Ibis Hotels in London

Overall, this hotel is quite nice. The breakfast was excellent value for money, and I was very full afterward. The hotel arranged my room according to the request I sent before my arrival, which was a lovely touch. However, the mattress was dirty, as shown in one of the photos. In addition, the carpet in the room was very old and stained, with many visible marks from spills by previous guests.

The rooms are modern and basic and have everything you need for a comfortable stay in Sutton. Comfortable bed and pillows Clean rooms with air con Nice bathroom with excellent shower Staff were helpful and polite Only issue was being woken by the very keen cleaning staff on the dot of check out time, after I’d arranged a later checkout with the reception team the night before. Otherwise, it was good.

The hotel was fine, but he did not know how to speak Spanish, it made it difficult for us to communicate with the hotel workers

A good stay, staff were friendly and helpful. The room was ok but the bathroom was suited to wheelchair access, with a wetroom shower, which means the whole floor tends to get wet. And there was absolutely no shower shelf for shampoo soap, etc which would have been useful. Likewise there was no space around the sink, with everything including hand towels crammed onto the edges, with nowhere to place your wash bag, etc.

Bed was comfortable, very little noise despite being in a busy part of Stratford... facilities decent, although the sound on the TV in room was awful. No-one in reception/bar/dining room to check-in with when we arrived, but managed to get someone eventually. A decent hotel and what we needed after a night out in London... somewhere convenient and comfortable to stay the night. No complaints.

Great hotel and staff. The guy on reception saw that I was melting and worn out so he gave me a bottle of water. It was immediately obvious where the entrance was as there’s only a little A4 size sign on the wall. The room was immaculate. The only thing that let down was the dodgy sink that leaked at midnight and the plug wouldn’t release. Wasn’t really a major issue for 1 night though

Perfect location, right outside the metro. Easy checkin and checkout. Excellent breakfast with lots of options, and the restaurant menu is nice as well. Room is nice, but bathroom is small. Cleaningness wasnt the best, one of the days they didnt even take the trash out. But in general I would recommend and stay there again.

Kind staff helped us with early check-in and printing a travel document. We are walkers and Tube riders so the location was great for us. I would return! Check out the Burrough Market!

Room was basic but bed comfy. Location good for what needed it for. Most staff need a get a personality and atleast smile. Axel was polite and helpful after other staff couldn’t really care less and not great attitude. Shift team leader pleasant enough but his enthusiasm didn’t reflect other staff.

Visited for business reasons - the hotel inside is absolutely immaculate, very comfortable and excellent rooms. Breakfast was delicious and a good spread. The location isn't excellent and from the outside it doesn't look that impressive but overall I can't fault it. Would definitely stay again!