut field ancient village with Li and Miao culture, adding new ways to play for your island trip. We sincerely look forward to your next visit, and we will continue to provide you with a home-away-from-home experience!