Axiom Park Hotel

The staff were really friendly and helpful, which was great to see. Check-in took under 5 minutes which is great. Room was as advertised and decent sized. The cleanliness was poor, as the floors were covered in hairs and dust all over, the table had dry food stuck to it. The shower head kept falling during use and needs to be fixed. All these issues were inconvenient but not serious for me compared to the awful smell of smoke in the corridor. Someone on the 3rd floor was chain-smoking tobacco or similar fumes and the air was unbearably toxic in the shared corridor. This is really poor as it's obviously illegal to smoke indoors in the UK and there is clear signage everywhere. This is also a fire hazard, given the number of flammable interiors in the hotel. I wish the staff had taken this issue more seriously as I reported it around 12am and no one called me or checked in later to say they'd spoken to the other guests.

I booked a room, arrived at the hotel I stayed 15 minutes at the reception waiting for someone, staff came, I checked in, I arrived at the room floor ( -1) completely different from what I had marked, dirty walls, pen marks, spoiled, a lot of dust (I'm allergic) 5 minutes inside the room I started to feel short of breath, I went to the reception again, I talked to the staff sent me to another room, this time! The right room, but it informed me that the room had two single beds but they would join them and make a king bed, okay! I understand this because I'm HSK manager, I arrived at the room on the 4th floor, two single beds, there was nothing putting together, or no topper to make the king bed, I called the reception again 3 times, the 4th time he answered me and said he would give me the things and I would do it for myself .... In short, he went to the room, threw an old sheet on the floor and I slept on the floor with my girlfriend ...... I'm waiting for a return from the Manager because I want a refund, for the lack of professionalism, ethics, and for the problems I had ..... This happened yesterday 20/02 to 21/02 room 408 I did my check in around 8:30 PM

As others have mentioned, hotel public areas are clean and well presented. Unfortunately, the rooms are in need of TLC. The location is near battersea park and power station with public transport links nearby. On arrival, I was made to use a third-party QR code to register and provide ID, I was told this was so they could find me if the room was damaged! We stayed in a twin room on the 4th floor, and there was a smell of stale tobacco from the room next door (they appear to be a long-term resident leaving some of their oersonal belongings outside). The room was a nice size with a large bathroom, kitchenette, and dining table. Unfortunately the spotlights in the bathroom didn't work and the tap leaked. The doors hiding the kitchenette were broken, the hot tap in the kitchen sink didn't work, the crockery was dirty, but washing up liquid and a dish sponge was provided so we were able to wash them in the bathroom sink. The window had a note advising it was waiting repair and not to open it. It was cold outside and there was a draft coming through it. I could not find the hairdryer. Looking in the wardrobe, i found an ironing board but no iron.Apparently, you have to ask for these, but we were not told this on check-in. There was a very dirty duvet in the wardrobe and the mattress was stained, thry msy want to consider cleaning and using mattress and bedding protectors! As we were only staying 1 night, we didn't cause a fuss and reported to reception on check out so they could make repairs. Overall, this could be a great hotel if room maintenance improved, but in its current state, it's an ok stay for the price. I gave a thumbs up because its not a bad hotel, It's similar standard to other budget hotels, but with a kitchenette.

It was a calm and lovely experience

Awesome car park. Really convenient

We had a great time the staff was very helpful and polite.