Guest User
February 11, 2024
The outside environment is really nice, very close to the night market and bar street, and on the edge of a tributary of the Mekong River.
It’s an old hotel. I booked the wrong time at first. I called and sent an email to confirm. I came back and said I hadn’t reserved a room. The facilities inside were hard to describe. The bed frame was scattered. I only dared to sleep on one bed. The time was wrong. I called and sent an email to confirm. When I arrived, I was told that I had only reserved one room. The boss was very impatient and felt that talking to me was very tiring.
Fortunately, Ctrip's customer service was very good. I communicated directly with them and finally admitted that it was their problem that they didn't reserve a room for me. At the same time, they actively arranged another hotel for me, refunded me the money, and gave me the price difference, so I switched to another hotel. Hotels, in a word, don’t have high expectations for foreign hotels, but Ctrip is really awesome.
The picture was taken on my GoPro, there is no picture, but it is real.
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