Hampton by Hilton Hotels in Liverpool

I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.

This is my second time living in this hostel but was in a room of 4 beds this time. The staff is nice and need to bring me to the room everytime as no door card key was given. There is a cabinet in the bed and can put a small luggage in it. You can bring a lock to lock the cabinet. The water is hit enough and the bed is good to sleep. But the sleeping quality depends on how your neighbors sleep. Can't complain at this price. Very good location as many restaurants, bars and Liverpool Lime station nearby

Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.

Nice breezy walk over at the dock, not too far from OneLiverpool, the shopping and easy access to find food. Staff is moderately friendly. In room amenities is of average but the basic is there. Was disappointed that my in room safe were not functioning. WiFi connection is good, never disappoint me as this is one important factor that I believe is for everyone in this era. Overall, value stay and would recommend if anyone looking for stay.

Great hotel, even better location in walking distance to shops bars restaurants docks ect.. was at front the hotel on 3rd floor only gripe is that the Celtic bar was open till 4 am with the loud music so we didn't get much sleep till gone 4!

First of all the location is fantastic, looks vintage on the appearance. We also got the early check in when our room is available. However, the cleanliness for the room is awful, and the painting in the room is faded away. bedsheet is very old.

Great hotel in an excellent location behind lime Street station. Staff on check-in were extremely helpful and friendly as were all the other staff members. Rooms are clean and the beds comfortable, the shower was powerful and hot and the bath big. English Breakfast was delicious although not the biggest buffet the quality was amazing .The room could do with a fridge but aside from that everything was perfect for us and we will definitely be back again

I really liked this place and I’d go back again when in Liverpool. The room was a decent size with a well-equipped kitchen area. Staff were pleasant. It is on a bit of a back street but really close to the waterfront and to James Street station. Only thing I didn’t like was the elevator. It made some very scary noises.