Prefabricated plastic bathroom.. only 2 shower handcuffs and no smaller.. breakfast £15 too expensive.. is probably the worst Ibis I've ever been in 40 years
Friendly and efficient check in. Corridors and room very tired and in need of refurb. Badly stained carpet. Hot shower. Comfy bed but the usual synthetic pillows which I hate. Room incredibly hot even at lowest aircon. Tried to open windows but couldn’t. Good coffee in coffee shop. Really, really slow at checkout. Can’t fault location with hopper bus right outside front door. Picked this hotel over others as it was slightly cheaper for the required night. I’ll continue to shop around rather than prefer this hotel but it served its purpose for my stay.
Great hotel and staff. The guy on reception saw that I was melting and worn out so he gave me a bottle of water. It was immediately obvious where the entrance was as there’s only a little A4 size sign on the wall.
The room was immaculate. The only thing that let down was the dodgy sink that leaked at midnight and the plug wouldn’t release. Wasn’t really a major issue for 1 night though
I stayed a night at Ibis Sutton, checked in quite late but it went smoothly. The room was clean and had a good view with floor to ceiling windows. The amenities include shower gel, shampoo, coffee and tea with a kettle, hair dryer. It would be perfect if they give water bottles. I would definitely come back.
Room was basic but bed comfy.
Location good for what needed it for.
Most staff need a get a personality and atleast smile.
Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.
Always a reliable place to stay as it is close to my work. In late 2023 and early 2024, I was often able to get a good value stay here in an accessible room. However, more recently prices have been a lot higher for this hotel on Trip.com, so I have stopped using it because the Stratford Travelodge usually works out quite a bit cheaper. It's a shame because I prefer the Ibis but can't really justify the cost difference.
Fantastic location for what was needed for our short visit , staff were friendly at the reception and the house keeping staff. Overall the room was clean and modern looking, however what was a disappointment was that the bed was very poor in my experience for hotels as it had a strange hard mattress which they fitted with two bed toppers to compensate I guess. (See pic below)
Also the pillows were uncomfortable for me, because of synthetic style pillows. I find they get hot very quickly and one wasn’t an enough or two was to much as all the inside part goes to the side.
Only two pillows provided, with additional spare pillow in a bag with no pillow case which I had to ask for and no hand towels which I thought was strange.
Overall I would I recommend the hotel if you don’t mind what I mention about the sleeping side.
Thank you.
A good stay, staff were friendly and helpful.
The room was ok but the bathroom was suited to wheelchair access, with a wetroom shower, which means the whole floor tends to get wet. And there was absolutely no shower shelf for shampoo soap, etc which would have been useful. Likewise there was no space around the sink, with everything including hand towels crammed onto the edges, with nowhere to place your wash bag, etc.
The room can accommodate three people. There is a sofa that can be turned into a bed. The bathroom is very spacious and clean. It is necessary to note that the UK hotel basically has no toothpaste and toothbrush and the slippers need to carry the hotel. The hotel has a buffet breakfast £7.5. An ibis is a choice that I will go to in many countries. The hotel chain Accor Group's blessing quality is very guaranteed and the price is moderate for students to accept
Good
106 reviews
7.6/10
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8.0/10
Very Good
PParisRegular ibis travellers all over Europe.
This is a good find.
Nice staff
GGuest UserVisited for business reasons - the hotel inside is absolutely immaculate, very comfortable and excellent rooms. Breakfast was delicious and a good spread. The location isn't excellent and from the outside it doesn't look that impressive but overall I can't fault it. Would definitely stay again!
MMichaelFiveThe room can accommodate three people. There is a sofa that can be turned into a bed. The bathroom is very spacious and clean. It is necessary to note that the UK hotel basically has no toothpaste and toothbrush and the slippers need to carry the hotel. The hotel has a buffet breakfast £7.5. An ibis is a choice that I will go to in many countries. The hotel chain Accor Group's blessing quality is very guaranteed and the price is moderate for students to accept
LlarafmPerfect location, right outside the metro. Easy checkin and checkout. Excellent breakfast with lots of options, and the restaurant menu is nice as well. Room is nice, but bathroom is small. Cleaningness wasnt the best, one of the days they didnt even take the trash out. But in general I would recommend and stay there again.
MMAURIZIOPrefabricated plastic bathroom.. only 2 shower handcuffs and no smaller.. breakfast £15 too expensive.. is probably the worst Ibis I've ever been in 40 years
BBunny EFantastic location for what was needed for our short visit , staff were friendly at the reception and the house keeping staff. Overall the room was clean and modern looking, however what was a disappointment was that the bed was very poor in my experience for hotels as it had a strange hard mattress which they fitted with two bed toppers to compensate I guess. (See pic below)
Also the pillows were uncomfortable for me, because of synthetic style pillows. I find they get hot very quickly and one wasn’t an enough or two was to much as all the inside part goes to the side.
Only two pillows provided, with additional spare pillow in a bag with no pillow case which I had to ask for and no hand towels which I thought was strange.
Overall I would I recommend the hotel if you don’t mind what I mention about the sleeping side.
Thank you.
GGuest UserRoom was basic but bed comfy.
Location good for what needed it for.
Most staff need a get a personality and atleast smile.
Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.
KKateWorkTravelAlways a reliable place to stay as it is close to my work. In late 2023 and early 2024, I was often able to get a good value stay here in an accessible room. However, more recently prices have been a lot higher for this hotel on Trip.com, so I have stopped using it because the Stratford Travelodge usually works out quite a bit cheaper. It's a shame because I prefer the Ibis but can't really justify the cost difference.
KKhin KhinI stayed a night at Ibis Sutton, checked in quite late but it went smoothly. The room was clean and had a good view with floor to ceiling windows. The amenities include shower gel, shampoo, coffee and tea with a kettle, hair dryer. It would be perfect if they give water bottles. I would definitely come back.
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