Hotels near West Ham, London

I arrived this evening at 8pm after a long journey only to find the company travel agent had not actually booked a room. The hotel was very busy and reception could easily have told me it was my fault for not checking (which it was!) and left me to hunt or a room elsewhere. Fortunately Axel D was on the front desk and bent over backwards to help. He made a call and came back a few minutes later to tell me he had sorted a room for me, honouring the rate from the company travel agency. Huge thanks to Axel and his professional, courteous behaviour. He is an asset to the group.

The hotel was quite busy however the staff were quite accommodating of my requests eg. Extending my check out, cold room, ice, shaving kit ( they looked but couldn’t fulfill this one) . Mr Nouri was particularly helpful. He even showed me a better way to manage my luggage. The only issue unaddressed was the basin that would not drain. Perhaps telling non front desk staff was the problem.

Loved it! Highly recommend. Super easy to get into town on DLR, and amazing breakfast. Lovely to watch swimmers go past. Staff really lovely and very helpful. Am booking to go again. Rooms not vast, but not too small and absolutely fine (shared a twin room with a pal).

We stayed at Ibis Budget Barking on one of the hottest nights of the year. The air-conditioning worked brilliantly, so we had a much better night than friends who stayed at a much more expensive hotel in central London! We were attending an event at The University of East London SportsDock. It was very easy to get to - just a short walk to the bus stop by Tesco, a 19-minute bus journey which took us very close to the venue - so Ibis Budget Barking is ideal for anyone wanting to go to something in East London. The front of house staff were very courteous and helpful. I have rated this 4 rather than 5 as a kettle ought to be a standard offering in all rooms (in Ibis Budget Portsmouth we had a kettle). But, all in all, an excellent budget location.

Handy location for Excel - which is about 10 mins walk away Car park on site - not massive but good number of spaces - the parking payment is per 24 hrs. Make sure you enter the correct car reg etc at reception Good friendly welcome at the desk and a good room in the hotel. No noise from outside but a bit of noise from inside with noisey guests talking in the corridor a few times on saturday night. Only got the room key card to work in 1 of the 2 lifts and gave up in the end and used the stairs - its not clear why you would secure the lifts with key cards but not the stair well ? Good room - air con and a nice big bed and shower. Not much round and about for eating on a saturday night so had a pizza at the hotel bar - it was quite big ordered a 4 cheese pizza but was more like a cheese and tomato - pretty plain and ordinary - not brilliant value for money. Overall I would definately use this hotel again.

Bermonds Locke is the nicest hotel I have ever stayed in. Would highly recommend for anyone getting on it. Holly is an absolute gem and she will sort you right out. Holly is pictured. Great value for money. Love a bath when I wake up in this hotel.

Generic chain hotel stay as you would expect, rooms were clean and comfortable, half decent view of London skyline actually. Just as expected, if you expect anything special from a holiday in then you’re insane, it’s a clean comfortable no frills place to stay, standard breakfast, decent parking aside from added cost and all staff were very pleasant so can’t complain, only negative was having to pay an extortionate price for 2 night but that’s my fault for booking last minute when the Laver cup was on at the 02. On that note this is a great location for access to the 02. 10 minute walk.

As I was working at a convention at Excel this weekend this hotel is certainly perfectly situated within a 3 min walk. I arrived Friday evening and was met with a completely soulless and uninspired welcome. The room (I was on the 9th floor) was spacious and certainly clean on arrival. I've stayed in several Novotel's recently, but the design here again is lacking in any individuality and feels very oppressive. A large bathroom, lighting was adequate, and for some odd reason the designer felt there was a priority for an electric opaque panel that could allow your guest to watch you shower if they wanted?! Thankfully I was alone, i wouldn't have wanted to share as every time the bathroom is in use the entire room lights up as the light bleeds through the floor to ceiling panel. The bathroom seemed lacking in any toiletries, and had nothing in the shower cubicle so I had to use the hand soap (I normally pack my own but other experiences in this chain gave sufficient toiletry options). In the morning I discovered the drain was blocked and so I partially flooded the bathroom as I hadn't fully noticed, it took nearly 10 minutes for the water to eventually run away. A call to reception got this fixed for my return that evening. Frustratingly as a tea drinker I am always baffled as to how coffee drinkers get so many options, but I only get 2 satchets of breakfast tea. Prob in 7/10 hotels I now stay in housekeeping always fail to acknowledge that I have only drunk tea and don't bother to replenish, something I only discovered as I woke up at 5am. Is it really that hard when they have replaced the milk? My room was warm upon arrival, so I dialled the control off. I woke several times in the morning due to the heat, opening the window made little difference as there is no air flow and just the sound of outside units whirring. I turned the control off but it made no difference and after a weekend its stifling, not helped when housekeeping leave the mirror light on which generates yet more heat. The bar was a miserable experience, the staff are completely unwelcoming, barely speak to you, don't listen to your order and seem unable to even acknowledge you. 2 friends came to meet me on Saturday night and had the same experience so we opted to go to another hotel bar for drinks and food instead. On arrival I had asked for the wine list/bar menu, but was told what I was given was completely outdated and incorrect...so why is it not replaced? Breakfast was OK, again just lacking in any form of customer engagement. All in all it was a functional space with a comfy bed but in this area it comes at a premium. It's a spacious hotel that just lacks any warmth, either in the decor OR in the customer interaction from the staff. I stay in several of the other chain's hotels up and down the country so was a little surprised by this experience, I won't be staying here again on my next visit to Excel.

I stayed here for 3 nights while working at an event at the nearby ExCel. After travelling from Scotland and spending the afternoon in the centre setting up for an event, I was looking forward to a clean and comfortable room to relax and have a good night sleep in. That’s exactly what I got. The room was bigger than I expected, very comfortably furnished and super clean. I liked being able to open the window as I like fresh air coming in. There was plenty of external noise from both the building site at the back (which my room was facing, but I was out working all day so didn’t bother me), and overheard aircraft. However, I never heard a thing at night with the window closed and I slept really well every night. Breakfast was very enjoyable, good quality, good selection, freshly cooked and well presented. It was ideal for starting my busy days. This hotel was absolutely perfect for my needs. Close to the venue, and a room which was lovely to come back to after very busy days to unwind and relax in. If returning to this area again, it will definitely be my first choice to stay.

As usual, by Hilton chain always maintain their valuable standard items. The room is with good size reading arm chair, nice wooden edge desk and comfortable chair. Right beside the hotel, you can have a nice long walk along the famous river, the Thames.