Holiday Inn Express & Suites Hollywood Walk of Fame Reviews

For this holiday inn, it’s big different with others.  For reception, they are very friendly. For carpark, only for valet, $45 per day and it’s expensive than Las Vegas. But I think they have better security as they will lock the exit entrance at night time.  For room cleaning, it’s big issue, we found there are many areas with stain, dirty or hair.  We are worry that it has bug but luckily they don’t have even though we did deeply cleaning before sleep.  For room, always has sound from another room, it’s big problem as the connecting room which is living by a family. They keep loudly and affecting us to sleep even 23:00-24:00.  Finally, staff thoguht we touch the connecting room lock and affected another room customers instead of understanding what happen we have. Poor on handling customer case.

Excellent location and spacious rooms. Breakfast was good.

The staff's exceptional service truly enhanced my experience. Attentive and welcoming, the front desk team efficiently handled check-in and provided local tips. Housekeeping kept our room clean. Highly recommend for excellent service and a pleasant stay.

Location- has to walk a bit to the nearest shopping mall with convenience stores. Nearby to metro station and TCL Chinese theatre. Basic hotel but good enough. Toilet in room has a warmer that keeps you warm during shower, great idea! Tried to turn on the A/C nd the smell was so musty , time to service the units please . Room is big enough for 4 person with hangers for coats ( over your luggage storage place) that is a great idea. Breakfast was basic but good enough . Value for money though. Receptionist was not as friendly though ( one guy who never smiles) . Laundry service closes at 8pm so reminder to do it way before. Need to change coins ( can do it at reception) for the washer & dryer(seperately).

Great location and overall is good!

Friendly and knowledgeable staff, breakfast bar was good and so the personnel working there!

Best staff in Hollywood area: thanks to the caring staff members who made us felt coming home every time during our stay. Hotel facilities aren’t the most comprehensive but we are grateful to pick this hotel with one freeway exit away from Universal City. Best kitchen staff Marieta and Veronica filling us with energetic morning; good Anthoney who shuffled our cars around every day and night and always greeted us warmly by Taria at reception.

The location is very convenient to get to hollywood. Walking distant but the parking a bit expensive at USD 45 per night

Stayed at a 2-Queen with a pull-out room, number 418. Really appreciate the staff. Alfonso checked us in, answered all our questions, Marieta was fabulous every morning at breakfast, she was such a joy! Ms Mickey was also very very kind to us. Had an issue with laundry and she sorted it out for me. The valets were also great. The room was clean, had good shower pressure and the hotel is so conveniently located. My only complaint was that we could hear road traffic and some kind of washing machine and dryer noise in the middle of the night. The air-conditioner was also quite loud. The staff made all the difference. Will definitely stay again if I'm in LA.

The location of the hotel is very convenient, within walking distance of the Hollywood Walk of Fame. The breakfast is quite rich, the hotel is clean and hygienic, and the facilities are relatively new. You can stay here when you are traveling near Hollywood.

The location is very good, very convenient to Universal Studios, the breakfast is also standard, nothing to complain about

First of all, thank you Ctrip for the great service. The location is not far from Universal Studios and the Avenue of Stars. You can get there by subway or walking, and a taxi is about 10 yuan. The floor I stayed on had a sour smell and it was unpleasant. The room was pretty good.

The room is about 30 square meters, which is larger than the Hilton next door. It is close to the Avenue of Stars and can be reached by foot. Rich breakfast. The self-service laundry room is open from 8 am to 8 pm, washing is 4.5 dollars, and drying is 4 dollars. There is a security guard at the door, and the parking lot is also enclosed by a fence, which pays more attention to safety. If the price is the same, this one is better than the Hilton next door.

The hotel is in a great location, very close to Hollywood Boulevard, and can be reached in 5 minutes on foot. Although the breakfast variety is not as much as in China, it tastes very good, and the children say it is especially delicious