Charlotte Street Hotel, Firmdale Hotels
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
Charlotte Street Hotel, Firmdale Hotels
No.11 of Instagrammable Hotels in London
15-17 Charlotte St, Westminster, London, W1T 1RJ
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We Price Match
Highlights
Excellent service
Ideal location
Delicious breakfast
Sparkling clean
Lots to doAmenities
Massage Room
Fitness Room
Public parking
Bar
Restaurant
Meeting Room
Multi-Function Room
Babysitting Services
All Amenities
Property Description
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
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9.3/10
GreatCleanliness9.3
Amenities9.3
Location9.3
Service9.2
All 68 Reviews
Surroundings
Metro: Goodge Street
(340m)
Metro: Tottenham Court Road
(430m)
Airport: London City Airport
(15.5 km)
Airport: Heathrow Airport
(28.2 km)
Train: Euston Railway Station
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
One-Bedroom Woolf King Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
1
One-Bedroom Woolf Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
Toothpaste
In-room Wi-Fi
Check Availability
2
Penthouse Suite
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
Toothpaste
In-room Wi-Fi
Check Availability
9
Superior Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
10
Deluxe Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Check Availability
Superior Loft Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Wardrobe
Check Availability
6
Luxury Room
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
3
Luxury Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Private Bathroom
Bathtub
Minibar
TV
Check Availability
2
Loft Suite
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
Toothpaste
In-room Wi-Fi
Check Availability
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
24-Hour Hot Water
Toothpaste
In-room Wi-Fi
Check Availability
8
Loft Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
6
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
5
King Penthouse Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
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Guest Reviews
9.3/10
Great
68 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service9.2
Average for similar properties in London
AI Summary
The staff excels in efficiency, friendliness, and attentiveness. Guests appreciate the excellent breakfast options and cleanliness. The location is ideal for exploring the city, with stylish, quiet, and comfortable rooms.
Guest User
November 21, 2024
The hotel is small, with a good location, very good hygiene, average service, and the price is the price of a local luxury hotel, about 6,000 per night. The room is poorly soundproofed, the floor is very thin, the wooden floor is carpeted, and if you walk upstairs at night, the ceiling light in the room will shake.
Original TextTranslation provided by Google
Jane R
April 4, 2025
Still loving this hotel, its location, its staff, its rooms and the care that the reception staff take to ensure your stay is lovely. I had an issue with noise on our first night from a banging door ( obviously husband slept through it) but they resolved the issue the next day and moved us to a nicer ( quieter room) We have been times over the years for our kids birthdays and it just feels so special when we arrive. I love the view from the windows of the little restaurants and pubs, I really like the restaurant in the hotel ( fish cakes , a glass of rose and a pudding are the perfect start to the weekend ) Just lovely and we appreciate the escape from the busy city after wandering the shops or galleries for hours .
Guest User
March 25, 2025
The Charlotte Street Hotel was magnificent! I loved it from the moment we checked in. The staff was kind and helpful upon arrival and allowed for an early check-in after an overnight flight. The room was decorated flawlessly! I loved every bit of it! The location was perfect-situated on a quiet street off of many busier streets. The cafe in the hotel was delicious as well and they even had a dedicated gluten free fryer so that I was able to enjoy French fries. I would definitely stay here again and would recommend to anyone traveling to London!
Guest User
March 22, 2025
Great hotel in a great location. My room was quite confortable. The restaurant on the first floor is very good and can get very busy. I loved how it was walking distance to so much--especially West End shows. There are also a multitude of amazing restaurants in the area.
Guest User
February 6, 2025
Ego ahead of service,. Maybe too many males. Complaint about the quality of the wine shrugged off. Obviously suffers from popularity overload. But come on, it is possible to be attentive as well as cool. Most of the bar staff were very attentive.
Guest User
January 1, 2025
It was a wonderful stay, the location was great, the staff were friendly and the food was fresh, the only downside was that the room seemed a little dated and could use a refresh, other than that our visit was fantastic, I would definitely stay again on my next visit to london.
Billy T
December 25, 2024
Went for Christmas lunch at £150 per head and was expecting alot better. Starter (soup) very nice. Main (beef) had to be sent back as it was cold. Beef tasteless. Sweet (xmas pud) served on cold plates. Had much better for alot less. Basic school boy errors.
Guest User
September 30, 2024
My sister and I had a wonderful stay at the Charlotte Street Hotel! The rooms are gorgeous and the staff amazing - Ola and Dominic in particular took great care of us. The location provides easy access for tube stations, food and shopping. I recommend very highly and can't wait to go back for another visit!!
Services & Amenities
Most popular business facilities
Massage Room
Fitness Room
Public parking
Additional charge
Bar
Restaurant
Meeting Room
Additional charge
Multi-Function Room
Babysitting Services
Additional charge
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, £66.00 Daily. Reservation needed.
Public parking
Additional charge
Valet Parking
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
Currency Exchange
Luggage Storage
Wake-Up Call
Concierge Service
24-Hour Front Desk
Languages Spoken
French
Polish
Food & Drink
Bar
Room Service
Alcohol-Free Rooms (On Request)
Halal meals provided
Off-site
Public Areas
Elevator
No Smoking in Public Areas
Health & Wellness
Fitness Room
Massage Room
Beauty and Makeup
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Assistive Listening Devices
Stair-Free Property Entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Set menu:£28.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2000
- Renovated: 2014
- Number of Rooms: 52
With a stay at Charlotte Street Hotel, Firmdale Hotels, you'll be centrally located in London, just a 3-minute walk from Tottenham Court Road and 10 minutes by foot from The British Museum. This family-friendly hotel is 0.6 mi (1 km) from Leicester Square and 0.7 mi (1.2 km) from Oxford Street.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Oscar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Make yourself at home in one of the 52 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.