The Franklin London - Starhotels Collezione
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in London
The Franklin London - Starhotels Collezione
No.20 of Instagrammable Hotels in London
24 Egerton Gardens, Kensington and Chelsea, London, SW3 2DB
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We Price Match
Highlights
Delicious breakfast
Lots to do
Pets welcomeAmenities
Business Center
Restaurant
Bar
Wi-Fi in Public AreasFree
Babysitting Services
Fitness Room
Tour/Ticket Service
Massage Room
All Amenities
Property Description
With a stay at The Franklin London - Starhotels Collezione, you'll be centrally located in London, steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. This 5-star hotel is 0.6 mi (1 km) from Imperial College London and 0.8 mi (1.3 km) from Natural History Museum.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
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8.4/10
Very GoodCleanliness8.6
Amenities8.3
Location8.4
Service8.4
All 104 Reviews
Surroundings
Metro: South Kensington
(660m)
Metro: Knightsbridge
(890m)
Airport: London City Airport
(17.5 km)
Airport: Heathrow Airport
(24.0 km)
Train: West Brompton Station
(2.7 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Room
1 Double bed
Has window
Non-smoking
Private Bathroom
Minibar
Towel
Wardrobe
Check Availability
12
Executive Suite
1 Double bed
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
6
Single Room
1 Single bed
Has window
Non-smoking
Private Bathroom
Minibar
Towel
Wardrobe
Check Availability
8
Superior Room
1 Double bed
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
32
Garden Suite
1 Double bed
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
9
Junior Suite
1 Double bed
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
8
Presidential Suite
1 Double bed
Has window
Non-smoking
Private Bathroom
Bathtub
Minibar
Towel
Check Availability
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Guest Reviews
8.4/10
Very Good
104 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.3
- Location8.4
- Service8.4
Average for similar properties in London
AI Summary
Guests appreciate the delicious and varied breakfast, excellent service, and stunning exclusive location, ensuring a great experience. No significant disadvantages mentioned.
Guest User
April 12, 2025
The hotel lobby is quite high-end, but the room is not very ideal. Because a large area of metal is used, there are obvious rust spots. I talked to the staff and they said it was their design. I also visited other rooms and they all had them. I didn't like it very much. I had high expectations for this hotel. In addition, the bathroom only has a bathtub. You need to pay attention to safety when entering and exiting the shower. It would be better if you can accept it. Because for the same price, you can live in wild luxury in China. If you want to experience the culture of South Kensington, you can just take pictures outside. The room is very small and there are no pleasant memories. There is no free water in the room. Maybe I didn't find it. And it's been a week since I left the hotel, and the deposit has not been refunded. I called the bank and the hotel, and they both said it was the other party's problem. In short, the Londoner Hotel refunded the money immediately when I checked out, and the overall experience was very good. The price is the same, I think it's better there.
Original TextTranslation provided by Google
dd_
March 24, 2025
The hotel is very close to Harrods, you can just walk there. However, they asked for a service fee when you checked out. The hotel's laundry service was also good. The air conditioner in the room was broken, but at least it wouldn't dry if you didn't turn it on.
Original TextTranslation provided by Google
Anonymous User
September 9, 2024
The hotel is in a great location
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Business Center
Restaurant
Bar
Wi-Fi in Public Areas
Free
Babysitting Services
Additional charge
Fitness Room
Tour/Ticket Service
Massage Room
Meeting Room
Additional charge
Multi-Function Room
Luggage Storage
Currency Exchange
24-Hour Front Desk
Restaurant
Bar
Fitness Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Front Desk Services
Concierge Service
Front Desk Safe
Wake-Up Call
VIP Check-In Service
Tour/Ticket Service
Express Check-In and Check-Out
Luggage Storage
Currency Exchange
24-Hour Front Desk
Languages Spoken
English
French
German
Italian
Spanish
Food & Drink
Room Service
Bar
Halal meals provided
Alcohol-Free Rooms (On Request)
Health & Wellness
Fitness Room
Turkish Bath/ Hammam
Massage Room
Public Areas
No Smoking in Public Areas
Elevator
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Business Services
Business Center
Fax/Copying Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Safety & Security
First Aid Services
Security Alarm
CCTV In Public Areas
Smoke Detector
Security Personnel
Fire Extinguisher
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | £12.50 per person |
Adult | Set menu:£25.00 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Number of Rooms: 35
With a stay at The Franklin London - Starhotels Collezione, you'll be centrally located in London, steps from Brompton Oratory and within a 5-minute walk of Victoria and Albert Museum. This 5-star hotel is 0.6 mi (1 km) from Imperial College London and 0.8 mi (1.3 km) from Natural History Museum.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).Enjoy Italian cuisine at The Franklin Restuarant, a fine-dining restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 11 AM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.