ibis London Luton Airport

ibis London Luton Airport Reviews

ibis London Luton Airport

Spittlesea Rd, Luton, LU2 9NZ, United KingdomView hotel details
ibis London Luton Airport
ibis London Luton Airportibis London Luton Airportibis London Luton Airport
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Guest Reviews of ibis London Luton Airport

8.7/10
Very good
106 review
Verified reviews
Location9.3
Amenities8.0
Service8.6
Cleanliness8.8
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All reviews(106)
Positive reviews(103)
Reviews with photos/video(12)
Close to airport(35)
Easy to get around(33)
Clean and tidy(29)
Great service(28)
Awesome rooms(27)
Convenient location(26)
Awesome stay(13)
Comfortable bed(5)
Negative reviews(3)
S. TM
Twin Room
Stayed in Dec 2025
Couple
8 review
8.0/10
Very good
Posted on Jan 18, 2026
Perfect when you have an early flight from Luton and don't want the hassle of the journey from Central London. The hotel is silent and good for getting a few hours of rest before your journey or if you're arriving too late to take the train.
Steve HK
Twin Room
Stayed in Dec 2025
Travelling with friends
19 review
8.5/10
Very good
Posted on Jan 15, 2026
Just stayed here to get access to the airport early the next morning. In that respect, the hotel fully served its purpose. We didn't really try any other services, had a decent sleep - room was fairly basic, but functional! Walking to the airport takes about 10-15 mins. Not bad! 👏🏼👏🏼👏🏼
Response from Property: Dear Steve,Thank you for taking the time to leave us a review regarding your recent stay. We are delighted to hear that you enjoyed the service and found the facilities clean.We look forward to welcoming you again in the future.Kind regards,Ibis Reception Team
Guest User
Double Room With Double Bed
Stayed in Dec 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jan 12, 2026
Excellent service? Location is also amazing, close 15 mins walk to the airport. Comfy bed and great shower pressure. I tried their kitchen too this time which was also quite tasty.
Response from Property: Dear Guest,Thank you for your outstanding review and perfect scores across all categories. We are delighted to hear that you enjoyed our excellent service, convenient location, comfortable bed, and great shower pressure. It’s also wonderful to know that you tried our kitchen and found the food tasty. Your kind feedback means a lot to our team, and we look forward to welcoming you back again soon.Kind regards,Ibis Reception Team
Miluo
Double Room With Double Bed
Stayed in Dec 2025
Couple
27 review
10/10
Outstanding
Posted on Jan 7, 2026
Very good position, just a few minutes walk from the airport. It is a good hotel, rooms are spacious and clean. Another plus is that it has a restaurant.
Response from Property: Dear Miluo,Thank you for taking the time to share your review of your recent stay with us. We are delighted to hear that you really enjoyed your stay, and we look forward to welcoming you again in the near future.Kind regards,The ibis Team
Guest User
Twin Room
Stayed in Dec 2025
Family
30 review
8.5/10
Very good
Posted on Jan 18, 2026
15 min walk from the airport, good service, have also food, a good choice for early flight
Response from Property: Dear Guest,Thank you for taking the time to leave us a review regarding your stay at ibis London Luton Airport Hotel. We are pleased to hear that you enjoyed your stay and hope to welcome you back again soon.Kind regards,Ibis Reception Team
Guest User
Twin Room
Stayed in Nov 2025
Couple
1 review
9.5/10
Amazing
Posted on Dec 18, 2025
The staff were incredible! Very friendly and helpful, made us feel very welcome. The room was exactly what we needed for a night before an early morning flight.
Response from Property: Dear Guest,Thank you very much for your amazing review and for awarding us such a high score. We are thrilled to hear that our team made you feel so welcome and that you found the service, cleanliness, and surroundings to be excellent. It’s great to know the room was exactly what you needed before your early morning flight.We truly appreciate your kind words and look forward to welcoming you back in the future.Warm regards,Ibis London–Luton Airport
Fairy Bun
Family Room With Double Bed And Sofa Bed
Stayed in Oct 2025
Family
2 review
8.5/10
Very good
Posted on Nov 27, 2025
It’s located perfectly halfway between Luton airport parkway train station, and London Luton airport, so it’s a great choice for an early flight or a late arrival.
