Embassy Suites by Hilton Montreal

Embassy Suites by Hilton Montreal Reviews

Embassy Suites by Hilton Montreal

208 Rue Saint-Antoine O, Ville-Marie, Montreal, Quebec, H2Y 0A6, CanadaView hotel details
Embassy Suites by Hilton Montreal
Embassy Suites by Hilton MontrealEmbassy Suites by Hilton MontrealEmbassy Suites by Hilton Montreal
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Guest Reviews of Embassy Suites by Hilton Montreal

8.3/10
Very good
138 review
Verified reviews
Location9.0
Amenities7.5
Service8.3
Cleanliness8.3
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All reviews(138)
Positive reviews(35)
Reviews with photos/video(5)
Great location(14)
Friendly host(11)
Awesome rooms(7)
Convenient location(7)
Awesome stay(5)
Large rooms(5)
Negative reviews(3)
Guest User
2 Rm Suite-2 Dbl Beds-Fireplace-Jet Bath
Stayed in May 2025
Family
1 review
6.0/10
Posted on Jun 17, 2025
My experience was awful. The first night a false alarm went off in the entire hotel at 4:45am. The next day we came back to our room and the room service was not done. Lastly, since the hotel was going through renovations, our last night at the hotel was horrible since the day before the AC units on our floor were turned off cause of the same renovations previously stated. In summary, an awful experience especially for how expensive the hotel was. The only good thing was the location but will never stay at this Embassy Suites again
Guest User
Two Room Queen Suite
Stayed in Feb 2025
Family
2 review
9.0/10
Great
Posted on Mar 14, 2025
It is another nice trip in Montreal and stay in the same hotel. Very enjoying here location, food and service.
Guest User
1 Rm Studio-1 Double Bed-Mobility Accessible
Stayed in Apr 2025
Business traveller
7 review
10/10
Outstanding
Posted on May 19, 2025
Great service, great experience. Room is clean,and quiet
Ina2025888
Two-Room King Suite
Stayed in Nov 2024
Family
9 review
4.5/10
Posted on Dec 27, 2024
Not as clean as other hilton hotels that I have been, decent breakfast, good location.
Guest User
2 Rm Suite-2 Dbl Beds-Fireplace-Jet Bath
Stayed in May 2025
Travelling with friends
5 review
8.5/10
Very good
Posted on Jul 1, 2025
Good location😍😍
Guest User
Accessible Two Double Suite
Stayed in Dec 2023
Travelling with friends
5 review
8.5/10
Very good
Posted on Jan 7, 2024
Staff were very friendly, found everybody very pleasurable. Free drinks and breakfast are nice.
Guest User
1 Room Studio-1 Queen Bed
Stayed in Dec 2024
Couple
1 review
10/10
Outstanding
Posted on Jan 26, 2025
Very clean place
Guest User
2 Rm Suite-1 King Bed-Fireplace-Jet Bath
Stayed in Oct 2023
Couple
1 review
10/10
Outstanding
Posted on Nov 27, 2023
Love the stay here!
Guest User
1 Rm Studio-1 Double Bed-Mobility Accessible
Stayed in Oct 2023
Travelling with friends
12 review
10/10
Outstanding
Posted on Dec 17, 2023
Very good!
Guest User
2 Rm Suite-1 King Bed-Fireplace-Jet Bath
Stayed in Jul 2025
Family
6 review
10/10
Outstanding
Posted on Aug 12, 2025
I recommend. Great location. Great guys at the reception - fast, neat, with a smile) The kitchen, breakfasts are delicious!!! Free drinks from 17 to 19 o'clock. Everything is great!!
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Guest User
2 Rm Suite-2 Dbl Beds-Fireplace-Jet Bath
Stayed in Jul 2025
Family
1 review
5.0/10
Posted on Aug 8, 2025
They don't value their customers' time. I've stayed at countless Hilton hotels, but this is the first time I've experienced such a poor service attitude. The parking barcode provided by the hotel didn't work, so I was charged another parking fee, even though I paid an additional $50. However, I couldn't get through on the phone, so I couldn't get a refund.
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B-Y
Two-Room King Suite
Stayed in Jun 2025
Family
8 review
9.0/10
Great
Posted on Jul 15, 2025
The hotel's location is excellent, within walking distance of many attractions, making it very convenient. The staff is warm and friendly, and deserves praise. The daily gift of drink and snack vouchers, good for use in the hotel restaurant from 5 to 7 p.m., was a welcome bonus. The room was large, with ample space and a jacuzzi, but it was quite noisy. The curtains were quite dusty, and many of the hooks were broken, making them difficult to close. Overall, however, the room was quite nice.
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stedosh
Two-Room King Suite
Stayed in Jun 2025
Family
22 review
7.5/10
Posted on Jul 9, 2025
Except that the hotel facilities are old like when we landed 12 years ago, everything else is good.
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Mubamuma
Two Room Queen Suite
Stayed in Jun 2025
Family
18 review
7.5/10
Posted on Aug 29, 2025
The price/performance ratio is good. This place can accommodate a family. The location is also very good in the downtown area. Breakfast is included. However, the facilities are really old.
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Guest User
1 Room Studio-1 Queen Bed
Stayed in May 2025
Couple
2 review
4.0/10
Posted on Jun 22, 2025
The welcome voucher arrived at 6:30 PM, but I received a voucher that was valid until 7:00 PM, and I found out after taking the elevator that the water supply was cut off from 11:00 PM to 4:00 PM. If I had known in advance, I would have stayed somewhere else. The deposit was paid as $75 when I checked in, and an additional $10 was charged when I checked out the next day, but I don't know the details. I was told that the parking fee would be deducted from the deposit, but I don't know if it means that the parking fee for one night is $85. They said that they would send the details by email when I checked out, but I haven't received it yet. Except for the location, the facilities and services are all terrible, and the parking lot smells like mold. This is a hotel I never want to visit again.
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