The Waldorf Hilton, London

Absolutely fantastic hotel. The service was outstanding throughout our stay. Our check-in experience was quick and easy and Tyrone was brilliant. He ensured we knew everything we needed to know for our stay and made it a really positive experience for us. The staff were all very friendly and overall I would definitely stay here again.

Lovely hotel in a strategic location. The staff was helpful and the check in & check out were really easy. The room was cozy and clean. The food at the restaurant is also delicious!

Staff at The Waldorf are incredibly attentive to any / all needs. I asked for a later checkout and plates for food early in the morning after a night out and they accommodated that for us. The hotel is placed in a prime location, just a stones throw from Covent Garden and about 28-30 minutes walk from Regent Street. The hotel is only accessible by key card after hours; to ensure guest safety. Amenities in the room included an iron and board, kettle, drinking glasses and coffee / tea cups. The shower had fixed shampoo, conditioner and soap dispensers. The mini bar was fairly priced for central London, but hadn't been cleaned (hence the slightly lower score on cleanliness). The air conditioning dried my throat out throughout the night, but turns off automatically if the window is open, so had to deal with that / just had water next to the bed throughout the night. The downstairs bar had a great atmosphere and boasts a large menu. Great for a late nightcap. Overall the experience was great. Our Queen room cost £179.00 for the night (excluding breakfast). I was offered two forms of upgrades. A larger Queen Room with breakfast included was only an extra £40.00, and a Kings Suite with access to the executive lounge and breakfast was £80.00 extra.

Very friendly staff. Good location. Didn’t get room cleaned after one night which was a bit strange.

Air conditioning in room wasn’t working put a fan in but it just kept the room so hot all the shampoo and conditioners in bathroom empty no hair dryer room was average for a 5 star hotel

It is wonderful hotel neer to King’s collage