Premier Inn London Lewisham

It is said to be the largest budget hotel chain in the UK, but I was really disappointed after checking in. I was given a room at first, but it was very cold. I went up and down to the front desk three times, and each time they said that the heating was on and I just had to wait for 20 minutes. They also told me that if it was too hot, I could call them to turn off the heating. Please! There was no phone number in the room. Are you guys here to fool me? It was really too cold. I asked a black lady at the front desk to come up and check it herself. She said it was really cold and didn't know why the heating was not there. I asked to change a room. I changed to the room opposite, and a South Asian male waiter came up and said that the heating was on and he would call me. If it was too hot at night, he would call them to turn off the heating. Then he never came again. Please, are you guys here to fool me again? ! There was no heat at the air outlet all night, and it was blowing cold wind. I endured hiding in the quilt and slept for several hours in the cold wind. I went down at 6am and found another South Asian waiter. He still said the heating was on. I said that from last night till now, several people told me that the heating was on. Do you want to check it carefully? I spent the whole night in a cold room! It doesn't make sense. They just think the facilities are good. Is this Premier inn? The facilities in the room are simple, but they also freeze the guests away? Where is the service? This is the first and last time I book this brand of hotel chain. This is the worst of the four hotels I stayed in London this time. It's really a waste of money.

The waiters are friendly, the hotel food is good, the rooms are clean and tidy, the transportation is convenient, there are vegetable markets, markets, and supermarkets nearby, and it is very convenient to go out to the bus and subway.

Convenient location, Health: Good, good breakfast

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