Campanile Lyon Centre - Berges du RHÔNE

Campanile Lyon Centre - Berges du RHÔNE Reviews

Campanile Lyon Centre - Berges du RHÔNE

4-6 Rue Mortier, Lyon, 69003, FranceView Hotel Details
Campanile Lyon Centre - Berges du RHÔNE
Campanile Lyon Centre - Berges du RHÔNECampanile Lyon Centre - Berges du RHÔNECampanile Lyon Centre - Berges du RHÔNE
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Campanile Lyon Centre - Berges du RHÔNE Guest Reviews

4.3/5
Very Good
58 review
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(58)
Positive reviews(54)
Reviews with photos/video(12)
Great location(20)
Clean and tidy(12)
Convenient location(12)
Awesome stay(10)
Friendly owner(10)
Easy to get around(9)
Great value for money(5)
Negative reviews(4)
Memos
New Generation Double Room
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Feb 25, 2024
Exceeded all expectations: great price-quality value, clean amenities, friendly and helpful team, a variety of breakfast options.
Response from Property: Thank you for your feedback, we appreciate it.Julien PEGONGeneral Manager
Guest User
New Generation Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Perfect hotel, great location!
Response from Property: We're most happy to read that you enjoyed your stay !Julien PEGONGeneral Manager
Anonymous User
New Generation Double Room
Stayed in Feb 2023
Travel with friends
25 review
4.2/5
Very Good
Posted on May 21, 2023
Standard campanile hotel,Close to the tram station and underground station.15min to Gare and 5min walk to the centre.
Response from Property: Thank you for this feedback, we greatly appreciate it. Julien PEGONGeneral Manager
Julia 夏雪宜
New Generation Twin Room
Stayed in Jul 2023
Family
6 review
2.5/5
Posted on Aug 28, 2023
The hotel is located near the city center but the neighborhood looks dangerous l better don’t go out in the night. Parking wasn’t available either. When we checked in at the hotel we found the room we were given wasn’t clean after previous visitors which was quite disappointing. Also the rooms have bad smell and amenities are quite poor
Response from Property: Thank you for staying with us. Please accept our apologies for the inconvenience. Our parking must be booked in advance.Julien PEGONGeneral Manager
YounesInEast
New Generation Single Room
Stayed in Apr 2024
Solo travellers
5 review
4.0/5
Very Good
Posted on May 5, 2024
The hotel is in a very good location
Response from Property: Thank you for your stay and feedback.Best regards,Quentin - Assistant General Manager
Guest User
New Generation Twin Room
Stayed in Mar 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on May 3, 2024
Accident Place For rest and Vocation
Response from Property: Thank you for staying with us.Julien PEGONGeneral Manager
Su0725
New Generation Single Room
Stayed in Nov 2022
Solo travellers
54 review
4.0/5
Very Good
Posted on Dec 31, 2022
Location is good for transport bars restaurants and so on but also different kinds of people crowded. Friendly staff. Comfortable stay .
Response from Property: Thank you very much for this review.Julien PEGONGeneral Manager
Alexis_Gz
New Generation Triple Room
Stayed in Jul 2023
Travel with friends
9 review
4.0/5
Very Good
Posted on Aug 28, 2023
Good place and good location. The staff will make your experience lot better.
Response from Property: Thank you very much for your feedback.Julien PEGONGeneral Manager
Yian
New Generation Double Room
Stayed in Jul 2022
Solo travellers
5 review
4.0/5
Very Good
Posted on Sep 7, 2022
Everything there is good, but the location is not the best. Do not go back too late though.
Response from Property: Thank you for staying with us.Julien PEGONGeneral Manager
Guest User
New Generation Twin Room
Stayed in May 2022
Couples
10 review
1.0/5
Posted on Jun 26, 2022
Although our covid test result was positive, they did not cancel our reservation. they did not understand. When we reached the hotel and talked to them, they said they would help us, but they did not help in any way. that's why you shouldn't stay in such an unsympathetic hotel.
Response from Property: Your reservation was non cancellable, non refundable. While we understand your frustration, we are almost 3 years into the pandemic hence this is not un unforeseeable event.Julien PEGONGeneral Manager
Mek-
New Generation Double Room
Stayed in Jul 2022
Solo travellers
2 review
4.0/5
Very Good
Posted on Aug 7, 2022
Reception is good, room is good, air conditioning is the best. Everything is good
Response from Property: Thank you so much for this feedback, we really appreciate it.Julien PEGONGeneral Manager
Sole33
New Generation Double Room
Stayed in Oct 2024
Business travellers
24 review
4.0/5
Very Good
Posted on Nov 16, 2024
Facilities: The hotel is relatively small, and the room has nothing but a bed and a coffee machine Service: The service is very good, and the people at the front desk and the restaurant are very friendly Environment: The environment is clean Overall, the location is excellent, and the surrounding night view is beautiful, but there are better options
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Response from Property: Thank you very much for staying with us, it was a pleasure to have you.Julien PEGONGeneral Manager
fanfanlatulipe18
New Generation Double Room
Stayed in Jul 2024
Solo travellers
6 review
4.0/5
Very Good
Posted on Aug 28, 2024
The location of the hotel is quite convenient, close to Guillotiere on Tramway Line 1, and it takes three or four minutes to walk. There is also a No. 12 bus to Bellecour. The room and bathroom are of good size, the hotel is clean, and the environment is not bad. Please note that there is no safe in the room, no luggage rack, there is a kettle, but no spoon, the cups are all disposable paper cups, and there is no tissue in the room, which is not very convenient. I live on the fourth floor, and there are several steps on both sides of the room, and I need to lift the luggage up, which is not very convenient (the last two pictures). The front desk service of the hotel is quite satisfactory. They are relatively young, so they probably don’t know how to communicate with guests better, but as long as you ask questions, they will answer you. For example, when checking in, the front desk forgot to tell me the hotel WIFI password and how to call the front desk. There was no instructions in the room, so I had to go downstairs to the front desk to ask. Others are OK.
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6/13
Response from Property: Thank you so much for staying with us, we appreciate the feedback.Julien PEGONGeneral Manager
Guest User
New Generation Triple Room
Stayed in Jun 2024
Family
5 review
4.5/5
Great
Posted on Jul 28, 2024
The room is clean and tidy. The location is also very good. There is a tram station outside the door. Turn right and you will see the Rhone River. Cross the bridge and you will see the White Apple Square. Most of the attractions can be reached on foot.
Original TextTranslated by Google
Response from Property: Thank you so much for your kind review. we appreciate to hear from our Chinese guests.Julien PEGONManager
Yingzi
New Generation Triple Room
Stayed in Jun 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The room is not big, but you can see the church from the window. I was particularly touched by the front desk staff, who had a very good attitude and patiently answered many questions I asked.
Original TextTranslated by Google
Response from Property: Thank you very much for your kind feedback, it was a pleasure to welcome you.Julien PEGONGeneral Manager