Novotel London Excel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in London
Novotel London Excel
Royal Victoria Dock, 7 Western Gateway, Newham, London, E16 1AA
Show on map
We Price Match

Last booked 23 hrs ago












Amenities
Sauna
Fitness Room
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
The Novotel London ExCel is the closest hotel to the ExCel Exhibition Centre, a perfect choice for making the most of a visit to the venue. Whether you're staying in London for business or leisure, the hotel is a comfortable and convenient Southeastern base. The O2 Arena and Canary Wharf are nearby, while plenty of transport links make getting around a breeze. Explore the local area or enjoy beautiful views of Victoria Dock from the terrace at Upper Deck, our casual restaurant and bar.
Show more
8.4/10
Perfect location for families! Great customer service.
Will definitely be returning
All 87 reviews
Surroundings
Metro: Canning Town
(1.7 km)
Metro: West Ham
(3.0 km)
Airport: London City Airport
(3.6 km)
Airport: Heathrow Airport
(39.6 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

3
Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Refrigerator
TV
Private Toilet
220V Socket
Check Availability

10
Executive Premium Room
1 Queen bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Check Availability

5
Superior Queen Room with Sofa
1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Check Availability

8
Standard Twin Room
2 Single bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Check Availability

5
Standard Queen Room
1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Check Availability

3
Standard Queen Room with Sofa
1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Check Availability

1
Accessible Queen Room
1 Queen bed
Has window
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Check Availability
Hide Room Types
Guest Reviews
8.4/10
Very Good
87 reviews

- Cleanliness8.5
- Amenities8.1
- Location8.8
- Service8.3
Average for similar properties in London

AI Summary
Convenient location near transport and dining. Awesome, friendly staff provide excellent service. New, clean facilities with great TV options, offering value for money.

GeeMuls
April 28, 2025
Perfect location for families! Great customer service.
Will definitely be returning

Guest User
July 25, 2025
Absolutely disgusting, horrible/terrible, whatever words you can think of you can use use and describe it. This hotel, claimed to be a 4 star hotel but it's hygiene raises serious questions. The toilet sink is so dirty and smelly, and all surrounding has never been cleaned.
This hotel even allow dogs to sleep in the hotel rooms, this is really not for human to stay but for animals.
There is also a dog bowl next to the sofa.DO NOT COME TO THIS HOTEL.

Guest User
April 11, 2025
Enjoyed are stay lovely view definitely go back

Guest User
July 17, 2025
Lovely modern, clean hotel. Staff were very friendly. Only a 3 - 4 minute walk to the cable car that takes you over to the O2.

Guest User
July 12, 2025
Location is very calm & few minutes walking from underground. Breakfast is super. The pillows are uncomfortable!!

Anonymous User
May 20, 2025
I booked this hotel because they said they have sauna and steam. However, I did not give them the full mark because the sauna and steam was a joke. First of all, the whole floor was smelly with the steam and sauna rooms very cold. We went to the reception and reported. The staff at the reception came to the floor with us and she couldn't stay for one minute because the smell was really very bad. She apologised and said she'll get the cleaners to clean the whole floor and she'll come and notify us so that we can go and use the facilities. We waited for over four hours but the staff did not come so we went out. On our return, after our dinner, we went to the reception and complained to another staff as the original staff we spoke to wasn't there. In the end, the floor was cleaned and we're now ready to use the sauna and steam, they have put it on, they said. However, on getting there, one good thing was that the whole floor was no longer smelly but the steam room was not functional, it was very cold there. Now we left there and went to the sauna room and met three women sitting there very disappointed as we were. They said they have been pouring buckets of water to generate some heat from the sauna and the whole floor was full of water due to leak. What a joke! There was no heat coming from the sauna. We left very disappointed, it was my birthday and I was looking for a hotel with sauna and steam so I could chill out and relax on my birthday. Novotel did not make it to happen for me and I was sad and disappointed. I felt Novotel spoiled my birthday for me but I scored them 4 out of 5 because I'm not cruel.

Guest User
October 30, 2024
Excellent location , comfortable bed and friendly helpful staff, the breakfast leaves a lot to be desired, there is no cutlery, by the time you get them your food gets cold, you have to wait for everything and if you leave your table to get something from the buffet on your way back your table already cleared and the chair is taken, it's a complete chaos

Guest User
April 21, 2025
Never nice and clean , very comfortable bed had a brilliant sleep. Very happy with are stay here
Services & Amenities
Most popular business facilities
Sauna
Fitness Room
Private parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Secretarial Services
Multi-Function Room
Wi-Fi in Public Areas

Fitness Room

Bar

Restaurant

Meeting Room

Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £25.00 Daily. Reservation not possible
Private parking
Additional charge
Car charging facilities
Transportation
Taxi booking service
Business Services
Multi-Function Room
Secretarial Services
Fax/Copying Service
Additional charge
Audio Visual Equipment
Meeting Room
Additional charge
Front Desk Services
24-Hour Front Desk
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages Spoken
English
Polish
Hungarian
Italian
Spanish
Food & Drink
Halal meals provided
Bar
Alcohol-Free Rooms (On Request)
Lobby Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Health & Wellness
Sailing
Off-site
Fitness Room
Sauna
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Assistive Listening Devices
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Alarm
Fire Extinguisher
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:£18.10 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All
Property Description
- Opened: 2004
- Number of Rooms: 258
The Novotel London ExCel is the closest hotel to the ExCel Exhibition Centre, a perfect choice for making the most of a visit to the venue. Whether you're staying in London for business or leisure, the hotel is a comfortable and convenient Southeastern base. The O2 Arena and Canary Wharf are nearby, while plenty of transport links make getting around a breeze. Explore the local area or enjoy beautiful views of Victoria Dock from the terrace at Upper Deck, our casual restaurant and bar.
Frequently Asked Questions
What are some things to do near Novotel London Excel?
You can visit the following landmarks near Novotel London Excel: Royal Victoria Dock Footbridge, 210m from your search (straight-line distance). What are some things to do near Novotel London Excel?
Are pets allowed at Novotel London Excel?
Yes, Novotel London Excel is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Novotel London Excel?
What are the check-in and check-out times at Novotel London Excel?
The check-in time at Novotel London Excel is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Novotel London Excel?
Which airport is closest to Novotel London Excel?
London City Airport is the closest airport to Novotel London Excel, and it is about 11 mins from hotel by car (3.6 km).Which airport is closest to Novotel London Excel?
How much does it cost to stay at Novotel London Excel?
Prices at Novotel London Excel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Novotel London Excel?
About This Property
Nearest Airport | London City Airport |
---|---|
Distance to Airport | 3.61KM |
Nearest Train Station | Royal Victoria Station |
Distance to Train Station | 0.51KM |
Nearest Metro Station | Canning Town |
Distance to Metro Station | 1.7KM |
Average Price From | GBP198 |
Hotel Star Rating | 4 |