Novotel London Excel
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1 night
1 room, 2 adults, 0 children
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Novotel London Excel

Royal Victoria Dock, 7 Western Gateway, Newham, London, E16 1AA
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We Price Match
hotel overview picture
Last booked 23 hrs ago
Highlights
Varied breakfast
Lots to do
Cozy rooms
Ideal location
Pets welcome
Amenities
Sauna
Fitness Room
Private parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
The Novotel London ExCel is the closest hotel to the ExCel Exhibition Centre, a perfect choice for making the most of a visit to the venue. Whether you're staying in London for business or leisure, the hotel is a comfortable and convenient Southeastern base. The O2 Arena and Canary Wharf are nearby, while plenty of transport links make getting around a breeze. Explore the local area or enjoy beautiful views of Victoria Dock from the terrace at Upper Deck, our casual restaurant and bar.
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8.4/10
Very Good
Perfect location for families! Great customer service. Will definitely be returning
All 87 reviews
Surroundings
Metro: Canning Town
(1.7 km)
Metro: West Ham
(3.0 km)
Airport: London City Airport
(3.6 km)
Airport: Heathrow Airport
(39.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Suite
3

Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Refrigerator
TV
Private Toilet
220V Socket
Room Details
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Executive Premium Room
10

Executive Premium Room

1 Queen bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Superior Queen Room with Sofa
5

Superior Queen Room with Sofa

1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Room Details
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Standard Twin Room
8

Standard Twin Room

2 Single bed
Has window
Non-smoking
Private Bathroom
Refrigerator
Minibar
TV
Room Details
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Standard Queen Room
5

Standard Queen Room

1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Room Details
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Standard Queen Room with Sofa
3

Standard Queen Room with Sofa

1 Queen bed
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Room Details
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Accessible Queen Room
1

Accessible Queen Room

1 Queen bed
Has window
Non-smoking
Private Bathroom
Refrigerator
TV
Private Toilet
Room Details
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Guest Reviews

8.4/10
Very Good
87 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.1
  • Location8.8
  • Service8.3
Average for similar properties in London
Most Mentioned
AI Summary
Convenient location near transport and dining. Awesome, friendly staff provide excellent service. New, clean facilities with great TV options, offering value for money.
G‍e‍e‍M‍u‍l‍s
April 28, 2025
Perfect location for families! Great customer service. Will definitely be returning
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
Absolutely disgusting, horrible/terrible, whatever words you can think of you can use use and describe it. This hotel, claimed to be a 4 star hotel but it's hygiene raises serious questions. The toilet sink is so dirty and smelly, and all surrounding has never been cleaned. This hotel even allow dogs to sleep in the hotel rooms, this is really not for human to stay but for animals. There is also a dog bowl next to the sofa.DO NOT COME TO THIS HOTEL.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 11, 2025
Enjoyed are stay lovely view definitely go back
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Lovely modern, clean hotel. Staff were very friendly. Only a 3 - 4 minute walk to the cable car that takes you over to the O2.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 12, 2025
Location is very calm & few minutes walking from underground. Breakfast is super. The pillows are uncomfortable!!
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 20, 2025
I booked this hotel because they said they have sauna and steam. However, I did not give them the full mark because the sauna and steam was a joke. First of all, the whole floor was smelly with the steam and sauna rooms very cold. We went to the reception and reported. The staff at the reception came to the floor with us and she couldn't stay for one minute because the smell was really very bad. She apologised and said she'll get the cleaners to clean the whole floor and she'll come and notify us so that we can go and use the facilities. We waited for over four hours but the staff did not come so we went out. On our return, after our dinner, we went to the reception and complained to another staff as the original staff we spoke to wasn't there. In the end, the floor was cleaned and we're now ready to use the sauna and steam, they have put it on, they said. However, on getting there, one good thing was that the whole floor was no longer smelly but the steam room was not functional, it was very cold there. Now we left there and went to the sauna room and met three women sitting there very disappointed as we were. They said they have been pouring buckets of water to generate some heat from the sauna and the whole floor was full of water due to leak. What a joke! There was no heat coming from the sauna. We left very disappointed, it was my birthday and I was looking for a hotel with sauna and steam so I could chill out and relax on my birthday. Novotel did not make it to happen for me and I was sad and disappointed. I felt Novotel spoiled my birthday for me but I scored them 4 out of 5 because I'm not cruel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 30, 2024
Excellent location , comfortable bed and friendly helpful staff, the breakfast leaves a lot to be desired, there is no cutlery, by the time you get them your food gets cold, you have to wait for everything and if you leave your table to get something from the buffet on your way back your table already cleared and the chair is taken, it's a complete chaos
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 21, 2025
Never nice and clean , very comfortable bed had a brilliant sleep. Very happy with are stay here

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £25.00 Daily. Reservation not possible
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:£18.10 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2004
  • Number of Rooms: 258
The Novotel London ExCel is the closest hotel to the ExCel Exhibition Centre, a perfect choice for making the most of a visit to the venue. Whether you're staying in London for business or leisure, the hotel is a comfortable and convenient Southeastern base. The O2 Arena and Canary Wharf are nearby, while plenty of transport links make getting around a breeze. Explore the local area or enjoy beautiful views of Victoria Dock from the terrace at Upper Deck, our casual restaurant and bar.

Frequently Asked Questions

What are some things to do near Novotel London Excel?

You can visit the following landmarks near Novotel London Excel: Royal Victoria Dock Footbridge, 210m from your search (straight-line distance).

Are pets allowed at Novotel London Excel?

Yes, Novotel London Excel is a pet-friendly hotel, but it is best to call ahead to confirm.

What are the check-in and check-out times at Novotel London Excel?

The check-in time at Novotel London Excel is 15:00 and the check-out time is 12:00.

Which airport is closest to Novotel London Excel?

London City Airport is the closest airport to Novotel London Excel, and it is about 11 mins from hotel by car (3.6 km).

How much does it cost to stay at Novotel London Excel?

Prices at Novotel London Excel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest AirportLondon City Airport
Distance to Airport3.61KM
Nearest Train StationRoyal Victoria Station
Distance to Train Station0.51KM
Nearest Metro StationCanning Town
Distance to Metro Station1.7KM
Average Price FromGBP198
Hotel Star Rating4