Jumeirah Carlton Tower London

This 5* luxury hotel is incredible, I loved every single moment of my stay at Jumeirah Carlton Tower. 3 minutes walking from Knightsbridge, one of the most exclusive area in the city Centre. The hotel is gorgeous - loved the hall, the Peak, the Talise Spa and the Fitness Centre is the most beautiful I have ever seen. My room at the 17th floor was spacious and beautiful, loved the style and the personalized welcome amenities in room at the arrival. Staff goes above and beyond - high level standards in all outlets. Great Reception, great room service and in room dining experience, great stewarding and doorman, you can clearly see that there is an amazing atmosphere and a great leader leading the Team. Great staff at the Peak where is the best place to have a quick and fast breakfast overlooking the Codogan Gardens. I felt recognized in every single moment - huge thanks for making my stay memorable. I highly recommend Jumeirah Carlton Tower to everyone!!

i like hotel envelopment, services, every staff who stand at the reception area event at the front door of hotel. Always give us a smile and say hello every time they meet us. Breakfast are very fresh fruit, one kind of bakery on top is the green coconut is very delicious ( i don't how to call) it always serves every time when I check in the hotel) Room is very beautiful decoration & clean, furniture always looks new.

What an incredible stay we had. This will be our go-to hotel to stay at in London from now on. Everything was perfect, from the polite and helpful staff, to the comfortable rooms, this hotel exceeded our expectations. Location was excellent, with everything nearby. The team even went as far as customising my initials on the slippers in the room. Every little detail matters. Highly recommend this hotel. Special thank you to Boris from the LMA restaurant and Margarita/Roberto from reception.

We had a wonderful stay at this fantastic hotel. The family suite we booked was spacious and comfortably accommodated everyone. The balcony overlooking the gardens was a lovely spot to wake up to each morning. The service was exceptional, particularly the attentive porters and knowledgeable concierge. Each room was elegantly decorated with thoughtful and high-quality amenities. This undoubtedly stands as the best London hotel we’ve ever stayed in. One suggestion for improvement would be to enhance the breakfast service. It was quite chaotic, and the staff seemed generally uninformed and unsure of their duties, except for one older gentleman. Additionally, the afternoon tea was enjoyable, but the ambiance could be improved. The lounge often feels like a social gathering place rather than a dedicated tea room. Despite these minor issues, I highly recommend this hotel for a fantastic stay in London.

Excellent service especially from Carlo the chauffeur who went out of his way to take us to our destination, it completed a good stay. He was courteous and friendly, went out of his way to help us and it was a wonderful, comfortable ride. Thank you.