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Top rated hotels in Melbourne

Searching for hotels near Reserve lake? Compare room rates and reviews to find your ideal stay.
Mantra Melbourne Melton
4.3/524 Reviews
Check in was really easy, also it doesn’t mention online but you have to make a $100 deposit before you can actually get checked in to your room and it has to be done with a card. Otherwise great service and rooms were tidy.
Quest Caroline Springs
4.1/581 Reviews
Choose another venue, this one is not worth the price. Customer service is non existent. The other couple with us felt very cold in their room so we asked for another blanket as there were no spares in the unit even though their guest Information says there is. We never got the blanket. There was no window covering on one of the windows in our bedroom and as it faced west, the room got very hot in the afternoon not to mention the sun streaming in first thing in the morning. The plug in the sink in our bathroom did not work which made it difficult for my husband to have a shave on the day of our daughters wedding. Maintenance agreed that it was faulty but couldn’t fix it until Monday, this was on the Friday. We never saw him again and we were there until the following Wednesday. The unit is for 4 plus people but only has seating for 3 in the lounge room. We requested another chair, also did not materialised. They missed servicing the unit one day and we had to find a place to dispose of our rubbish as the bin was full and our supplies had not been replaced. The only good thing about the quest was the location but I would NOT stay there again.
Mercure Melbourne Caroline Springs
4.2/5101 Reviews
Staff were very helpful, it was quite clear that there were several new staff doing their best and learning on the job, great to see in the hospitality industry. Ordering was a little confusing but we got there in the end. Unfortunately a mishap with the wrong beer being poured, the staff quickly corrected this. Arancini special was awesome. Pork cutlet main excellent. New steak knives maybe needed. Room very well presented. Would really like to see hand sanitiser available as you exit the toilets as all venues should. A pity I have to mark this 4/5, better rated 93/100. Definitely will stay and dine again.😉
Punthill Caroline Springs
4.1/550 Reviews
We booked a week long stay with our daughter, we missed the first day of room service attending to the room we put our sign out for a clean on Good Friday and received a text message to say all room cleaning would resume the following Tuesday. Good Friday I can understand as it’s a very significant holiday but the Saturday Sunday and Monday I found to be bizarre and the only place I’ve ever had this occur. The hotel itself is beautiful, clean and in a fantastic location but the lack of servicing over a long weekend when you have a family holiday doesn’t really work.
Apple House
3.9/58 Reviews
Similar to Air B&B, check-in is more convenient, the landlord is very friendly, and it is also very convenient to choose to cook by yourself. It is more convenient to live in Werribee Center, and it is also very convenient to buy things in Woolworths.

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