Guest Reviews of Holiday Inn Express & Suites Toronto Airport West
7.4/10
130 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.4
Amenities7.1
Service7.7
Cleanliness7.3
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All reviews(130)
Positive reviews(25)
Reviews with photos/video(6)
Delicious breakfast(7)
Great service(5)
Too noisy(4)
Offers pick-up/drop-offs(3)
Great location(2)
Negative reviews(5)
Anson Kuo
Standard king Room
Stayed in Mar 2025
Business traveller
27 review
9.0/10
Great
Posted on Apr 9, 2025
Great location very clean friendly staff and breakfast is better than expected
Guest User
One Bedroom Suite
Stayed in Jun 2025
Solo traveller
8 review
7.0/10
Posted on Aug 12, 2025
The hotel was dated, room wasn’t clean. noisy bathroom fan, air conditioner. Breakfast was better than I expected.
Guest User
One Bedroom Suite
Stayed in Jun 2025
Couple
4 review
8.5/10
Very Good
Posted on Jul 19, 2025
Really enjoyed our stay after a long flight. Communication was great wih hotel re pick up and again the next morning.
Great quality king size bed and we enjoyed the spacious room.
Breakfast was great the next morning no complaints at all.
chestu123
One Bedroom Suite
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jul 5, 2025
Great hotel ideal for access to airport we hired a car and we had free parking and felt it was safe
Breakfast was basic but provided everything needed to set you up for the day and girls always help you if needed
Guest User
Two Queen Room
Stayed in Jul 2025
Couple
1 review
7.5/10
Posted on Aug 27, 2025
could be cleaner. Staff was friendly.
VASYL RYZHENKO
One Bedroom Suite
Stayed in May 2025
Couple
2 review
9.0/10
Great
Posted on Jun 7, 2025
Very helpful at the front desk.
Joyjin
Standard Room
Stayed in Nov 2024
Business traveller
12 review
9.7/10
Amazing
Posted on Dec 13, 2024
Conveniently located near the highway.
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Guest User
One Bedroom Suite
Stayed in Nov 2023
Business traveller
20 review
7.5/10
Posted on Dec 14, 2023
A little worn but big rooms and very comfy bed and pillows.
Poor breakfast with nothing healthy. Everything had added sugar. Utensils are useless, can’t ever add cream cheese to the bagel without the knife breaking.
Noisy location
Guest User
Queen Room
Stayed in Apr 2023
Couple
1 review
5.5/10
Posted on May 5, 2023
The pool is closed for maintenance, there is no hot tub. There's no water bottles. Luckily the shower has decent pressure, there is supposed to be a free breakfast and shuttle service... But we were hoping for a hot tub and pool. The room smells musty like chlorine/bleach or a very dirty and old steam cleaner. IHG rewards says 2pm checkout but the staff said latest checkout is noon because you used a third party site.
Anonymous User
One Bedroom Suite
Stayed in Jul 2023
Family
17 review
8.0/10
Very Good
Posted on Sep 17, 2023
The hotel is located at a convenient area: close to airport and Mississauga city centre. This hotel is very suitable for those who are looking for a place to stay near the airport as it also provides free shuttle to the airport. Breakfast is okay.
Jonney
Hear Accessible Queen Room with Shower
Stayed in Mar 2023
Business traveller
7 review
10/10
Outstanding
Posted on Apr 24, 2023
The hotel is slightly older than the one near dixie road, so did the bed. Good thing is the breakfast (ordinary stuff), which saved time to find food before rushing out in morning.
Guest User
Two Queen Room
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on May 8, 2024
Everything good.
Anonymous User
Standard king Room
Stayed in Jan 2023
Travelling with friends
8 review
10/10
Outstanding
Posted on Feb 16, 2023
I enjoy my stay at this hotel!evrything is going well..il definitely back..
Guest User
Two Queen Room
Stayed in Mar 2023
Couple
6 review
9.5/10
Amazing
Posted on Apr 18, 2023
Easy to go to the airport with the shuttle service
_M1585010****
Standard king Room
Stayed in Mar 2025
Booked for others
4 review
7.5/10
Posted on Apr 30, 2025
The hotel is not too far from the airport and has a shuttle bus service, but sometimes no one answers the service phone. The hotel's facilities and furnishings are relatively new, and the breakfast is pretty satisfactory.