Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Nov 24, 2025|Room Duet
Guest UserClose to center of everything. Room was cold, we should have gone to reception to find out the problem but it was late. I’m sure they would have sorted it.
Clean room and bathroom.
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Price per night from:RUB 4,033
Posted on Nov 16, 2025|Studio
Guest UserBrilliant central location. Really friendly reception staff. The room was spacious and well appointed. The additional microwave with dishwasher and fridge freezer were really useful. Nice hot shower, bit on the small side. I didn't eat at the hotel so I can't comment. The gym was more than adequate. Short walk to the docks or in to the city centre. Will definitely stay again.
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Price per night from:RUB 5,867
Posted on Feb 19, 2026|Accessible Queen Room
Guest UserWe had a great time. Good location, even better staff. All of them were helpful and hospitable. Highly recommend. The breakfast spread was nice too
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Price per night from:RUB 5,679
Posted on Nov 14, 2025
Guest User
Wonderful helpful staff, a lovely apartment overlooking the water and next door to the M&S arena.
Chloe was outstanding in her job by being caring and helpful.
Will definitely stay again👍
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Price per night from:RUB 5,679
Posted on Jul 30, 2025
Anonymous User
A pleasant stay, everything was clean, apart from someones leftover clothes in a drawer, but for the price its really not that bad. Because of the deposit system they have I did take pictures as soon as I got into my room just incase, but i didnt end up having any issues with this.
The location from the city centre is a little far in terms of walking but there are bus stops nearby which arent too expensive. The walls are a bit thin so i could hear a bit of noise from downstairs however i didnt really mind it. The room TV was also great and although we didnt need to use it, I appreciate that a fan was provided for us in the room.
Breakfast was also fine. Not many hot options for those who are looking for a cooked breakfast buffet style service, but there is toast tea and coffee, alsong with cereals, youghurts and fruits and cold cuts of ham and cheese.
Staff were friendly too, overall an unproblematic experience and a pleasant stay overnight for me
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Price per night from:RUB 4,245
Posted on Feb 2, 2026
Anonymous User
Room was smaller than expected as it looked bigger online however this wasn’t an issue as we only needed a bed and bathroom for the night. The bathroom was very clean and spacious.
There was no iron in the room but a laundry room was directed to us downstairs in the basement which was helpful.
The only disadvantage I faced during my stay was disturbance from other occupants of my floor coming back after a night out. I could hear laughing, talking and doors slamming. If you’re a light sleeper then I would not recommend!
Despite that, the service and customer service was fab and I couldn’t not fault it. Thank you for having us!
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Price per night from:RUB 1,881
Posted on Aug 13, 2025
Jay-Pee
My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience
Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience.
The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep!
I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived.
The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city.
What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking.
The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place.
Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank.
**Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.
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Price per night from:RUB 4,691
Posted on Oct 14, 2025
Guest User
The Crowne Plaza Liverpool Airport was clean throughout, very comfortable bedrooms (We had a double bed in one room 003 and 2 doubles in another 049). Staff were very friendly and helpful.
Food: We had food in the restaurant area on the first night. 2 of us opted for the tuna and one for the ribeye steak. The steak was beautiful. The tuna had to go back for extra cooking as they were both still swimming. Apparently there was an ‘agency chef’ in the kitchen. Tuna was very tasty when we got it back.
We would all definitely stay again the next time we visit Liverpool.
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Price per night from:RUB 4,503
Posted on Jun 23, 2022
Vadim Zahharov
Place was exactly as advertised. Staff is very friendly and helpful. Definitely worth staying if your trip is short.
As for downsides, hostel has limited number of bathrooms and showers - this can cause issues if you have to leave quickly. The ventilation in rooms is basically non-existent, and rooms house up to 10 people, so I’ll leave the air quality to your imagination. Sound isolation is not great, so if somebody has a good time in the kitchen you’ll going to hear that. Bring earplugs if you are light sleeper. Cleanliness is subjective, I’m not that picky, but having crumbs in my bed was disconcerting. Some sinks have filters with hair in them. Haven’t seen anything that would be actually harmful like mold or hygiene products, so that is good.
Location is good. Liverpool is not that big and you’ll get to city centre in under an hour even with most leisurely pace. Do visit the cathedral on your way there. I haven’t seen any shops in immediate vicinity though, but I didn’t need them, so maybe you find some if you look. Bus stop for airport is fairly close, so that is a plus as well.
Overall, this is a hostel. You can sleep there, store your stuff and maybe have a chat with interesting people. Price is fair for experience.
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Price per night from:RUB 2,787