Great Windmill St, Westminster, London, W1D 7DH, United KingdomView Hotel Details
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Zedwell Piccadilly Circus Guest Reviews
3.9/5
Good
323 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities3.3
Service3.8
Cleanliness4.1
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All reviews(323)
Positive reviews(281)
Reviews with photos/video(54)
Awesome stay(50)
Clean and tidy(47)
Amenities lacking(29)
Convenient location(29)
Easy to get around(22)
Located in the city centre(19)
Luggage delivery service(14)
Great value for money(11)
Negative reviews(42)
Guest User
Cocoon 2
Stayed in Feb 2025
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Great location, clean but minimum facilities. Make sure to bring your own hair dryer as it's not equipped in the room.
Located in the center of town, tourist sites are within walking distance.
Ariyan22
Cocoon 2
Stayed in Nov 2024
Couples
3 review
3.0/5
Posted on Mar 7, 2025
Great Location right in the center of Piccadilly circus ( Central London) if you book this hotel it's easy access to all parts of London attractions 10ft from the Piccadilly circus underground.
The hotel will charge for keeping your luggages extra time upon your check out so mindful about it.. Rooms are clean and nice. Amenities are average. Overall a good place to stay if you are looking to stay around central London
Guest User
Cocoon 2
Stayed in Mar 2025
Family
1 review
4.7/5
Amazing
Posted on Apr 5, 2025
The hotel was a great price here on trip.com, it was an amazing location being 5min walk to picadilly station, 5min to Chinatown and 5min to Leicester square. The hotel was super clean! Their cafe, bathrooms and foyer never too busy always clean and staff super friendly. The room despite no windows felt welcoming and was also very clean. Loved the water pressure of the shower.
Staff were always friendly and even my son commented on how smiley and kind they were :) the luggage storage service is such a plus but would have liked the additional cost of this to be clearer in trip.com as I thought this was included in our booking. Did miss having a kettle in my bedroom with tea, milk coffee but the rooms are not large enough to have this safely there.
Guest User
Cocoon 2
Stayed in Mar 2025
Couples
1 review
2.0/5
Posted on Apr 3, 2025
The room was very very small and the toilet was stinking. It's not worth spending that price for that small room. There are not even door mates in the washroom. When you take the bath the water flows towards the bed as there is no door or stopper. It's very annoying. Not satisfied at all
Pei Jiun
Cocoon 3
Stayed in Aug 2024
Travel with friends
1 review
3.7/5
Posted on Nov 5, 2024
Location is superb convenience. Twin room saiz is too small & narrow when my friend & i have two big & two 22’inch trolley saiz bags. Bath room water circulation has to improve, after bath water will spread into bedroom.
KATRIEN HENDRIKA A
Cocoon 2
Stayed in Aug 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The hotel was very conveniently located, near the underground tube station. The room was clean. I will stay here again!
Guest User
Cocoon 2
Stayed in Jul 2024
Solo travellers
5 review
3.0/5
Posted on Oct 19, 2024
Very close to many touristic locations. Very convenient! Mostly walking distance to many beautiful touristic destinations.
Sapphirex
Cocoon 3
Stayed in Jul 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Aug 25, 2024
Zedwell Piccadilly offers a cozy environment for a short layover in London. The hotel is situated near Regent St. where much shopping can be done. Access to the Tube is easy with the station located within 3 mins walking distance. Additionally, the hotel is guarded with security so you could reside in peace and security.
My only dissatisfaction was the keycards. During my 3D2N stay, I had to reset the keycards for my friends and I 3 times, much to my annoyance. The staff were understanding however, and patiently resets it every time.
Other pointers to note:
- Breakfast at the hotel is quite limited, offering mainly a croissant, granola bars, and coffee. If you are looking for a heavier meal, feel free to explore the surrounding cafes. One i could recommend within 5 mins walking distance is Caffe Concerto (shown in pic)
- Storage of luggage is not free, costing you 15 pounds per piece of luggage
Guest User
Cocoon 2
Stayed in Jan 2025
Travel with friends
1 review
1.0/5
Posted on Feb 18, 2025
We stayed for one night at the hotel on 16/2 to 17/2. During our shower, we have heard commotion outside, but as we are unable to hear clearly with music play and both naked, we responded delayed, only noticing the door closing suddenly (which means it opened during our shower). We lock the doors immediately fearing for the risk this presents. There are follow ups on heavy knocking on the door. We wondered if they were our friends who also at the hotel, we asked, but no respond, only heavy knocking on the door. After a few mins, it is finally silent and when we finished our shower, we got our friends who are at a different floor to find reception (calling reception on the phone only leads to voice mail). There was a search on the floor and review of the CCTV, could not find this mysterious figure. Only in further questioning that it is revealed apparently the steam set off the smoke alarm (which is unusual as we already have the bathroom door closed), and someone came to check. However, as we question the person at reception (me at the phone as I was worried for the safety outside our room, and only our friends still at reception) why couldn’t they have announced their presence plus asking for our safety with communication, rather than knocking without a way for us to verify their identification, the person at reception began to become increasingly impatient and rude, asking us why the visitors of the affected room not present (which we already mentioned we worried for our safety), and asking if we are questioning the hotels management. As we mentioned the issue of the person entering the room with us naked, gravely disturbed our privacy, he starts to threaten us of having us checked out and having security escort us out. With no further progress, we are forced to leave and rest for the night.
Apparently this is also not the first time this has happened as well (there are reviews on the people’s similar experience on other platforms). Would not recommend this place, or if you still consider this place, be careful.
Guest User
Cocoon 2
Stayed in Dec 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 30, 2025
I had a lovely and comfortable stay at Zedwell Piccadilly Circus. The location is right in the heart of the city right by Soho & not far from St James park/Buckingham palace with great city links all around.
The Staff were very friendly and I felt extremely welcome. The choice of gym is a good add on though I didn’t use it the Studio seemed lovely.
The vending machines aren’t the cheapest but they have a lot of very handy things if you have run out of essentials and arrive late.
Over all I would happily stay again!
HarryT17
Cocoon 2
Stayed in Nov 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Mar 3, 2025
Good place
Guest User
Cocoon 2-Twin
Stayed in Dec 2024
Family
37 review
4.5/5
Great
Posted on Feb 7, 2025
Great hotel and very clean, great location. Maybe could add a kettle and cups and bed side table
OHUD
Cocoon 2
Stayed in Nov 2024
Solo travellers
1 review
3.0/5
Posted on Jan 11, 2025
The hotel location is very good to be fair. However the housekeeping service is not on a daily basis, the room is too small even for one person, no windows available if you want a window you will be charged, basically everything is on charge ( gym, hair dryer, baggage storage. Etc) and the room was too too dark! And the bathroom is dark also i really struggled