Response from Property: Dear Guest,Thank you for your thoughtful feedback. We’re delighted to hear that our location between Luton Airport Parkway station and the airport made your journey easier. It’s great to know we could offer a convenient option for your early flight or late arrival.We hope to welcome you again soon.Kind regards,Ibis Reception Team
Guest User
Double Room With Double Bed
Stayed in Oct 2025
Other
17 review
9.0/10
Great
Posted on Nov 16, 2025
Decent place for stay during transit. Room is IBIS small but otherwise well equipped. Generally a decent experience. Staff were friendly and helpful.
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you had a generally pleasant stay during your transit and found our staff friendly and helpful.We appreciate your comments regarding the room size and are pleased that you still found it well equipped. We look forward to welcoming you back on your next visit.Kind regards,Ibis London Luton Airport
Guest User
Double Room With Double Bed
Stayed in Oct 2025
Solo traveller
1 review
9.0/10
Great
Posted on Nov 8, 2025
I loved the fact you could walk to and from the hotel and Arrivals/ Departures along a designated walkway, no more worrying about shuttles or taxis. And a real person to check you in, that is so valuable. Pleasant staff too. Room very clean, I am happy with stay, I would recommend it.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient walkway to the airport, the friendly check-in experience, and the cleanliness of your room.Your kind recommendation means a lot to us, and we’re pleased that our team could make your stay pleasant. We look forward to welcoming you back in the future.Kind regards,Ibis London Luton Airport
Winky_Bear
Stayed in Mar 2025
Solo traveller
70 review
4.0/10
Posted on Apr 26, 2025
Cold rude welcome and key card didn't work Wouldn't stay here again because of the bad value for money
Guest User
Twin Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 24, 2025
Good location for an over-nighter, we walked to and from airport in 10 mins. Bus to Luton Parkway also right outside hotel. Staff very friendly and helpful. Hotel itself has basic ‘lounge’ area with not too many seats if it was busy but was ok for us. All in all, worth the money, would recommend.
Response from Property: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, friendly staff, and found your stay good value.We appreciate your comments regarding the lounge area and will take them into consideration to improve guest comfort in the future.We look forward to welcoming you back and truly appreciate your recommendation.Kind regards,Ibis London Luton Airport
Guest User
Family Room With Double Bed And Sofa Bed
Stayed in Sep 2025
Family
1 review
7.5/10
Posted on Dec 15, 2025
Good location. Very large hotel. The food was ok, typical of a pub type menu. Food and drinks were very expensive.
Response from Property: Dear Guest,Thank you for sharing your feedback. We are glad you enjoyed our convenient location and surroundings. We also appreciate your comments regarding the size of the hotel, service, and food and drinks. Your feedback is valuable and will help us improve our offerings and ensure a better experience for our guests.Kind regards,Ibis Reception Team
Guest User
Double Room With Extra Bed
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 4, 2026
Very close to the airport and very useful if you land late in the evening.
Response from Property: Dear GuestThank you for taking the time to give us excellent review regarding your recent stay. we will share this with the team and look forward to welcoming you back soonkind regardsIbis Team
Guest User
Twin Room
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Feb 1, 2026
It was a very nice stay and breakfast was very nice too! Thank you
Response from Property: Dear Guest,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed every aspect of your stay, from the cleanliness and service to the breakfast and surroundings. Your kind words mean a lot to our team.We look forward to welcoming you back for another excellent stay in the future.Warm Regards,Ibis London-Luton Airport
Guest User
Double Room With Double Bed
Stayed in Sep 2025
Travelling with friends
12 review
5.5/10
Posted on Oct 24, 2025
Less than basic amenities. Only 2 pillows for a double bed making it very hard on comfort.
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you found the room clean and enjoyed the surroundings.We apologise for the limited amenities and the issue with the bedding. Your comments have been shared with our team to ensure that future stays provide a more comfortable and well-equipped experience.We hope to have the opportunity to welcome you back for an improved stay.Kind regards,Ibis London Luton Airport